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    Gutter Doctor Solution

    5.0 (2 reviews)
    Open Open 24 hours

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    Services - Gutter Doctor Solution

    Gutter cleaning

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    6 months ago

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    Gutter Twins

    Gutter Twins

    (14 reviews)

    DO NOT USE GUTTER TWINS!!! They are unprofessional and unreliable. I live in a house in which the…read moregutters are about 30' above ground level. The gutter system I have consist of 2 long gutters each about 50' long on the North and South side of the house ... nothing complicated. 11/4/25 - Called Gutter Twins to get a quote. I should have listen to my head when the red flags started to go up. First, they demanded a 30% down payment, second, they said it would take two weeks to get to me. Nonetheless, I ignored my inner instincts and approved Job Number 3636 with the stipulation they try to see me as soon as possible since the North gutter is completely blocked and when it rains I get a 3' long waterfall running down the side of the building. 11/6/25 - They sent me a receipts showing they took out $114.75 from my credit card. (Exhibit 1) 11/6/25 - Received an email stating they had placed me on the schedule for 'Monday, November 10, 2025 arriving between 9:30 am and 10:30 am'. (Exhibit 2) 11/10/25 - Come Noon and no one showed up. I called their office and was first told they were delayed but would get to see me today. 3:00 pm, called the office again, this time they said the crew was having trouble finding my location but would get to me as soon as they figure out how to get to my house. This was utter nonsense. My address has 3 city locations that you can type in Google Map and find where I live. You can use Easton, Raubsville and Williams Township ... all will show up in google Map. They never showed up. Note I was the one calling them, they never called me to say they were not coming or delayed. 11/11/25 - Sent then screen shots of Google Map and my address, and a photo of my house. (Exhibit 3 and Exhibit 6) They sent an email saying I was schedule to get my gutters clean 'tomorrow'. 11/12/25 - Same thing, no one called and no one showed up. Now it is two days I've lost in earnings and time waiting for this company to come clean my gutters. 11/13/25 - In the morning received an email from Gutter Twins saying they were canceling the order (Exhibit 4). No explanation or reason for why they did not show up twice. Well I've had enough. Called Gutter Twin but no one picked up. Left a somewhat stern voice mail and demanded a refund of my deposit followed by an email (Exhibit 5). Completely irresponsible, have no sense of customer service, and definitely unprofessional. Stay Away! Go to Google Review to see Exhibits. Yelps does not let you download documents pr photos.

    Steve came to do the free estimate and after taking a look for about 10 min, he said that the…read moregutters would be hand cleaned, the down spouts detached and cleaned, and all trash/debris packed up and taken away. When I got the estimate, it just stated that the goose neck would be detached but when I emailed them they confirmed that the down spouts would be detached and cleaned. The amount quoted seemed like a good deal taking that into consideration. However, when the crew arrived they did not detach the downspouts or the goose neck and when I asked, they said that was not included. Also chunks of dirt was left all over my back yard. When I emailed them, they said that "organic matter" was not included in the trash/debris that was to be taken away and did not respond to why the down spouts were not detached and cleaned. I emailed them again to ask about the down spouts, they said that they had meant the goose necks and not the down spouts. I then reminded them that the goose neck was not detached and cleaned. I got the response that the work was completed and that my balance was due. They also said that the crew did something extra by "hand cleaning," even though that was included in the estimate they provided. I had expected that the work would be completed in the manner agreed upon or at least stated in the estimate but apparently that doesn't matter as long as the "work" is completed in whatever way they see fit. If I had known this, I would have gone with other companies that provided me with estimates $60-$80 less than Gutter Twins.

    Gutter Doctor Solution - gutterservices - Updated May 2026

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