We were on a road trip to Nebraska. An hour and half in we picked up a screw in the tire. Swapped…read morethe tire with the spare. 5:30AM in the morning and they told us to bring the car by and they would get us back on the road! Crazy! Got there at 6 and we were back on the road by 6:25. Friendly guy and my family was extremely grateful! Wish there were more mechanics like this guy!

Had Brad replace my kitchen faucet and removed the old one very happy with his service.read more

I have a leak underneath my driveway - and for the last month I've gotten the run around about them…read moredoing it. I always got - "it'll be here at the end of the week, or just after the weekend, or in a couple days. If it doesn't work I'll call you back." They never came to look at it, they never called, and finally today I had had enough. I wouldn't recommend them to hook up a sink faucet or even turn on water to a toilet.

Bob staleys saved me! I bought a house the boiler went out at the end of October and he came quick…read moreto give us the quote, ordered everything offered heaters while we waited and made my stress so much easier. I'm in Brush and I had heard great things and I cannot say enough good about them!! This boiler is energy efficient and works great!

Bob came out in June, to see why my air conditioning wasn't working. All he did was uncover 2…read morevents, took a look at the HVAC, took pictures of the whole house, without my permission (against the law), claimed the dog tried to bite him, and left. He was dismissive, abrasive, surly, and downright obnoxious, rude, and mean. He was here less than an hour. He just sent my landlord a bill (more than 3 months later), for over $500. He claimed that the pipes were frozen, even though I never touched the thermostat, and it was set at 72.* When I first moved in, my landlord called him to unplug the toilet, and he told them that someone had poured kitty litter down the toilet, which of course, I denied. Of course, they blamed me, even though that was something I never do, and, having owned my own house before, know not ever to do. They still made me pay for it. Personally, I think Staley was making up a story, to justify charging more. I hired my own plumber when my lower level flooded a few months ago. He spent nearly 2 full days working on it, and charged me less than $200. He said the bathroom sink had a faulty part, went to the hardware store, bought, and installed, a new one. I think my landlord must have some kind of "arrangement" with Bob Staley.

Scheduled tank pumping a couple weeks ahead and he arrived right on schedule. Called ahead to make…read morecertain I was home day of visit. Did a professional job to correct a mess by previous pumper and showed how to make riser system over manhole for easier pumping in the future. Absolutely no issues with Dr. Drain. He will receive my call when needed again.

Slow drains just aren't fun. Sent a text to Dr. Drain rescue on a Sunday evening hoping he could…read morecontact my wife on Monday. He made the call back that same evening and worked us in first thing Monday morning. Cleared the main and ran the camera through the system. We now have the peace of mind knowing all is well. Getting a Tradesman to even return a call can be a challenge here at times. Getting a callback on a Sunday and worked in that quickly is well above expectations. Super nice guy that left the job spotless. Well Done Dr.

I needed a sewer line cleaning done today and he took care of it. Very prompt with great service! I…read morewould highly recommend him and use his services again.

This was one of the worst service experiences I've ever had. The company is completely…read moreunprofessional and borderline dishonest. They showed up late, had no clear idea what they were doing, and wasted a lot of time just "figuring things out" while charging by the minute. The pricing felt like a bait-and-switch. I was given one estimate, and by the time they were done, the bill had jumped way higher with random charges that made no sense. When I questioned it, they got defensive instead of explaining anything clearly. What's worse--the problem wasn't even fixed properly. Within a short time, the issue came back, and I had to hire another plumber to actually do the job right. So I basically paid twice. Save yourself the stress, time, and money. There are way better, honest plumbers out there. I would never use this company again.