The owner of this business wanted to take my review down, unable to take critisizm. I am going to…read moreedit my review, keep the gist of my point and cut it short, so it stays up because I want people to know that I experienced this business as a bad one and everyone here is free to leave negative reviews if they had a negative experience; this is the whole point of this and in San Francisco we know this, so most businesses adjust their ego and pride accordingly when they are exposed to public on this site. If they think one negative review is going to ruin their reputation then what does that say about their confidence levels? So I was given a bad hair cut. Most certainly it wasn't worth 50 Euros. A seasoned hair dresser knows that women who are not happy with their hair cut can feel bitter about it and that is normal, because hair is very important to most people. The hair dresser did not follow my request at all and I ended up with a lousy cut. I was in the US recently and my old hairdresser confirmed that the cut was badly done and I had it fixed. The hospitality that they boast to have was not there, though this was the part that does not bother me as much as the bad hair cut. The reaction I get to this review is typical of many other people or businesses in a culture that loves to critisize but can't take it when directed at them. I would suggest to take this as a learning experience being confronted w their own shortcomings and with that to improve their services. It is also worth learning the real difference between good versus lousy customer service in order to avoid thinking themselves as all perfect, with nothing to improve therefore immune to critisizm. Also may be useful to realize that a review by a new customer, a total stranger can be just as valid as a review written by a long time friend or customer who has a relationship and would carry a certain positive bias.

Great hair salon, in particular I love Guillermo's hair cuts. He is a true artist and very…read moreattentive to your needs and taste - can just recommend it and invite you to try it, what an artist!!!

Worst haircut experience I have ever had. From coming in to paying, took less than 10 minutes…read more Person cutting my hair seemed rushed to get me out the door and didn't seem to care how it looked. Cost 27€ ...