She is professional and does a great job of my taxes every year. She is kind and also doesn't…read morecharge too much to do your taxes. Very reasonably priced. :)

Out of 7 tax professionals in the area, they were the only ones to squeeze us in to do our taxes…read more They were quick, professional and have had good communication even after my initial inquiry.

From the owner: We are a tax preparation service in Albany, Oregon. (Formerly Barbara Jenkins Tax Service) This…read moreoffice has been open for over 41 years, we currently have 3 Tax professionals with over 90 years of combined tax preparation experience. Our commitment to client education and maximizing tax benefits has solidified our reputation as a trusted tax service provider in the Albany community.

Do NOT use Donna Banks! She will tell you that she cannot start your taxes until you have provided…read moreher additional information, when you change your mind and want to go elsewhere, she claims she already did them and demands $225 for the return of your own personal information and documentation. NO room for negotiation with her!

Monica and her staff do an amazing job! This is our second year having her file our taxes. She is…read morehelpful and communicative. We recommended all of our family and friends to go through her because she is JUST THAT GOOD! Thank you so much Donna Banks Tax Service!

Very friendly staff, excellent service. Cathy and the team really make sure they take the time to…read moreunderstand your needs and they are very knowledgeable of rules and regulations to guide you

We went to Kathy in February to have an amendment done for 2021. After a year of the state and…read morefederal not receiving my amendment I started to email and ask question about what date my amendment got filed on and if I could get a receipt or something that showed the file date. She was unable to provide me with that and just kept telling me she would have to look into it. Month go by and she won't respond to my emails unless I spam her with several asking the same thing. A month or 2 after I started speaking to her about my amendment the state finally gets my efiled amendment. I don't think it takes over a year for them to receive them. I'm assuming she didn't file them until I started bugging her about them. She was very unprofessional with her email response time and unwillingness to actually answer my questions.

I had Cheryll Tucker as my personal tax associate and she was THE BEST! Absolutely love her work,…read moreher help, her humor. If I come back to Oregon, I will definitely return to her for my taxes. Thanks again, Cheryll!

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Albany,…read moreOregon, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Hickory St NW office to connect with a tax professional.

It's hard to find a reliable honest tax accountant in Lane County, so with that being said finding…read moreMichael was like finding gold! Although we were unable to retain his services due to our budget he was EXTREMELY helpful, knowledgeable and honest about our situation. That was just our consult. I could only imagine how great he would actually be to work with. Thank you, Michael!

From the owner: As a tax professional that leverages cloud based technology I am able to provide tax & business…read moreconsulting services to anyone anywhere. You will work directly with me every time, and not be passed to an inexperienced staff member.

I will never go back or use this location! It has been almost five weeks and we still do not have…read moreour returns completed. The lady that is doing our taxes was flustered and unorganized!!!! She first said it would probably be a week and we would have our return- it has been almost five weeks now and still no completed return. There were several excuses and phone calls not returned. She needed to have someone go over her work, so we are still waiting. We are very concerned about quality of our return. We will definitely find someone else to do our taxes next year.

I went to this location for the first time this year. I will NEVER go back. The lady that did our…read moretaxes was unorganized and flustered. They didn't have anyone to answer the phones so she had to stop working on my taxes to answer the phone, very unprofessional. It took her 3 hours to do my taxes which normally takes less than an hour at other places. I will be taking my taxes to another person to review, I don't trust her work. The office was not private and you could hear the other people who were getting their taxes done. Overall worst experience ever!!!