Matt has been very helpful as I have taken responsibility for my aging mother's finances. He is…read morepersonable and professional.

Receptionist was VERY rude. I would not recommend this office location. I am a Realtor and would…read morenever treat my potential clientele in this manner. This office should re-evaluate their approach to walk ins- or consider replacing this woman. Date of visit 3/8/2017

I have gone here for my taxes for many years and have always been completely satisfied. There have…read morebeen times when I did not have correct or complete documentation and they assisted me or rescheduled as needed. The fees are reasonable and they stand behind you. Try them. You won't regret it.

I have been coming to this location for 4 years now and I will continue to. Andy is the absolute…read morebest. He knows what he's doing and very good at it. Friendly and efficient. Regina is also extremely helpful and gives us the best pricing! The office is always clean and organized and overall I give it 5/5. I will continue to come back every year.

The office here is beautiful, always bright clean and welcoming (unlike those dark, dingy,…read moresmoke-smelling offices). Ed (the agent) always answers our questions and is very clear on everything- best part is he's always looking out for what it is i could afford and lets me know about things i might want to consider without being pushy. I've recommended him to many a friends- i was actually referred to him by someone else as well, so i must not be the only one who thinks he's good. OH and they always answer my calls (you would think thats a given but Ive had many a bad experiences elsewhere).

Called Allstate on 9/22/15 at 5:15pm to complain about Accident surcharge. The customer…read morerepresentative provided no alternatives and did not resist when I told her I wanted to terminate my policy. Representative was indifferent about having me as a customer. Horrible customer service. Make sure you don't get in an accident otherwise you will have a ridiculous additional surcharge of $200 for THREE YEARS. I guess all Allstate reps. have a perfect driving record!

This State Farm Insurance office is AWESOME! I wanted to…read moreget some quotes and I am so happy I came to this office Leti was very informative, professional the BEST Representative I have ever met. The Ladies there are fast in gathering information, and know exactly how customer service should be. If you're looking for Insurance Agent Albert Garcia office is the place to go.

Well I am a new addition to the company , and Al Garcia's team. This is a Great environment and I…read morehad great training. I truly enjoy my time at work because the team is awesome and eager to help every one who needs insurance . Great opportunity to learn and grow your people skills , along with the opportunity to grow within company.

The employees at Old Orland were so helpful! I called and needed a new auto insurance policy at the…read morelast minute. Not only did they get me a handful of great quotes, but they also helped me settle on a new policy the same day. Patrick and Martin were so helpful! Thank you!

Stopped in to get a quote on 3 policies. A guy sitting in the first desk, didn't greet me - he…read morejust stared at me. I had to say hello and told him what I needed. he took my info and said he would have quotes for me the next day. The next day came and went and so did the following day with no response. When I called him and asked why he didn't get back to me - his response was that he was busy with his wife. What? He then asked me to provide documentation from my previous carrier on a couple of accidents from my children who no longer live in the house. I asked him why and he said that the insurance company might want it. I asked him 3 times what type of documentation he needed and he kept saying just documentation! I tried my hardest to tell him that he already had the names of my children and he just had to explain that they no longer lived in my house and I was not the one who had the accidents. It was totally frustrating and we both got upset. He ended the conversation with "thanks for calling and hanging up. I decided to call back and when he answered the phone I asked to speak tone of the sons that was a manager. He put me on hold and there I remained for 5 minutes. Guess he was telling someone his side of the story. I was then either hung up on or got disconnected. Overall. a terrible experience. Poor customer service and shame on that manager for keeping me on hold for that long while he gets the other side of the story. And never bothers to call me back. But as they advertise - they are a family business with the guy I talked to probably their kindergarten friend. They make no mistakes and are always right.

Rude charge too much unprofessional when answering phone Rude doesn't like you to ask Questionsread more

Overall great accounting services and tax preparers. I'd recommend them for any monetary filing or…read moreservices you need help with especially Jerla, Janice and Stephenie aren't bad either for tax accounts and book keeping.