All of the staff were extremely helpful and courteous and went of their way to accommodate my dog…read morewho is reactive to other animals. We didn't have to wait very long to be seen by the vet and the explanations for follow-up care were very clear and

If you care about your pet don't come here. The experience has been awful. While the facility looks…read morenice, that's the only positive thing I can say about this establishment. The lack of empathy, transparent communication, as well as obvious money scheming is appalling. I brought my cat here after reading positive reviews and wish I'd never encountered this place. We've had several visits here, each getting worse. I only continued to return because I thought they were building a treatment plan that was in the best interest of my cat and her health, but instead it was in the best interest of their pockets.

How have we not reviewed the amazing 2nd St Animal Hospital!? I think I thought that I already did…read more- a big oops over here if not since Yelp keeps telling me to review it. We moved to Philadelphia almost 4 years ago (time flies) and we did go to another vet before finally settling in at 2nd Street. The fact is, the doctors and team here match what we expect from a vet for our furkids better than the other neighborhood vet. Whereas our first pup had a bit of anxiety at the previous place, they both do really well here now. I should say in the midst of Covid, we rescued a second pup and it only made sense to take her here, too. And when she was at the rescue, this was actually her vet as well. So we didn't even have to make a change and disrupt her progress since we already went here. I believe the prices are more than fair for a city-based veterinarian that offers a wealth of services. They do exotic pets, offer orthopedic services, dentals, and more. The staff is always super nice, follows up, and makes you feel cared for. We feel like we are getting the best possible care for our girls here. A big thank you to the entire 2nd Street Animal Hospital team!

Kobe (Bengal Cat) has been a client since birth, he is now 5 years old. This is a great practice…read morewith great doctors and my experiences until today have been great when I encountered JEFFREY who works the front desk by phone. I had a 2:00 PM appointment for Kobe's cough. I called and spoke with Jeffrey at 2:02 to inform I was running 10 min late and would arrive at 2:12. Jeffrey (name he provided) informed me there was a 10 min grace period and he would check with the doctors to see if my appointment would be honored. JEFFREY returned 4 minutes later(2:06) and told me I would have to reschedule because the Dr's would only have 17minutes with Kobe. I was not argumentative because I was late but asked for an exception since I had driven from DC and encountered traffic and would be only 2 minutes beyond the grace period. JEFFREY abruptly said no and asked if I wanted to reschedule, I asked if I could be seen later in the day since they close at 4:00 PM. JEFFREY snarkily said the last patient is being seen at 2:30 PM. He asked again if I want to reschedule, I said I don't think I do, he said ok I will send you Kobe's medical file via email and he hung up this was at 2:08 PM. I was 1 block away. At 2:20 JEFFREY sent me Kobe's entire 5-year medical file via email with no text. I am only posting this experience for the owners awareness. We have all seen the JEFFRIES of the world destroy business reputations and the owners sometimes are none the wiser why long-term clients do not return. I am certain JEFFREY is at Woodies having a cocktail bragging about how he dismissed a client. For the JEFFRIES a loss client is of no consequence he will get his hourly pay, for business owners it is a loss of annual revenue. I strongly suggest management evaluate the risk of JEFFREY(if even his name) on their business as I will not return.

If your pet needs anything more complex than routine vaccines, DO NOT GO HERE…read more I brought my young cat here with a lump that was eventually diagnosed as mammary cancer, she died later in the year. The treatment she received at world of animals was abysmal. This practice has serious issues with communication, knowledge and accuracy. I was first told my cats cancerous tumor was benign and to just "try antibiotics", then after removing the tumor, I was inaccurately told that they removed all of it, and that she would survive many more years and no treatment was needed, and I was dismissed and almost laughed at when I would bring up concerns about how she was acting. In fact, they did not remove it all, and her cancer was extremely aggressive and she needed treatment that they didn't even tell me about, so she only lived another 6 months. My final interaction with this practice was them giving me the wrong dosage for my dying cats pain medication, which was TEN TIMES her normal dose. Luckily I noticed before giving it to her. I highly recommend going to Penn Vet or PASE for anything cancer-related, and will not be taking any pet here again.

So disappointed... The consistent push for all the unnecessary tests and vaccines, even after…read moresaying no repeatedly, was an uncomfortable experience. I asked what we did the previous years and it was a vague response, questioning the legitimacy of this place. Feels more like an operation than a vet. :/

Amazing team! Everyone is super kind and informative. They followed up the next day to make sure…read moreeverything was good with my dog's treatment.

We have been bringing our 2 young kitties here for a couple of years. We love love love Dr Lindsay…read moreSmith. She is thorough, explains things, is patient with questions, and handles skittish cats well. She gets 5+++ stars. We had one experience with another vet which wasn't so positive, hence the 4 stars. She acted as if it was an imposition that our cats were scared about their visit. Our cats are rescues that we got at 8 months old. While they are affectionate and confident with us, they are more fearful than curious when encountering new people. You would think vets would understand this, but this vet (sorry, I didn't get her name) seemed more jumpy than the cats about administering their shots. She wouldn't even try to trim the nails on one of them. (Even I have finally figured out how to handle that kitty for that task!) I've seen some hellion cats, and believe me when I say ours aren't that bad! The front desk staff and those who answer the phones are wonderful. They are helpful and thorough, and if they say they will call you back by a certain day/time, they will, even if they don't have a final answer for you yet. The vet techs we have had there are likewise incredible, and clearly love being with the animals. I wish I could give 5 stars, but hard to overlook that one encounter.

The team here was so amazing! My cat has an underlying heart condition and they immediately took…read morehim into triage and performed an ultrasound of his heart to have an idea of what was going on. The nurses were so wonderful, providing frequent updates and lots of reassurance and compliments to our baby. They were also great with education of treatment and things to look out for at home. The doctor answered all of our questions and was thorough with reassessments. They were up front with our bill and very accommodating. We had such a good experience at this location during such a scary tine.

VEG was truly a blessing for my youngest kitty, who was dealing with abdominal pain. They triaged…read moreher immediately and made sure her pain was handled ASAP. Like any ER, there was a bit of a wait around 5pm, but the assistants were checking up on her in the interim. They were upfront and supportive with decision making and making sure my sweet girl was feeling better. They kept her overnight and when I returned in the morning, my bright and happy kitty was back and ready to come home. Thank you VEG!

Always responsive, great staff, easy to get an appointment and great communication. They care about…read moretheir patients.

I would trust Dr. Hope Coleman with my firstborn child - which is good because that's what my pug…read moremeans to me. Dr. Coleman and her team have saved my dog's life twice and they've done it with compassion, professionalism and true kindness. They are always there to answer your questions and concerns (of which I have many, and the team never, ever loses patience with me). The facility is perfectly clean and the appointments are timely like a well-oiled machine. These people understand that they're not taking care of pets, they're looking after family.

I put Sans carrier down to get ready for his appointment last week and he walked right in and…read morewaited patiently. The atmosphere and staff are so welcoming upon entering the front door. After checking in we were directed to the Feline floor. Shortly after DJ came over to greet us and directed us to an exam room. Sans examined the exam room. lol The doctor came in and examined Sans. He was so busy exploring and looking out the window that he declined a treat. DJ comforted Sans while receiving his shot in his rear leg. A few minutes later he was back to exploring and didn't want to leave. DJ assisted with getting Sans ready and we proceeded to check out. There was an issue with my card and my bank was not open yet. David, Mia, Lauren and Kelly were very kind and patient as I sat in the waiting room to resolve the matter. Companion Pet Hospital team extends care, patience and compassion which means so much when it comes to my fur baby. Thank you!

Long time client with multiple cats. Companion has always provided great care. Recommend!read more

I'm writing to express my deep disappointment with the care my cat, Wicca, and I received at your…read moreclinic. This experience was not only frustrating, it was frankly unacceptable for any facility that claims to care for animals and their well-being. I first called your clinic on 5/22/25, desperate to get my Sphynx cat seen due to some concerning facial spasms. I made it clear to your receptionist that I was searching for a compassionate, trustworthy veterinarian to form a long-term relationship with, for all three of my cats. I wasn't just looking for a quick appointment; I was looking for a partner in my cats' health for life. When your receptionist said you could squeeze Wicca in same-day and highly recommended Dr. Beiting based on my needs, I was beyond relieved. That relief didn't last long. Red flag #1: I walked in to find adorable cats roaming freely in the waiting room. While charming in theory, this setup is completely impractical and inconsiderate. Strange cats approaching a cat in a carrier? No thank you. My cat was visibly stressed, and most cats would be, especially sick or nervous ones, trapped in a carrier, being approached by unfamiliar animals. It's not just an emotional risk, it's a health risk, too. In what world is free-roaming animals a sound practice in a vet's office, where illnesses could easily spread? Red flag #2: Once we were in the exam room, the vet tech immediately tried to hold Wicca without any need or invitation. Let me repeat, I have a Sphynx cat, and yes, I get that people are fascinated by her. But fascination does not give you permission to violate her boundaries, especially when she's clearly growling and hissing at you. When I asked to hold her myself because she was obviously uncomfortable, the vet tech almost refused to give her back. Her response? "I'm not scared of her." Excuse me? This isn't about your fear, it's about respecting an animal who is clearly showing you she doesn't want to be touched. I had to physically take my cat back to avoid further distress. Then came the vet, Dr. Beiting, who admitted she didn't know what was going on. She speculated it might be focal seizures, but wasn't convinced. I'm not upset she didn't have an immediate answer, medicine is complicated, but here's where things really fell apart. She said we'd do bloodwork, monitor over the weekend, and touch base Tuesday. If Wicca was still having spasms, we'd try Gabapentin. Tuesday comes and... nothing. No call from the doctor. I leave a message. Eventually, I get a call back from the receptionist, who breezily tells me on my voicemail that Wicca's blood work looks fine except for the part where she has a heart condition, and I should "probably call a cardiologist." That's it. That's the call. No details. No explanation. Just a casual suggestion that my cat might have a serious heart problem. Frankly, I was left in tears. That's not just unprofessional, it's inhumane. A receptionist should never be the one to break news like that, and with such a flippant tone? I work in animal care. I would never let an unqualified person call a client with upsetting or unclear medical results. The doctor promised to speak to me personally on Tuesday. Instead, I had to call again, beg to speak with the doctor, only to be told she was "busy" and might not get back to me that day. Luckily, because I work with vets, I was able to get Gabapentin elsewhere and review the emailed blood results with people I trust. If I didn't work in the field? I would be freaking out. Wicca was still having spasms on Tuesday, and I had no guidance from the person I paid to provide it. The doctor didn't call me back until Thursday, two full days later. I couldn't answer during work, and her voicemail said if I didn't call back right away, she wouldn't get back to me until tomorrow. I called back and left a voicemail at 2:45 PM which was 15 minutes after she called me. Again, no response. Honestly? I wasn't surprised. This was now a pattern. And let's not forget, I had to ask four separate times just to get a receipt, rabies certificate, and doctor's notes. So let's tally this up: I paid nearly $400 for a "we don't know," a traumatic experience for my cat, a rabies vaccine, bloodwork, and days of stress and unanswered calls and voicemails. I had to do my own legwork just to understand what was wrong. I had to educate the doctor about the Sphynx breed. I had to be the one leading the appointment, not the other way around. There was no compassion, no proactive care, and no follow-through. This entire experience was infuriating and heartbreaking. I came in ready to start a lifelong relationship with a veterinary team I could trust. Instead, I left feeling disrespected, disregarded, and deeply disappointed. Sincerely, Wicca's Very Tired and Rightfully Annoyed Mom

My cat was rapidly losing weight but still eating. The Cat Doctor vet didn't do blood work & said…read more"keep an eye on her" sending her home without giving me clear information. A week later I took her to an animal hospital & was told she had kidney damage from hyperthyroidism. She had to be euthanized. Very angry at the INCOMPETENCE!

This place, and the caring people in it, made a very difficult day more bearable…read more I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place.

My second visit to VEG, two years after my first, was for a completely different issue for my cat…read more Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday!

When we adopted our pup Willow 4 years ago a veterinary friend highly recommended Center City…read moreVeterinary Hospital for the holistic care of our girl Willow. We have been very happy with the care Willow has received. Not only are Dr. Cohen and Dr. Meister experts in their field, they are also kind and empathetic. Their front desk staff and Vet Techs are equally kind and helpful. Willow just had her Teeth cleaned and a tooth removed. She was under an anesthesia for the procedure. The hospital gave me excellent instructions pre procedure, kept me updated throughout the procedure and let me know when it was over and how Willow was doing. I would highly recommend the Center City Veterinary Hospital.

Staff and doctors are wonderful. I'm so pleased to have found them. My pup even gets excited -…read morepulling me in through the door!