I have used this CPA firm for quite some time and for the most part, experienced no problems…read more However, BEWARE, when a mistake is made due to an oversight/error on THEIR part, they will throw you under the bus and not think twice about it. Ms. Judy Johnson neglected to inform me of a particular business tax form that was required to be filed and as a result, her negligence cost me nearly $1000 in fees and penalties. Hoping the issue could be resolved, I was expecting responsibility and accountability instead I received a response of avoidance and dishonesty, " I can't remember and I am retiring," later discovering she was still working in the office. When I addressed the behavior with the owner Ms. Darlene Kittredge, she also attempted to avoid any accountability by deflection- shifting blame onto me. Ms. Kittredge lacked any moral reasoning in serving public interest having no ability to be honest and no consideration with competence or quality of service. If you choose to retrain services at this firm, I STRONGLY recommend you require a written document/agreement if a mistake is made by their firm omitting/neglecting to provide valuable tax information/filing necessary tax forms etc., THEY assume liability for fees and penalties. Refusal/reluctance of this reasonable request, you have your answer for expectations of professional accountability. All too often we assume the accounting firm we choose will conduct themselves in a professional and honest manner upholding their CPA Code of Professional Conduct- professionalism, integrity, public interest, responsibility and due care. Unfortunately, at Kittredge & Zehner the behavior I experienced was well below these standards. 1

From the owner: We are an organization committed to serving people through innovative consulting in addition to…read moretraditional accounting and tax services. We believe in providing timely and quality services to our clients. We strive to be respected, both within and beyond our practice area for our professionalism, integrity, quality of service, and personal dedication to serving our clients and their needs. Our goal is to become our clients' advisor and consultant rather than just their accounting firm. This is done through the highest level of expertise and our open door policy. We are always here to listen, advise and consult.

My experience with Chase in Chesterton, Indiana was extremely pleased. The employees are always…read morepleasant and recognizes customer as they enter the facility. I was very impressed with Emmy (Teller). She provided some of best customer service that I've received lately. She acknowledged both myself and my wife as we entered. She was warm and friendly. Her smile and demeanor was relaxing and put both of us at ease. She was obviously trained well and it shows. Great customer service is rare nowadays. Please make sure that you reward this exceptional employee for her hard work. Your company is blessed to have such a outstanding individual working for them. She goes above and beyond in her performance. She's a valuable asset.

This branch is a joke. Their private bankers turn over every few months, I've scheduled meetings…read moreand then arrive to find out the banker hasn't even shown up that day. I walked in to an empty lobby today with two people who work there chatting with each other. Asked if I can open an account and was told "no can do" - they are too slammed and everyone is booked due to call offs. This is not even a request that requires an appointment. Pretty sure the guy with whom I spoke was a manager, he turned me away and then proceeded to stand around doing nothing. Seriously, there is no one in the bank and you can't open an account for me? Going to elevate this to someone who might possibly care at JPM/Chase. Abysmal customer service.

Great to talk too. Understood what I wanted. Helped me set up an LLC..Very Professional and…read moreorganized. Gave me my "tax Briefcase" all in one, with all ares marked for easy access. Would recommend Joe to anyone seeking a new accountant. Would refer him to family members. You won't be disappointed !!!

Very helpful! Brad answered all my questions and gave me some keen insights for planning on my…read moreretirement. I found him patient, thorough, and knowledgeable. Highly recommend!

I have worked with Joe and his team for many years. Joe is always available to answer a question,…read morehe is very knowledgeable and he always finds new ways to help me save money on my tax return. HIGHLY Recommend!!!

Just moved to Indiana from Illinois a few months ago. I need a CPA that can provide answer of…read moredifferent state taxes since I will continue to work in Illinois while living in Indiana. Joe is very knowledgeable from the beginning and very informative on current tax codes. He helped me get some refund back from a realtor tax that I could never get from Turbo Tax. I look forward to his services next year

I came across these guys years ago and I've loved them ever since. Honest, straight shooters who…read moredo your taxes the 'right way' which isn't always a norm unfortunately nowadays. Blake is awesome and knows taxes frontwards and backwards. Way better than going to H & R Cock or Jackson Blew it because they know all the little things to look for to save you money without you getting audited. Stick with the winners and go here; you won't be sorry.

From the owner: Specializing in: - Financial Services…read more- Accounting Services - Accountants-Certified Public - Tax Return Preparation

Pppomtef Great customer service. Been with them for 20+ years. I"be never been dissatisfiedread more

First off, I come from a not so bright place with previous accounting services so I was a tad…read morereluctant when Robert's Valor Accounting Solutions came across my desk. However, being set up the consummate professional in, Camille Turich, this company went way above & beyond expectations! The professionalism, the timeliness, attention to detail, the willingness to teach along the way and last but not least, the returns literally paid dividends. If you're looking for quality of care, look no further than VSA!!

Excellent organization & friendly. Easy to get to on south…read moreside of US 30, near Susie's. You will not be disappointed.

Shannon and her staff are wonderful. If you are looking for an accountant for your business or…read morepersonal Shannon is the one to get. Very professional, caring and is always there when you have questions. Very reasonable. We would not use anyone else!!