I thought there were only three hairdressers in the mall Hamburger Meile. All three on the cheaper…read moreside: Essanelle, Klinck and Unisex. I was super pleased to discover there is a fourth option: the Hagel Hair Company, on the upper floor near the food court. The prices are nearly double the other three places, but with that higher price comes a much higher degree of professionalism and quality. I've got long hair and permanent color cost me EUR56 in comparison to EUR37 which I would have paid at Klinck. Hagel has both a color range from Schwarzkopf as well as Welle. The availability of Schwarzkopf colors was very important to me. Unexpected is that you can buy the Schwarzkopf hair dyes individually here if you want to try this at home by yourself. I must confess, I ended up here by luck last night. It was 16:00. Klinck was full with four customers waiting already and no possibility to put my name down on a wait list and no way to make an appointment. I was on my way to Unisex and saw Hagel by accident. I walked in and a young, handsome black man noticed me and was friendly enough to answer a few questions even though he was busy with a customer. He called the boss, a middle aged blonde with short hair, who came out from the back to help me. Hagel works by appointment only and even though they were completely booked last night, the manager intuitively felt that I wanted an appointment now and not later. She talked to her hairdressers and found a way to accommodate me. I was I impressed with her flexibility. Dyeing hair takes time and this allowed me to observe. If I were a young man, I'd definitely let the black guy cut my hair. I watched him cut two boys' hair in a row. Both, extremely stylish and in line with the current trends. A customer with long blonde hair finished her blowout and complimented her hairstylist with how well her highlights turned out. My husband showed up. At first the manager / boss disappointed him with it being too full and 10 minutes later surprised him with her flexibility and did make room to cut his hair. His hairdresser, a medium height woman in her 20s with medium length curly brown red hair, is a bit more conservative in her style. We asked her to make one small change to my husbands haircut and she did this without complaint or attitude. And my hair? I got what I asked for. What I love the most is that the owner/manager/boss is willing to give you advice if you want it, but she doesn't push it on you. Finally! A competent hairdresser in Hamburg. I made a 2nd appointment. If you've read my other review from a few years ago when I got really pissed off at a certain hairdresser, you'll know after being bitten once I'm twice as shy. Maybe after a 3rd appointment, I'll let her cut my hair.