4/17/23 UPDATE: Robb…read morehas moved to the East Coast and still takes care of his West Coast people too.. I actually do pretty well on my own with taxes but always something odd comes up just when it goes well for a year or two.. For me, this year I realized I've been handling my federal disability annuity retirement wrong as I could have retired 5 years ago and just realized it as it's the year I actually planned to retire. It affects paying taxes or none, complicated with SSDI and possibly amending previous years... is it worth the hassle? Robb was awesome as always to spend time in a 30 min Zoom call to help me sort through things. It may not have seemed like a lot to him, but it definitely helped and reassured me in the direction I need to take and what is best for me and did it all as a consult without a fee.. He still takes time to truly care to help others. The East coast is lucky to have him and still happy on the west coast to be able to reach out! ____________________________________________________________________________

Robb is, hands down, the most competent, caring, responsive and honest CPA I have ever worked with…read more I spent months trying to find a good CPA for my small business after some negative experiences with previous accountants and tax firms. Robb has risen to the occasion. He is very responsive and timely, clear about what he offers and thorough with his responses. He is very knowledgeable and is now doing not only my personal and company taxes but our bookkeeping. He has made excellent recommendations for other financial professionals when I have asked and has even sat in on a few long conference calls with me when I've consulted with financial professionals he recommended. I am incredibly impressed. If you're looking for a competent, timely and responsive CPA, bookkeeper and/or financial planner, look no further. Robb is fantastic.

I received fast competent appropriately priced tax return help. I brought in my tax return which…read morewas prepared somewhere else and had Ralph review it. He saved me a great deal of money. It was a pleasure dealing with this company. I regret that I haven't used them in earlier.

From the owner: Winner of an Advocate's Best of the Valley award 12 years running! -- Liberty Tax of Amherst offers…read morethe highest quality of service in the Valley. At Liberty Tax Amherst we pride ourselves on providing the best service available. Our Amherst Office is located at 362 College Street (Route 9), Amherst, MA across from Florence Savings Bank. Check out our Google reviews and see the difference at Liberty Tax Amherst where we're 'Fanatical about Service' and 'Fanatical about Accuracy'.

I hate to leave a bad review but these guys are SCAMMERS! They made me feel so bad for feeling…read moreupset about a $600 bill from them. My husband and I were devastatingly poor last year. And we got a $2,900 refund but they still charged us so much. It was awful. I went to someone else this year and it was $75. Yep. $75. I was outraged and so upset. Liberty really scammed us. So unfair.

from my personal experience...amherst location is a completely disorganized office…read more.... Ralph is not the most reliable, he says one thing and does another. Does not pay attention to details and when he acknowledged his error to me he just expected me to understand, he lacks professionalism as a result...i am writing this review, to potentially thwart any possibility that you have the same experience i did. with regards to taxes accuracy and detail orientation is very important.... I would not trust this office with sensitive,private documents and I would not trust that you will get the most consistently reliable or accurate service.

Poor value, always extremely slow…read more Expensive for the effort they put in, and frequently taking weeks to respond to a basic email query. Always requiring customers to follow up to get a response. Uncommunicative on fees, hit us with a surprise charge we weren't expecting. Looking elsewhere for other accountants.

From the owner: The primary focus of our tax services is to plan and strategize-tax burdens can often be minimized…read moreor deferred through careful planning. While economic decisions should not be solely based on tax strategy, tax obligation must be carefully considered. We encourage you to consult with us before you make a critical business decisions, as we can help you anticipate, reduce or defer tax consequences. Our firm has a comprehensive Electronic Tax Library providing access to the latest tax-related news, government regulations and legal cases. Our professionals regularly attend professional industry seminars so that we stay current with leading edge "tax technology."Individual tax services include working with your investment advisors to provide tax strategies for your investing, and with your attorney to develop your estate plan to minimize estate taxes and protect your family.As you form and grow your business we will advise you concerning important tax issues including:Choice of business ent

Eric did my taxes when I had a very complicated year including having three jobs, selling several…read moreinvestments, and living in two states! He was professional, thorough and accurate.

Picked him out of the phonebook when we moved here and can't recommend him more highly. He's quick…read moreand very good. I'm a small fry customer, but don't feel like it working with Eric. Prices are reasonable, work is excellent.