During covid, my hairdresser of 10 years decided to stop doing hair as she suffered from anxiety…read moreand covid made it worse. I did my own roots for a year and although not perfect, my hair was healthy and in good shape. My hair is very fine and fragile but I was told that the owner at Aveda Mane Street, Jeffrey, was the best. I booked with him and spent over five minutes explaining that my hair was very fragile and this is how you have to treat it. I was explaining that you cannot use a brush on it wet or it will break off, use a wide tooth comb only, and please be vey gentle. My hair was at a place where it was very healthy and I wanted to keep it that way. I could see he was becoming impatient and he asked "so, what do you want?" I replied I wanted my roots done but the most important thing was to keep my hair healthy. Halfway through the colour application, I could see that he was very sloppy and colour was getting everywhere. I repeated "just roots, right?" But he kept going, putting colour on my whole head WITHOUT doing a test strip first. I was nervous. After half an hour I was more nervous. Where was he? He had now left the colour on now for 45 minutes and I could hear my hair crunching as he washed it. I knew what had happened already, he had fried my hair. Hair should not sound crunchy. I have coloured my hair for 40 years and know how it should look and feel. My hair was not going to come out of this well He basically ignored everything I said about how to treat my hair, grabbed a paddle brush and started hacking at my wet roots with no product - no leave in conditioner, no smoothing lotion, nothing at all. i started to say something but knew it was too late. My hair was already fried. Oh, and the blow dry wasn't dry. I walked out with damp, frizzy, dried and fried Hair. He does a terrible, unfinished blow dry. I felt he rushed through it. Long story short - the next day my hair was breaking off at the roots. i could feel my scalp, there was no hair. My ponytail was about a third of the thickness it was. He literally balded me, leaving me with half my hair thickness. Not only that, my hair was partially black, not the lovely auburn shade I came in with. He absolutely destroyed years of hair care in one hour. I cried for weeks. That was in 2021. It took a full four years to grow out all the damage. I had to wear a hat for a whole year. if your hair is fragile, special needs, or you just need to baby your hair, do not let this man touch your hair. He doesn't care if he fries your hair, he just wants the money, then NEXT PLEASE. And yes, he does great stuff for the community, a good person, just a bad hairdresser. He does not care about your hair, only making money. I will never go back to that salon. Ever. It took FOUR YEARS to grow out about16 inches of hair. Jeffrey, supposedly the best in the (Owen Sound) business, fried my hair with no apology. I will never step into that salon again. If you do, don't book Jeffrey. Just because he is the owner, does not mean that he cares about your hair. I ended up finding a lovely lady in Meaford who has babied my hair and has helped me get it back to the state it was before I went to Jeffrey. This has been the worst four years of my life, hair wise, all because of Jeffrey.

Have had nothing but good luck with this salon City level…read moreprofessionalism with the cuts and colour at such reasonable prices I wonder how they stay open. Smells amazing and they do so much for the community

called over 10 times over the span of several days (and several times during the day) and no one…read moreanswered the phone. by the time someone finally picked up it was the day before i needed the appointment, and they were fully booked. i was leaving for a trip the day after, and that was the only day i was available. no idea about the service quality but not impressed by the customer service.

The first time I went to this salon I got a good haircut for 50 .00 plus tip. The second time I…read morewent the hair cut was 60.00 and haircut was not like it should of been . I asked her if she wanted to see the pic again since it was only my second time going there but she said no she remembered it. Well, WRONG I got a haircut that was nothing like what I showed her the first time, it was just a bowl cut and I paid 60.00 plus tip for this disgusting cut. Now I have to find a new hairdresser. Is there no one in Owen Sound that can give you the same cut twice ?? I am sorry but I can not give this place a good rating and would suggest that anyone considering going here go somewhere else .

I've been a few times now and I'm always happy with my cut. I always get Pinky (Jessica) to cut my…read morehair she does a great job and is nice to chat with. They all seem pretty nice there Jessica has since opened her own salon in downtown Owen Sound. Given Vanity. Give her a try and you won't be sorry!

Went for men's cut the staff were friendly and took me in right away. The cut was good! Will…read moredefinitely go back.

Great hair cut every time. Reasonable prices, good service; what more can you want? Highly…read morerecommend!

I lost my hairdresser since she chose to retire and finding a new one has been pure hell. So out of…read moredesperation, I tried Kupla Spa even though they had bad reviews. As I am writing this review I am woundering what happened to all the other reviews that were here. Well ladies I am giving you a heads up on this salon, all the bad reviews were true. I left there with one side of my hair an inch or longer than the other side and did they fix it NO they were too busy ., Did they offer to fix it at a later date NO, did they at least apologize NO, did they refund my money NO. So my advice to you ladies is if you do not want to pay double for a hair cut find another hairdresser to go to. When all was said and done it ended up costing me double. For one hair cut that month 50.00 plus tip to kupla spa and another 50.00 plus tip to another salon to try to fix the mess, Kupla Spa made of my hair If you treasure your hair stay away from the butchers that call their selves hairdressers and go to a good hairdresser that can at least cut hair. Good luck in your endeavour finding a new hairdresser you will need it

From the owner: Kula Spa and Salon is a full service, award winning Spa & Hair Salon located in Downtown Owen…read moreSound. It was built on the premise that a beauty routine should be simple and inexpensive while producing gorgeous, quality results. We offer our services in a beautifully designed welcoming facility where you can enjoy a relaxing reprieve from your daily routine and leave looking and feeling fabulous. Our Spa offers a full range of services including Manicures, Facials, Waxing, Lash Tinting Relaxation Massage, Professional Teeth Whitening just to name a few. Our Full service Salon specializes in Cutting, Colors and Foils, Perms, Tape in Hair extensions, Bridal Updo's and more! Walk ins are always welcome or You can call to book your appointment, or book Online through our Facebook Page or Website at www.kulaspa.ca. Whether you need your hair cut, coloured, up styled or are looking for a special hair treatment, the professionals at Kula Spa and Salon will take care of you. Kula only uses

Randi in Owen Sound did my hair exactly how I wanted it. Cut short to perfection. She is the only…read moreone that acknowledged me when I walked in. Two other hairstylists were not friendl at all. Especially the manager.

Called and made an appointment for 11:00am to get my hair dyed…read more Got there on time and ended up waiting for two hours. First 20 mins I was sitting in there I heard my hairdresser in the back take off someone's foils and rinse their hair - so I caught on the other client that is getting their hair dyed must be almost done. I thought i shouldn't be waiting long. But ended up waiting a whole two hours watching so many people come in and out getting their hair cut. Then watching the client that had gotten her hair dyed, have her hair dried, and curled. But didn't ask for it to be curled. Thing is though I made an appointment for 11. I shouldn't have had to wait so long. And if that's how you run your business then next time before they make the appointment tell them you might not get to them on that specific time. Or I should've had someone tell me possibly to come back because this hairdresser would take a hour finishing with her client. It's little things like communication that could help a client waiting for hours not feel overwhelmed. That was ridiculous.

The service and the attitude of the hairdressers here are them first customers last. I went in to…read moreget my hair cut and when I got home I noticed that she forgot to cut one side of my hair . So I phoned and asked her if I could come back so she could finish the job that I paid her for and her answer was that she might be able to fit me in 3 weeks. So she thought it was just fine if I walked around like a fool for 3 weeks. So I had to go to another hairdresser to finish her job. So it cost me 80.00 that month to get the rest of my hair cut. So beware, ladies, when you walk into there shop God knows what you will look like when you leave