I took my gold chain into Stefan's in Sale for repair as it had snapped in the middle. It was an…read moreunusual chain with a pendant I had bought in Rio years ago and had a very narrow clasp on the end for the pendant to slide through - which it had, many times. (It may be called a lobster claw. ) I didn't take the pendant with me. He said the gold chain was 18ct and worth around £30 (?) so I reckoned it was worth the £14 he was charging to repair it. However this is not about the value at all. Regrettably I didn't look at it properly when I collected it as my glasses were in my bag and I could see at a glance that the chain was no longer snapped. When I came to wear it I found I couldn't thread the pendant on as the clasp was a large round one, nothing like previously and on further inspection I do not recognise the chain as my own either. I rang the shop and was told to bring my paperwork in, which I did, as they couldn't look for mine until they had the paperwork. (?!) The manager (owner?) LOUDLY INSISTED the pendant couldn't have threaded on before and only came off because the chain was broken. His reasoning was that the weight of the chain was the same as before and said it's very rare to get a 16" chain of the same weight of 2.1. I have no idea if this is correct but I am positive it is not my chain. He offered to squash the clasp so it would fit through the pendant. He did not attempt to check his records or look into it further even though something has happened somewhere. I'm sure that the manager/owner will repeat his claim that it was "only in my mind" that it threaded through before but I know it DEFINITELY did. I don't know if there's anything I can do about this yet but I would urge anyone to take a close-up photo and valuation of anything put in for repair as you really do not expect this sort of thing to happen. I for one will never use this shop again for anything and will repeat this story to as many people as possible. I would not even give this one star if possible as not only has my chain disappeared but the customer service was non existent.

From the owner: Diamond & Wedding Ring Specialist. Stockist of Branded Jewellery & Watches. Manufacturing & Repair…read more Easy Payment terms available LMG Registered

Browns Fine Jewellery is right in the centre of Sale and offers a fantastic range of both…read moretraditional and contemporary jewellery. Since it's an independent shop, you can expect to find unique pieces of jewellery that are of a far higher quality than you'd get from Elizabeth Duke just over the way. The staff are friendly, helpful and very knowledgeable and will always give you advice without any hard sell or pressure to buy. My only grip with Browns is the prices as most of the jewellery comes with a high price tag but you're guaranteed a gorgeous piece of jewellery if you buy from here. All the items I've bought from Brown's come in a gift box and they also offer gift wrapping for free. This isn't a place to buy your everyday costume jewellery but if you're looking for a quality piece that will last you years, then Browns is worth a browse.

what a fantastic shop, got everything in store bongs, pipes loads of smoking stuff!, they have wood…read morecraft art, jewelry, phones, vaporizers, and if your that way inclined you can buy herbal/legal highs and laughing gas paraphernalia. great shop loads of funky stuff you dont really see!!

Fossil another American export to the Uk. This is a stylish store selling the signature Fossil…read morewatches as well as a good selection of Handbags and jewellery. The store is very attractive with lovely display cabinets and the staff are nice . The only downside is the merchandise is about twice the price as it is in the Us but thats our tax system unfortunately.

Beautiful store, clean and very modern…read more the staff are very friendly even when i didnt buy anything (usually people can be quite snobby) The handbag selection is also really nice the prices were on the downside but i think there a great investment

Wilbrahams of Chorlton is a Fine Jewellery Store Specializing in Engagement rings and Wedding Rings…read moreand has a Onsite jewellery workshop were all full jewellery repair service is carried out as well as supplying and fitting watch batteries and straps