1. H&R Block

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Petaluma, CA

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H&R Block

2.0 (8 reviews)
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Services - H&R Block

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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Recommended Reviews - H&R Block

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3 years ago

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Customer S.

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3 years ago

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4 years ago

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Sara N.

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3 years ago

Elder abuse. Am over 65 and was verbally abused on the phone by a person in their Petaluma office. Would never recommend their company.

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9 years ago

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9 years ago

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13 years ago

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13 years ago

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Tax Company

Tax Company

(7 reviews)

One of the most professional people I know. Has always let me know what forms will incur which…read moreprice, and has always been upfront about her schedule, and when she'll be able to take care of my return. She's extremely good at keeping up with all the new tax laws and changes that come up, and implementing them correctly. I have had excellent and timely service with her every year for the last 7, anytime there's been a lag it has invariably been because I still have documents to provide; which she always details ahead of time during our appointment. I cannot possibly believe the user who left one star. Natasha would never treat a client like that, pregnancy or not. She didn't treat me that way, or the people I referred to her last year. She's an excellent preparer, and I'll be coming to her for the foreseeable future! Thanks for everything, Natasha. :)

Natasha is such a sweet, kind and helpful women. She helped me fill out some forms that I just…read morecouldn't grasp understanding. She effortlessly aided me and made me feel light after my visit with her. Natasha is an great communicator and highly skilled in what she does. Her pricing is Extremely reasonable and did not change from the first time I spoke with her on the phone. She is covid conscious and following all safety precautions. The location has a lot of parking and a great front view of the water. I would highly recommend her to anyone looking for help. Thank you so much.

Strategic Tax and Accounting Group

Strategic Tax and Accounting Group

(5 reviews)

I am using their services for my business accounting which I don't have time to do right before New…read moreYears. They are so tentative to the details, quick with the report and reasonable with their pricing. Definitely will use them for my tax return.

Professional expectations not met; significant communication lapses…read moreI am sharing my experience as a business owner of 20 years to provide a transparent look at the service provided by this firm. In my experience, Jeff is an excellent salesman who is very reassuring on the phone and tells you exactly what you want to hear regarding service levels. However, once the engagement began, I found that the actual performance did not match the initial promises; when it came time to execute the work and answer questions, he became effectively unreachable. My experience included the following: * Communication Gaps: Despite choosing their highest-tier service plan for its 48-hour communication policy, dozens of emails from my business partner and me went unacknowledged throughout the year. * Delayed Reporting & Financial Impact: I requested my books be finalized by mid-December to allow for year-end tax planning. Because this was not done, I was unable to make strategic business purchases before the year-end deadline, which resulted in a significant financial disadvantage for my company. * Filing Accuracy: Upon seeking a second opinion from another tax professional, I was advised that two deductions on my filed return were applied incorrectly. This has necessitated a formal amendment to my filing. * Unfinished Deliverables: Work on my books for the prior year did not substantively begin until after the calendar year had already ended, despite my repeated requests for completion throughout the fourth quarter. Based on my experience, I would caution other business owners that the responsiveness promised during the onboarding process may not reflect the reality of the day-to-day service.

Hitroff Consulting & Business Services - we provide remote or in-office tax preparation services year-round.

Hitroff Consulting & Business Services

(7 reviews)

This is the first time in my life that I have been positely THRILLED by the service that I received…read morefrom a Tax Preparation Service! My lifelong experience with tax services is that they bring you in at a price that you find mildly affordable and then that rate that gets jacked up year after year until you are so mad that you look elsewhere. That was precisely my experience with my last tax service, Haley's Tax Service. In this year's search for a new tax preparation service, I happened upon Hitroff Consulting. I was very please with the price I was given to do my 2022 taxes. That was followed up by my ability to enter my tax documents on Hitroff's portal. When I had questions or difficulty entering something, I just emailed Dawn Graves and she walked me through whatever it was I needed at the time. The whole process went quickly and smoothly. It's not even the end of February yet and I have already received both my State and Federal refunds! I whole heartedly recommend Hitroff Consulting for easy, smooth and most importantly Affordable tax preparation. Jennifer Sheets Cotati, California

Thank you so much Dawn, you made filing my taxes a very smooth and easy process. You provided…read moreexcellent customer service and gave me tips about understanding investment income. She also recommended several books as well that explain stocks in laymen's terms. A way better service than big corporations like H&R Block that charge lots of money and have you doubting whether or not your taxes were processed correctly. I highly recommend her services.

H&R Block - taxservices - Updated October 2026

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