Excellent staff. I hadn't filed in a while and needed help. Read their reviews on Google (5…read morestars) and gave them a shot. Well worth what I paid to get the help I needed. The owner didn't know about his great reviews until I told him and he seemed pleased. I highly recommend his services. His staff are friendly too.

Unfortunately, I CAN rate this organization. They are very pleasant and very helpful and answer…read morequestions without acting like you must be an idiot not to know this-or-that. If being unemployed can be pleasant at all, working with the staff here is probably as good as it gets.

ZERO STARS!!! I have been conducting my business with a DIFFERENT branch of Michigan Works for…read moreyears. I have also found employment in the past through this OTHER branch. I was always treated with respect and dignity through the challenging process of obtaining valuable employment. When I moved to the area, I was hoping to retain this same great connection with the Hastings branch. Instead, I was treated like I was a criminal! When I asked a staff member a question, I was inturrupted with a hasty insulting answer. Feeling misunderstood, I thanked her and left. Hoping to get a different staff member, I later called the office to explain my question a bit more in detail. I spoke with the branch manager who also just as hostile. I was inturruted yet again with an insult. To add to it, she accused me of frauding unemployment! With her assuming attitude she then proceeded to ask for my personal information. I immediately hung up on her. Just a suggestion... Maybe they should look through their resume database and hire courteous individules who possess good phone skills and COMMON SENSE!!!!!