I received a surprise flower arrangement from my colleagues in California. The arrangement was absolutely gorgeous, the flowers were fresh and the greenery was arranged in a unique way to make this arrangement elegant. Such a great surprise! read more

H Bloom - Party & Event Planning Near Me - Chicago, Illinois

I was incredibly disappointed and embarrassed by an arrangement I had delivered to a friend's work. I ordered an arrangement that was short and compact and she received an arrangement that was short but with random long stems haphazardly sticking out. The balance of the arrangement was totally off. I understand that substitutions of the flowers can be made but you would think the overall shape would not change - or it would at least look nice. When my friend texted a picture to me, I was mortified and immediately called the customer care line. I spoke with a very friendly and understanding person. She asked how I would like to resolve the issue and I asked for a new arrangement to be delivered to swap it out. She took my information and said someone would call me back to discuss. That was five days ago and I never heard from anyone at H. Bloom. After spending well over $100 on an arrangement I was thoroughly disappointed with the whole process. Overall, the customer service person was very nice but their lack of contact to resolve my issue spoke volumes about the company. read more

H Bloom - This is what was delivered to my friend at work. What's up with the random long stems sticking out? It's not even balanced. - Party & Event Planning Near Me - Chicago, Illinois

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If you actually want flowers delivered or responsible customer service, go elsewhere. I ordered flowers for niece to support her in anticipation of a big dance competition. They were never delivered. They called the morning of, and when the message was returned, her mother was told they had no record of the order. I was notified 3 days later and told there were multiple delivery attempts & no ability to make contact-that it was a bad number. When I told them I had already been told otherwise-they said they'd investigate. I never heard back & had to call my credit card for a refund! read more

Stunning flower arrangements for our event! On a recommendation from a coworker, I contacted H.Bloom to see if they could assist with a corporate event at the Shedd Aquarium on a 2 week notice. We needed 50 centerpieces for our dinner event on a budget. Not only were they prompt in getting back to me to discuss, the Chicago Account Executive, Cassandra, sent me pictures and a quote within 24 hours! She really listened and nailed the arrangement design. I was even more pleasantly surprised the day of the event when the arrangements were larger than expected :) We received many compliments on the flowers from guests. And the icing on the cake, they were willing to come back and pick up the vases once the event was done - which was a win win for us - seeing that we didn't have to force people to take them home or throw them out, and H.Bloom was able to reuse the vases. I highly recommend this company, based on their professionalism, promptness and overall fantastic customer service! read more

H Bloom - Party & Event Planning Near Me - Chicago, Illinois