I've been doing my tax returns for my wife and me for more than 50 years. Usually, it would take…read moreme a week to get all the forms and try to plug them into TurboTax and hope I got it right. This year I decided to have a professional CPA prepare my taxes. A friend referred me to Chris Martin. I gathered my forms, prepared a long list of questions I needed answered, and headed to Swansea to meet Chris. WOW, what great professional experience. Chris walked my wife and me through all the forms and paperwork, in less than an hour. All questions answered. Chris has a large computer monitor, we could watch him enter the data, and asked questions as he entered the data. I believe he saved us about $2,000, by entering the data into the proper forms. Overall, personable, professional and quick. I'll be back again next year.

I have been using a reputable establishment establishment located in Collinsville for the past few…read moreyears though after I began to receive IRS fines and discrepancies and brought that to their attention they had avoided me completely over a 4 month period. Out of frustration I reached out to Martin Financial and Mr. Martin was a huge help getting the matter resolved in a timely manner. He met with me in person (the other firm refused to do so) and explained everything to me in detail. Couldn't be happier with their services and wish I had started using them along time ago!

Ann was great and really helped me with my tax needs and services! Hope to stop by here next year!read more

From the owner: One Focus. YOU…read more Experienced, Friendly and Affordable Tax Preparation with convenient locations in and around St. Louis, Missouri are here to help! As founder and CEO of The Income Tax Center, I personally welcome your visit and understand your task of finding a tax prep accountant in St. Louis, MO you can trust to consistently help meet your needs. If competence, character and affordability are some of the qualities you seek in a tax professional, then I highly recommend my seasoned staff with over 100 years of combined experience to serve all of your tax related needs.

NOT MILITARY TAX EXPERTS! Paid and then GHOSTED…read more Long and short, having been loyal customers of the branch under Mr. Gelatka for years we had come to trust this branch, but we never had a military related tax issue. Unfortunately, this past year the US Government over paid me by $25k, of which I saved and subsequently paid back, but it still added an additional tax burden. To remedy this DFAS issued a DFAS Form 705 which detailed how to file and relieve me of this burden. We had our annual appointment in March and Mr. Gelatka did not how how to process this form via their system (although a quick google search has this topic on how to do it within intuit and via the instructions on the 705). We sought an alternate by trying to push the finance office to have an amended W-2 done. Due to COVID, as we all know the tax date got pushed to July, so you would assume that they would have a little wiggle room to figure this out. Hearing nothing since March I queried Mr. Gelatka at the beginning of July. He informed me that he had retired and Mr. Donald Sparks was taking my taxes on. Of note by this time DFAS would not correct the W-2 stating the tax form was issued with instruction and if the filing agency (e.g. Block Advisors) did not know how, that they should contact the IRS for instructions. With Mr. Gelatka retired and passing our file to Mr. Sparks, after numerous attempts to call into the office I was finally able to talk to him. This brief conversation centered around me reaching back to Mr. Gelatka to assist although he was retired. This obviously didn't work. [*Of note my wife also attempted contact and was hung up on on more than one occasion, never actually having the chance to speak to Mr. Sparks.]. I let Mr. Sparks know via email that Mr. Gelatka would not assist....no reply to this email or the previous. In attempt to figure their plan of action was, I physically went down to the office to talk to Don in person. When he came out of his office he spoke to me briefly saying they were working it and would likely have the team file an extension and let me know how it was progressing. I sent him an email when I got back to the car restating what he said and thanked him. No reply. Having heard nothing, I reached out in August asking for an update, no response. Here we are now, late October and I have yet to hear anything from Don or Block Advisors in Shiloh. I don't know what the status of my taxes are, if we got an extension, or anything. I can't tell you how impossibly frustrating this is and how infuriating this who scenario is. If you're military find another Tax specialist in the area. They claim to be the military experts, but just do so to leach and pray upon those nearby due to their extremely close proximity to Scott AFB. If you actually have a military tax issue, expect the runaround and time be ghosted.

Beware! Nice enough…read moreindividuals on the surface (Don Sparks). Nonetheless I'm dealing with a ~$1,400 tax bill and penalty due to a 'fat-finger' error, a 27-second apology phone call to say, "we will reimburse you directly, but yes you have to pay the IRS out of pocket for our error and await our payment to you at some point when we get it mailed out." Not how I envisioned almost $475 for tax services to go, after owing the IRS for the first time in ages after always having gotten a refund. Guess I'm on the loosing end; so happy I didn't return this year and filed on time myself. Again, BEWARE! If you can folks, do them yourselves No need to make someone's car payment in fees for marginally poor services just to get an aggressively threatening piece of correspondence in the mail from the IRS. This is unacceptable. Update: thank you for the response Sara. Also, I appreciate the prompt payment/reimbursement in the mail. I would still have preferred to not have to have gone through this time consuming experience based on a slight oversight.

Bob Moore is a great accountant. I used him for close to 20 years.read more

From the owner: Your financials are too important to guess theyre done correctly Count on the knowledge and advice…read moreof Moore, Renner & Simonin PC. Our group of certified public accountants offers services to business and individual clients. Our services cover occasional and periodic needs Tax preparation Accounting & auditing IRS representation Payroll Bookkeeping Having a knowledgeable professional review your overall financial situation can save you time and actually save you money in the long term Contact Moore, Renner & Simonin PC today to discuss your needs.

I've always done my own taxes using TurboTax and have never had a problem. Decided this year to use…read morea professional because of a couple life events and I wasn't confident with the return I did myself but I should have been! Made an appointment, they started someone else that was late right before my time so I had to wait over 30 minutes past my time, a social was entered wrong so it was originally not accepted, then after waiting multiple weeks, I received a letter from the IRS that my identification needed verified and now it will take approximately another 9 weeks for them to process the return! Why did I pay a "professional" almost $300 to do this return???? Not to mention I had a coupon that said it wouldn't cost more than $175. What a joke! I will continue to file my own taxes for free in the future!