Called this morning and explained I am booking a trip to Dallas in August. Gave them my dates, told them I was looking to see if they could book my plane ticket & car rental for a better price.
Jill called me back and quoted me $417 for a round trip flight and rental car. That price is $250 lower than what I was seeing on the internet so I obviously was like, "Great! Lets book it!"
Unfortunately she refused to book it unless I drove to their office because I am a new customer but asked for basic information so she could reserve the ticket until I made it by the office to pay in person this afternoon.
I get to their office, give her my debit card, she swipes it and it declines... I explain she needs to check everything she entered because my account is correct. The manager finally comes over because I ask if I need to bring back cash if that would be easier. Turns out shes quoted me $417.00 over the phone and in person but the ticket was actually $1,417.00 so obviously when she tried to run it on my debit card it didn't go through. Thank goodness my husbands a banker and shows me how to control my available funds or I could have lost that money! NO THANK YOU.
Then they apologize and start searching for round trip plane tickets and are quoting me $700ish.... I can obviously find cheaper on the internet.
I leave and get home. I was just on my bank account and see a $35 charge from their office on my card....... Not only a waste of time.... I just called & left a voice mail requesting they refund my card...
Wasted an afternoon when I could have used orbitz.com or something in less than 5 minutes, oh wait I still need to read more
