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PRO-PT Physical Therapy

PRO-PT Physical Therapy

4.3(6 reviews)
1.3 mi

Horrible experience. Fraudulent business. Dishonest staff. I was referred to Pro PT by my primary…read more I had no previous experience with PT nor have I ever had a treatment plan involving multiple provider visits within a week for several months. I was fearful about the cost but I was somewhat encouraged because the front desk staff reviewed my insurance and OOP costs and told me they are always transparent about their fees. I made sure to ask about OOP costs since I am on a budget. Again, they assured me all I owed is the copay, due at every appointment. After months of infective treatment I did indeed get a surprise bill for $700! I was told that they made a mistake when verifying my benefits. I told them I had the paper stating I didn't owe anything OOP. I was told they would not waive the fees or meet me in the middle even though the error was not mine. I would have NEVER agreed to the treatment plan if they were indeed upfront about my cost - I don't have an extra $700 in my budget.

Chose this for work-related injury PT & the staff is awesome! I got Caleb as my Primary and he…read moretakes time to assess his patients. Always finds time to greet patients. Demi, Kelly, Jesus & Andrew does a good job in assisting me with the exercises. I love that the staff has that personal touch of offering water, hot/cold treatment and makes small talk to keep patients confortable. Glad my case manager recommended them.

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PRO-PT Physical Therapy
PRO-PT Physical Therapy - Inside Clinic

Inside Clinic

PRO-PT Physical Therapy

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Hacienda Post - assistedliving - Updated May 2026

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