I was overcharged $200 above what I was told I would be charged for filing taxes. as soon as Ms Morgan realized she overcharged me she tried to fix it but could not because my taxes were already in government hands. She stated she would speak with her supervisor about how to get my money back to me and reassured me I would hear from her. it's been almost two weeks. I've left several messages for her and have not gotten any return on my call nor do I have my money she promised me. My return of $1090 is all theirs except $378 they left me. The computer screen said I would get $578 of my return. Being avoided makes them look like they decided to be thieves and keep the money. DO NOT LET THIS HAPPEN TO YOU! GO TO JACKSON HEWITT!!! They know their job and don't steal. I regret coming back to hnr block. I should have walked out when she told me she didn't know how to file for DoorDash and we would learn together. Guess I was ignorant for staying. read more