Do NOT buy from this store. Or this company. They are so dishonest and incompetent. You'll just be setting yourself up for disappointment, and you might never get what you paid for. I read the bad reviews online and ignored them. I wish I had not.
I went in to buy only in stock items, since it's the company's promoted promise that they will deliver in stock items the very next day. The staff struggled to figure out what was actually in stock, so putting in my order took an astonishing long time.
Then when I went to pay they told me they were having a sale. To get the sale price, I had to give them a special bank ID number. I told them I didn't really care about the discount, but they were insistent. Employees must get internal bonus points for signing people up for their loyalty card. So I reluctantly agreed to go get the number and come back.
When I did a couple hours later, it was like starting all over. It took nearly an hour to complete the order again. Then they informed me I was NOT eligible for the discount because I bought too many items, six instead of just four. They'd already made me pay 20 euros for the loyalty card.
Despite this nonsense, I decided to proceed. It was a Wednesday, and delivery was set for Friday. When the delivery didn't immediately happen as scheduled on Friday I called the store. They scolded me for my impatience and told me everything would be there within the next four hours, by 11pm.
So we waited. Until midnight. The delivery never came. When I went to the store the next day I was told the clerks put in the wrong date. They had put Saturday instead of Friday.
But they would not deliver on Saturday, because the delivery people don't work Saturdays. Sunday? No. Monday? Maybe. Call back. So I called on Monday and it turns out the delivery people weren't working then either. It would have to be later in the week. Maybe.
So much for next day delivery promise. I canceled the order. After so much hassle, the idea that I would ever receive what I paid for was absurd. I'm not sure when or if I'll ever get my money back.
Do not waste your time like I did. Habitat is a truly terrible company. read more