I've been using Nations and Mr. Cruz since 2000. The office staff in particular, Raquel and Anna,…read moreare very knowledgeable and go above and beyond to service your needs. I would highly recommend this Company for all your accounting needs.

I've never felt so rushed and then ignored for a paying service. Started the process March 21, was…read morerushed through the meeting - so some info was incorrect/missing. Was rushed to initial the return right there on the spot without having the opportunity to really look it over ("just sign here, initial here..." rush rush). We took it home to review, found some incorrect info (left off a line item on Schedule B INT), found a typo, and noticed they didn't round up on the DIV/INT numbers (maybe no big deal and I'd let that slide if this was the only thing), but in combination with even a few other sloppy things and the feeling of being totally rushed, it was not ok to send this off to IRS. 2 weeks later I'm still getting no response to my phone calls or emails. Few days later, they say changes were made and revised return is in the client portal (which was never set up to begin with so that I could check any of this during the time no one was responding). April 15, I see the return on the portal is still the original, incorrect one. Two of my phone calls today went into voicemail Two of my phone calls today were answered, no words spoken, then immediately hung up on. How would you feel trusting this company with your financial tax return after this? Me.... not good at all unfortunately.

Tax Pro's should be everyones number one choice. The service is great they are very professional…read moreand knowledgeable. And Will also stayed at the office late with me on a Saturday to help me get what I thought was a nightmare over with. Over all great place, great service definitely recommend this place for all your accounting and bookkeeping needs! Thanks again Will.

Been going to Darryl for years and I send everyone I know here . I have yet to have any complaints…read moreat all.

Horrible. Do not come here. I left my taxes with one of the agents to get it done, he didnt call me…read moreever to give me a status update. I called and he just took my # and said he'd call me back. Never did. Went back in person, he claimed he gave me forms to fill out and that i just "never returned them to him" when he never gave me anything and then he misplaced my taxes and couldnt even find them. Once he found them he said "this isnt you" and then i saw it WAS me....and he just had everything messed up so he didnt even know it was mine. Quite scary someone so unorganized could be working as a tax agent

Excellent service with smiling curbside drop off convenience during #Covid19 pandemic. Thank you…read moreGary and team!

scam warning thjey will rip you off they claimed to be part of taxact they are not saud my…read morereturn was 553 turned out it was 1757 they jept about 900 said nothing about any fees not refuses to guve me rest of return stay far away irs claim started fbi federal chareges started bbb complaint getting filed run from the scamers

I've got to Alan for the past three years and he has never done me wrong and has always gotten me…read moremy max return without costing me anything. He's fast and accurate. The only place I'll go to from now on. I'm extremely satisfied with my service

Katie was awesome !! She always does right by me every year ! She is very attentive and dedicated…read moreto getting you the most on your tax return every year ! 5 STAR SERVICE ! A+

Katie has been very detail oriented and has picked up expenses that my previous preparer missed!…read moreShe explained what I needed to know about being an S Corp and filing appropriate quarterly taxes. She and Nova her assistant take the pain out of tax preparation and she is great with follow up calls/email as well! I am very pleased but wish I found her 14 years ago when I first moved to Florida!

I am very pleased with how well trained the staff was. I am a college student and didn't expect to…read morereceive much money back on my return but I was given a lot more back than expected! Very happy with my experience with Jackson Hewitt Tax Service.

Odijas is an amazing accountant and professional. He always takes care of my needs in a timely…read morefashion and have helped me to save really good amount of money where other accountants missed. I strongly recommend him as an Accountant.

Worst experience ever! It took them 2 months to file a simple tax return and at the end they got my…read morename wrong and were unable to guide me clearly throughout the process. When I pointed out that the tax return was filed with the wrong name they amended the tax return and charged me extra for that. The worst problem was not even the amounts charged but all the confusion with horrible communication and complete lack of organization and disregard to customer satisfaction. Will certainly NEVER work with them or recommend their services to anyone.

Called several firms only Gary's firm answered the phone. Although person on phone was nice, no one…read moreever got back to us as promised. It seems they don't need any new clients.

Just moved - Tax season looming - needed a local CPA to do Federal and prior State's tax returns -…read morelots of searching on internet - found Gary Kaplan - Thank Goodness - We knew we were cutting it close to the dreaded "dead line" and without hesitation he took us on as new clients. I could make this a very long story but won't - here is the long and sort. Due to Covid19 everything required interaction via phone and computer. The site is secured and very easy to use. When I send information I knew he had seen it because he would move it to a named folder, each time. When I called he answered and if I left a message we received a call back in an extremely fast time frame. We went over all the information several times and he answered all questions and always asked if we/I understood. Communication with Gary was excellent. Always felt as if we were his most important clients. Thanks Gary for being there for us. J&K