Lizbeth rules! I usually get my taxes done here every year since they are a super nice crew and I…read morefeel confident my taxes are done correctly. I usually get them done by David, a rad dude, but I was late to my appointment so instead Lizbeth just handled it no fuss. Great people great service. Thank you!

Terrible customer service... the woman who "helped" me when I showed up for my appointment was very…read morerude and condescending and quoted me $450 for the filing fee... way out of the price range for a working single mom who owns nothing! I was very disappointed to say the least...

They did my taxes fast and out of season. Very knowledgeable answered all my questions, easy to…read morereach unlike my old tax person. Will more than likely be switching to Monserrat Tax service for my future tax preparation.

Considering the time and effort, the pricing to have my state and federal taxes done was fair. I…read morealso neglected to bring in paperwork I had no clue I needed. They were understanding and accommodating despite my incompetence. The preparer who helped me (liliana) was patient and made sure everything was in order and was not hesitant to ask for second opinion from her co worker. 10/10 would tax again.

Jeanette has been our accountant for many years and provides avaluable insite to our tax questions…read more An important source of information throughout the years

I needed to have personal income returns and a partnership return reviewed for accuracy. Anderson…read morewas friendly, accurate, efficient and honest. What more could you want from and accountant?!?!?!

Everyone is very knowledgeable and professional, so no matter who helps me with my income taxes I…read moreknow they will try to get me the highest return available to me. Isela always answers any questions I may have even if it's over the phone and she gives me the best advice regarding my taxes. Most importantly, I feel peace of mind walking out their door.

Been coming here for the past 2 years & have had the BEST service! Esmeralda, Isela & all staff are…read morevery professional & courteous. Their knowledge helps them do our taxes fast & efficiently. 5 stars across the board!

I am extremely disgruntled and amazed in the service I just received from Mandy "General Manager"…read moreto the point where it just ruined my day at work. I have been a client of yours for three years now and have never been this dissatisfied with your office. The level of customer service I received from Mandy "General Manager" is the lowest and worst I have ever received from any place of business in my entire life. I have never in my entire life written an email to a business about the poor quality of service. However, I am in the customer service business and I feel you all should be aware of the treatment and service Mandy provides. On multiple occasions I have been given the run-around from Mandy. I asked to schedule an appointment with Mike which Mandy made very difficult for me with many back and forth emails. I explained to Lisa, who is extremely helpful and polite, that there has been substantial changes in my household from Home Refinance to my 18 Year old employed all of 2020 to company change for myself and that I would like to sit with Mike to examine and evaluate the best option. Lisa understands this however Mandy made it extremely difficult to schedule me a 30 min session. Today, I emailed Mandy to reschedule my Friday appointment to next week and again received the run-around and back and forth emails stating " We do not have any openings on either of those days. Your best bet is to drop your documents off and we can call you to discuss any questions you have" I had already dropped off all my documents last week to Lisa this way your office is prepared ahead of time. I do not know why she is instructing me to "drop my documents off again" When Mandy replied We do not have any openings on either of those days I responded "Let's then set it up for the following Thursday or Friday"  again Mandy replied "We do not have any openings on either of those days. Your Best bet is to drop your documents off and we can call you to discuss any questions you may have." How rude to reply back again with the same message. I finally decided I have had enough of this and called the office. I spoke with Lisa and asked to look in the calendar for an available Thursday and Friday and she quickly penciled me in for Friday. After I finished speaking to Lisa I asked to be transferred to Mandy to understand why I am receiving this type of treatment and service and why Lisa was able to quickly reschedule me. Mandy was extremely rude and defensive with me. She advised me TWICE to take my business elsewhere. I cannot believe my ears. I cannot believe a "General Manger" of a place of business would ever say this to a new client or an existing client ever. Mandy also had the audacity and guts to tell me I am busy and this call is taking long so she hung up on me mid sentence.  I am extremely disturbed by this entire experience with Mandy. The owner Mike doesn't seem to acknowledge or take responsibility of the way business is executed here. Mike responded in an email back stating I can go do business elsewhere. I'm am in shock. Everyone beware and take your business elsewhere.

Starting a freelance business and needed consulting from an accountant regarding finances and…read moretaxes. I had a rare day off from work and emailed them in the morning to inquire about setting up an appointment. They responded quickly and were able to schedule me in for an appointment the same day. I met with Mike Grace and we discussed my business needs. He was very knowledgeable and had an answer for every question I had. I didn't have a clue what I was supposed to do regarding business taxes before I spoke to him, but once I did, I had a clear plan of action to take going forward. I'll definitely go back to Grace in the future for my finance and tax needs. Thanks Mike!

I left all my documentation with the Randy in early April, and we filed "an extension". When I did…read morenot hear from him for over a month, I began calling him more frequently to inquire about the status of my taxes. I never received a return call for all the inquiries. In addition to being ghosted, I was charged a large amount of money. I left messages asking what the charge was for, (since they did not produce any tax information), again, no response. After more than two months passed, I picked up my documentation. I was charged significant amount of money for no tax return. Again I asked what was I being charged for, and again, no response. After 3 months, I took my documentation to another firm, and my taxes were done in 5 days, I had my refund in another 2 weeks.

We've been using the Reynolds Group to file our taxes for the past ten years and couldn't be…read morehappier. We have always found them to be timely, honest, and knowledgeable. Over the years, they have provided us with sound financial advice, which has saved us a fair amount in taxes. They are prompt in replying to our queries with great details. We never have to worry about our filings because we know we're in good hands. If you're looking for a professional firm that cares about the work they produce, look no further. Randy and the team at Reynolds group have you covered.

Came here to get my business insurance, Naomi was very helpful she made the process super easy and…read moreconvenient. Ended up switching my auto insurance and going through them as well. Overall very happy with their service, they treat you well and make you feel welcomed every time you go in. Thank you

They have a few services. They sell home, auto, health and life insurance. They also notarize…read moredocuments. I'm not sure if they offer other services. Customer service is great. They do return phone calls. Gloria the manager is great. She is professional and very helpful. Hablan espanol-

Analy was great to work with. She made the insurance process simple and easy to understand. She was…read moreresponsive, helpful, and got everything taken care of faster than I expected. Definitely appreciate her help.

I've been working with Alexia for over a year now, she is amazing sales rep very attentive very…read moreresponsive in a timely matter, always answers my questions as small or big as they are! I definitely recommend calling her and having her help you out with your quotes. 10/10