I've been an HR BLock customer for years. Paid them a small fortune. I have a MyBlock account. Use it every year to file my taxes. I cannot this year because after I filed last year I dropped one of my telephone numbers--the one associated with my HrBLock account. So when I try and log in I am told I have to verify myself. I choose my email. I get a code. I enter the code in. Then it says I need to verify myself in an additional way. Are you following where this is going? If so you guessed it. It requires me to get a use the old telephone number I no longer have to get another code for a second verification. I'm stuck. So I have called HR Block several times. They are clueless. I have tried the AI Assistant. It is dumb as the rest of them. So today I just called and was finally told what I have already realized--I am forever locked out of my account and no longer have access to previously filed tax returns in there or the ability to import this massive amount of data from their system to start this year's tax returns. Instead they only option I have according to them is to create another account with another email address and telephone number. Why would I continue doing business with HR Block and set up another account? I wouldn't. I won't. They obviously outsource their IT to people who only do what you tell them to do and cannot think about how to logically define requirements to b uild their systems. But at least they got a cheaper way to build a useless system. read more

When you don't know what's right or wrong anymore, come here to get your taxes done. I have been so busy this year and just kept putting this task off until I couldn't take the stress of procrastination another second. Check this out. I went on their website. It said click on a date. I did. It said click on a time. I did. I got a text 2 seconds later saying my appointment is confirmed. Making the appointment is 80% of the stress so let me tell you how Absolutely amazing I felt to click two buttons. I take my info to H&R. Check in and maybe 4 min later, on time, I was called back to speak with Patricia. Patricia was prob good to retire in the next year or two I'm sure. * I quickly noticed her 35 year plaque on the wall. Impressive! I was pleased to have her help me out as I was clueless. Itemizing, daughter in college, stimulus. It's too much for my little brain, and Patricia was Heaven sent. Such a polite, kind and helpful person. I will return for as long as she is there. From making the appointment, to working with Patricia, I feel like I hit a homerun. Don't change a thing! read more

H&R Block - She is a gem. - Tax Services Near Me - Warrenton, Virginia

Going in for the first time to officially do your own taxes as a 20 year old was a breeze with Ms. Judy Brown today. Especially considering I work in the restaurant industry filing my taxes always seems to be a hassle. She really cared about every detail and didn't mind trying to answer silly questions I had. Walked out of there with the feeling it was going to be a great day. Looking forward to my future tax filing. read more

Fit me in at last minute. Sent documents in advance so my return was finished promptly. Thank you.

We have used TurboTax for years, but decided to try out H&R Block when we heard some positive experiences. We were open to trying something new because our tax situation was a little complicated this year, on account of my wife starting up a new business in the beginning of 2017. We got hammered, owed over 3,000.00, and had to pay 600.00 to find out that. The absolute worst part was when we were in the office, we actually tried to argue with the CPA that they were doing our taxes wrong, and didn't understand our situation. She calmly explained to us, in a complicated and confusing manner, that if we did not file our taxes the way she was telling us to, it was very likely we would get audited. At this point, we decided to give TurboTax a call back and guess what...we were right, despite our lack of Tax lingo. Looking forward to amending that horrendous return, and never using H&R Block again. Ever. read more