I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

Buyer beware, Gary is unethical. Back in 2017, I moved to Bellevue Wa. and was in need of health…read moreinsurance. New to the game I was unaware broker's fees are paid by the health insurance companies. Tamara, who works with Gary, was the agent of record and did a good. However, months after I get a call from Gary stating, "Tamara forgot to bill you." Not knowing, I gave him my credit card info and was billed $75... Pretty slimy for a whopping $75. I would have sued if still live nearby.

Moving to the area, I had to update my auto insurance. While at it I needed to add renters'…read moreinsurance too. My carrier put me over to Secord as my handler and so far, so good. Each time I've gotten on the phone with them to handle things, it's always been pleasant. I won't name drop anyone, but I appreciate being helped in a friendly way when dealing with something that I'm not excited to have to do. When I kept getting notices of proof of insurance being required, I was helped out. I don't have a printer so that I could send these documents but thanks to my agent I could electronically sign, and they sent it directly to Progressive, who kept bugging me for the proof of coverage. So, this is a good start. I hardly ever spoke to my handlers back in NJ, and may not here either, but so far, I'm glad that they're pleasant to deal with.

Good rates. Communication pretty good but good use a little improvement. I will use them again.read more

Farmers New World Life Insurance Company…read more I cannot imagine a worse customer response company than Farmers for Long Term Care Insurance, I am attempting to help with simile claims submitted per their process. Getting to know when they reimburse the insured for submitted claims, where are the checks they claim they sent, how to stop payment on all those checks that were never delivered and reissue replacement checks etc., for two elderly gentlemen in their mid 80's with Alzheimer's is like talking to a stump. I make calls and get transferer to what I assume are answering service persons out of the country who cannot help me and place me on hod for excessive periods of time only to tell me all the mangers are too busy to take my call and to give them a date in the future when they will call me. Insurance companies control a large amount of the world's finances, and it is evident they plan to control those funds by delaying payment as long as they can by not putting an individual on the phone who is incapable of answering a few simple questions. Ther are a lot of Long-Term Care Insurance Companies out there; don't spend over 20 years paying into a fund such as Farmers when their systems cannot answer simple questions.

Worst life insurance company, been a customer for over 20 years and the agent cancelled my policy…read morebecause I wasn't willing to pay his rate increase; would not work with me to help find a better rate!

Love talking to Amanda! I know her through my sister. And when my sister told me Amanda saved her…read moreover $1000 a year, I had to ask for a quote. Amanda, you're so quick and finding our family the best pricing! I'm super glad we found you! Sending all my home buyers!

Finding auto insurance can be stressful, but Amanda is amazing and she makes everything easy and…read morestraightforward. I would never want to go anywhere else.

We are so glad we came across CEG for our life insurance needs. Daniel Adams communicated extremely…read morewell, provided us with updates in a timely manner. We couldn't be happier with the service we received. Looking forward to many more businesses in the near future with this company.

From the owner: With numerous life insurance providers and products, not to mention the paperwork, the process of…read moreobtaining a life insurance policy can be both confusing and a great hassle. You could spend weeks comparing different companies and agents, and equally as long going through the application steps...or you can let CEG Life Insurance Services simplify the process for you. CEG Life offers independent life and disability insurance services for more insurance companies than you will likely find from any other agent or online agency, all available to you right on our website. Run instant price quotes, compare companies, apply online, and get the best policy, with the lowest price, from the best company for your specific application--all at your convenience. That's life insurance made easy!

I called several times around 3:45pm on a friday and another couple of days during the week around…read more4pm. No one answers the phone. Goes to voicemail. The website said they close at 4:30pm. Don't know if they're understaff ,leaving early or the hours are wrong

I guess giving them 1 star is a bit much. The service I have gotten has been sub par, the dealings…read moreI have had were extremely unprofessional. I would never reccomend them to anyone. I'm sure they get paid a commission. Happy to give my business to someone who appreciates me and deserves it. Someone who follows through on commitments. This company sucks!

I contacted the Pacific Insurance Group about Term Life Insurance for my daughter and son-in-law…read more They provided exactly the information I was looking for. Carter arranged a Zoom conference call and we could talk and see each other. All my questions were answered and I felt that these are people who will listen and then look for the best options for me. They zeroed in on my challenges and gave me specific option. Highly recommended when you need personal service.

SO informative and helpful. Lauren made the Medicare process go smoothly and quickly!read more

Great customer service. Listened and helped advise what coverages our family needed. The Cashman…read moreTeam is experienced and knowledgable. Highly recommend.

From the owner: Our State Farm Mission is to Help people Manage the Risks of everyday life, Recover from the…read moreUnexpected and Realize their Dreams. License #: WA-139370, OR-100300875

I got in to a car accident 5 years ago, when I was only 20. When I finally bought another car, I…read moreknew insurance was going to be extremely high, so I just got a quote off a random well known insurance company and paid an arm and a leg for the coverage that my auto loan company required. Fast forward a year later, a friend of ours recommended Dieu. She saved us $300/ MONTH. She is absolutely amazing. Whenever we have a friend that needs insurance, or were not happy about their insurance, we always recommend Dieu. She is always next to the phone when you need her and she will always return calls in an orderly manner. Another reason why we respect Dieu so much is because our insurance went up a year ago. Dieu did everything in her power to lower it. She even got us a quote with another agent that can offer us a lower monthly payment. But we chose to pay more, so we can have Dieu as our agent. She is selfless and honestly care about us. Thank you, Dieu!!!

I just want to say that Dieu is just a sweetheart! My insurance contract was just about to expire…read morewith Allstate so I went out and explore different companies. I came across with AmFam because they reply back to me the FASTEST and they were the most GENUINE. Any questions I had Dieu had answer them, But answer them in a way that I can easy to understand and there was no nonsense presentation because insurances is complicated. Recap World Class Services Efficient Professionalism They are quick to help me get anything I need with the minimum amount of fuss and virtually no effort on my part. Tony!