Four years ago, I went into this branch with a few years of taxes that needed to be filed. They did them, but the person didn't seem real confident that they were done correctly, but I didn't care because I just wanted them filed. Two years ago I went back with two more years of returns to be filed, and the person looked them over and decided s/he needed to do some research to figure something out and maybe would need to re-file the tax returns from a couple years prior. Last year, after I still hadn't heard back, I went ahead and sent the IRS an estimated tax payment. I'm still waiting for H&R Block to finish my tax returns from years ago! read more

H&R Block is a joke. For "professional" tax assistance, we went to their offices. The person literally typed in what you could do at home on an online tax service, no questions, no tax advice for prime service fee. In return, she did not file in fund sales, causing a lot of issues with IRS. I went back to their offices to explain the mess they had got me into. The company did not own it, did nothing about it because I did not purchase protection. I had no idea that protection was for H&R Block, not from IRS inquiry. I had to find a tax attorney to iron it out. H&R Block is a nightmare of a service. If you have two hands and can type on a computer, use a software and save yourself troubles. read more

Visited this location to file for a previous tax year. Had all the necessary info: complete and organized. I knew what i was getting (e.g. non-CPA, skeleton crew since it was off season). Made the appointment and sat with the advisor. As it was a previous year the advisor told me she wasn't sure about the fees as they only had current year posted. We walked through the interview process, the forms needed, etc. I had to point out some tax breaks to the advisor who checked with another resource (who agreed with me) and made the changes. All told - an hour later we were done. Price: almost $600. Indefensible. I asked what the price would be under the current pricing schedule and was told it would have been about half. I asked how that made sense and the advisor suggested they call the manager who might given a discount. He did: $50. I was surprised since their new fees were drastically reduced. I turned to Yelp. Called a couple of CPAs in the area with 4-5 star reviews and found a highly qualified CPA who did it for $210. He actually did the next year too for about the same price. Two tax years prepared for under the quoted HR Block. Rip off. read more

So frustrating!!! Don't bother trying to use the online booking tool. 5 Times I've used it and I ALWAYS get a call back saying, "sorry" that time is not really available. Either fix the calendar or don't make it available. I'm going somewhere else. If they can't even book appointments correctly, why would I trust them to do my taxes! read more

Ask for Rhonda, she's done my taxes for well over a decade and she does a great job. She's available year-round for questions, super friendly and helpful. read more

Such a good experience twice now. Try to make your appointments with Rhonda Nolan-she is a sweetheart and super knowledgeable. She had me in and out quickly and seemed to genuinely remember me and what was going on with my life. She helped get me a great tax return that I am pumped about! The women at the front desk are also amazing. My only fault is with HR Block itself-not a HUGE fan of their prices but will pay it again next year just because of the service I've received there the past two times I've filed taxes. Thanks again Rhonda! read more

Do yourself a favor and don't waste your time or money getting your taxes done here. I have had nothing but problems with a prior year tax return completed here, where the accountant claimed thousands of dollars in credit that I wasn't supposed to receive, got audited by the IRS and now they're haunting my life wanting this money back. H&R Block does NOT stand by their work as their policy states they do. They have admitted to me that a mistake was made, however now they're trying to wash their hands of the situation. I've been chasing them around attempting to get some type of cooperation and I'm getting nowhere! Please do yourself a favor and avoid them at all costs, you will pay for their lack of knowledge of tax laws! read more

Highly recommend rhonda! Very professional and does a throw job! Mary ellen is always very nice and welcoming at the desk as well.

Tax season snuck up on me this year, with a tight schedule and only one day off I took a chance and booked a session with Carolyn Purcell, and could not be happier with the results. The service was impeccable, and not only did she help me get the best return possible at the last minute but she was also incredibly informative and patient with me as well. I highly recommended her, and will be returning. read more

I had such an awful experience at H&R Block. The woman who amended my tax return was very condescending and discriminating. She made bad jokes about people from India and people from China, which made me very uncomfortable. She also laughed about my marriage and asked me if I am ready for a second husband( both me and my husband were so shocked) As a tax preparer, she doesn't know how to behave well in front of clients. I will never go back to this place again. read more

I have used the same tax preparer at H&R for years, and love her. I always get in and out quickly, and my returns come via direct deposit, really fast! I've never had an issue. My low rating is solely because of their prices. Sadly, H&R raises their prices every year. I only have 1 job so 1 W-2, and an ESOP distribution. That's it. No deductions, no dependents, nothing. Pretty straightforward. But because of the one piece of paper detailing my distribution, the price is over $200! I can no longer justify this so will do my own this year. Too bad, I'm all set up in their computer so things are pretty streamlined, but really, that much money for one form??? read more