Moses really knows his business and listens to what you need. Huge help. Didn't have time to repair my Bourgeois while I'm in town but is Pleking my Beato double-cut LP. Can't wait to pick it up. Don't think you can miss with these guys! First class. read more

Been coming here for years. Great folks, awesome repair shop; there is no substitute for a brick & mortar shop run by people who love making music. read more

A real full-time musician sent me here years ago and they're my go-to guitar store. None of the staff are "pushy" in any way and everyone is very knowledgeable, nothing like big-box music stores. Their luthier's are second to none and they have a PLEK machine. And they offer lessons from great musician's that aren't afraid of music theory, if that's what you want. A great location and plenty of parking. read more

Guitar Czar - Musical Instruments & Teachers Near Me - Murray, Utah

I called ahead and asked if they offer 30 day returns on purchases, like guitar Center. They told me yes they definitely do. I drove 45 minutes to look at possibly buying a new amp for $3k. First thing they said to me when I got to the store was actually the return policy is seven days. Then after looking at the amp for 20 or 30 minutes I pulled out my credit card and they said we actually need to clarify that returns are only for in-store credit only. I probably would've bought and kept the amp anyway, but the fact that they were deceptive with me the entire time really was a waste of my day. They should've been honest and upfront when I called and said we have a seven day return policy for in-store credit. Then I could've decided if I wanted to head out and buy an amp or not. I don't appreciate the games they played. read more

Tried to be optimistic, but last 3 guitars had worked, came back less than stellar, even charged me for one suppose to call first if not 100% sure could fix problem... surprise ending... they worked on it anyway (without calling) their solution wasnt the cure, they still charged me. Another was set up, but returned with same issues, since a far drive for me, brought it back about 60 days later, even willing to pay to let them fix issues, they said not taking repairs or set ups!! read more

I've been a customer and fan of Guitar Czar for years. Jimmy is super smart, awesome, fair, and friendly. I bought a sweet Gretsch, 2 Takamines, and a couple of Fender amps from them. They have a cool local vibe and always make good suggestions when I need advice. Then only improvements I would suggest are figuring out faster and better priced luthier services somehow, and maybe try creating a slightly more welcoming environment, but that said they are really good at what they do and I'll keep shopping with them. They are a huge gift to the music community here in Salt Lake. Rock on GC! read more

Guitar Czar - Fender SFX ll - Musical Instruments & Teachers Near Me - Murray, Utah

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I cannot praise this business enough. the employees love guitars and musicians in general, but I swear they have a special love for the kids trying to figure it out. Whether sales or repair I feel like they have ALWAYS gone above and beyond for my kids. They explain! They help! They are patient and invested in getting the customer set up properly with no pressure to overspend and no condescension if you have to cut a corner to make it work. read more

If you're a guitar player and wanna talk to people who know and love the work they do, this is the only place to go. Do not use the redwood road exit you shamefully sometimes do. Instead, keep heading south on I-215 and hit the REAL guitar shop. read more

Don't blame touching the merchandise on COVID! I bought some stocking stuffers on line at my local shop, I came in to pick them up but browsed around first. I found an ok beginner acoustic, perfect for my son. I Held it and struck a light G chord. As I was considering the price, Dude opens the door and says "hey man, we're not doing that man, we're not doing demos". HUH? "We're not doing any demos man". Now, I can go try some Levis on at Macy's but can't hold your instrument that's on display & for sale? Again, don't blame this on COVID. It's always been your snobby policy. "Go test the crap out of it at Guitar Center, but come buy it here". It's been like this since Eric ran the old shop. Now it's just being run ridiculously down hill. I can get the same product/price anywhere else and avoid you snobs. Buh bye 3 decades. read more

These folks are great! All masked up, social distancing, very attentive and polite. And...Mose, their luthier, was able to adjust my acoustic guitar perfectly! My guitar has never sounded better. read more

I came in for what I thought was a simple repair on a guitar. They took me right away, fixed it up and didn't even charge me for it. Now that's amazing! Thanks guys! read more

We walked in with little more than a desire to encourage our kids in their interests- we had one beginning taylor guitar in the house and three kids interested- we are not skilled musicians - and Jimmy and Demetri instantly made us feel welcome and even qualified to be here - they stuck by us were patient and so kind and helpful - it was honestly such a cool experience choosing the right instrument for each of them and it was like magic when the right one was found. They shared their knowledge... Jimmy and Demetri's passion for these instruments spilled out of their very person. It made it such a safe and honest environment to explore our own journey. Thank you many thank yous! It was so refreshing and empowering to find such an honest real establishment! read more

Guitar Czar - Musical Instruments & Teachers Near Me - Murray, Utah

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I bought my son's first "kid's guitar" online... I don't know anything about guitars, so I tried to make an educated guess between reviews and site recommendations. Now that it was time for him to transition to a full size, his teacher recommended we make the drive to guitar czar. ABSOLUTELY 100% WORTH it. The guy there was so nice and helpful, my kid can't stop about how cool of an experience it was, and how kind everyone was to him. Thank you so much, and we'll absolutely be back. Nothing can replace real customer care/service by people that actually know what they are talking about !! read more

Quality shop and great folks that work there. My son and I were in town for The Black Keys and decided to pop in. My son has a Strat but has been wanting for a Jazzmaster for a while. This beautiful Squire Jazzmaster caught his eye and his heart. It feels so good and plays incredibly. If you are hesitant about Squire, please play one first. This guitar plays and sounds better than both our American made Strats. Not kidding! The satin feel of the neck and the aged hardware make this thing an absolute stunner. The crew just unboxed and set up this guitar the morning we showed up. They knew it wasn't going to stick around for long. Our timing was perfect. read more

Guitar Czar - Sea foam beauty with a gold anodized pick guard? Yes please. - Musical Instruments & Teachers Near Me - Murray, Utah

A few years back the hipster sales guy tried to con me on a trade in -turned out the bass I was considering wasn't the actual model they claimed it to be -neck was one model (the higher price) but the body was from another, much lower model (yay smart phones and on the sly internet searches of serial numbers that didn't match). I only caught it because I was familiar with the brand and was surprised to see that pickup configuration with that model neck. Turns out they didn't belong together. It's possible they didn't realize it and got conned themselves when they bought it, but supposedly being pro's at selling equipment, I doubt it. Then most recently I was told rather rudely that, "you can only try a guitar if you buy it". WTF? Sure, blame covid as an excuse, but I bet your sales suffer with that approach, bro. I then looked at flatwound bass strings but was told that "Even if I buy them, it would be at least a month before they could do the neck adjustment." I bought them somewhere else, and had the neck adjusted the same day. So sorry to try and trouble them with my business. It won't happen again. They are added to my list of "no go" businesses. read more

I'm sure they can fix your guitar. My repair would have been more than I wanted to spend and I was told over the phone that it's free for them to look at it, but was charged $36 to be told what the problem was... felt like the doctors office lol read more

Support your local guitar shops, and this one in particular! The staff here are professional, friendly, and knowledgeable. I would especially go here if you are looking to have your guitars repaired, set up or modded. A special shoutout to Ray for the quality service he performed on my guitar! read more

The small variety of gear and the prices are higher than compared to shopping online. Which seems crazy to me. These are just a few of the reasons I do not enjoy trying to shop at Guitar Czar. The store has been around in Salt Lake for a long time. I do not know how they are still in business. Because every time I have ever gone into that guitar shop. I was treated like an annoying nuisance and did not feel comfortable trying out gear I would have purchased. I feel dirty giving my money to people who treat there customers. read more

My young tweenish son recently inherited an electric guitar and with it rock and roll dreams. With a house full of novices we headed over to Guitar Czar to get some strings and ask some questions. These guys gave us their full attention and seemed to be celebrating a new guitar team member like Mother Nature welcoming the first butterfly of Spring. Not only did they help my pubescent boy select some strings, they took pity on his rumpled, meager dollar bills and strung the guitar, cleaned it up, fixed some loose hardware and answer a plethora of questions. It is clear they are passionate about what they do and they treat each customer, no matter who, with kindness and respect. Who knows how long my son will pursue his hessian fantasies, but I do know that Guitar Czar will be our first and only stop along the way. "Crushin" (I learned that word there) read more

This place turned an old Ibanez basswood guitar into something stellar. I asked them to make it sound like a Stratocaster, and they made it sound BETTER than my Player Series Strat. There was a bit of a price tag on this business (Seymour Duncan pickups aren't an econo brand) but the guitar sounds world class now. The staff was really informed, and talked me through a few options beforehand. Anyway, just played the thing last night for the first time and thought I'd better get on here and gush! read more

New location, very wisely placed next door to Salt City drums. This one is much cleaner than the previous location, which was a fixture and loaded with charm, but with kind of an annoying parking lot. The usual devotion to guitars was here, with an excellent layout and the climatized room for the acoustics. This is a very likable place and I think it will do well, but there's something missing, just a little grace note that the other place had...a sort of feel. Part of this is the great Eric no longer being as prominent a part of things as before, I'm sure, but I loved spending time at the other place and this place doesn't inspire the same sentiment...yet, anyway. I have high hopes that once they work the bugs out of the new joint, it will work out its own flavor and be different, but equal. As it is, if you care at all about guitars, this is a must. read more

I recently sold a guitar they did updates on for me and got the price they recommended I list it for. Buyer was extremely happy with the sound! read more

The staff is friendly, helpful and knowledgeable. Sales team is awesome and so are the guys in repair/custom/setup shop. Nice selection of equipment in stock and special orders. I've been to many music and guitar stores, by far my favorite. Well Chuck Levins (WMC) back in the 70s was pretty damn cool. Go there, you won't be disappointed. read more

I own a local recording studio not far from their new location. Seriously one of the best Guitar Shops I have EVER been to. I come in every now and then to grab strings and check out what they have in stock. Ray and their repair department are absolutely amazing and helpful with anything and everything you need. 10/10 recommend to my friends. read more

Guitar Czar is one of the few independent music shops left in SLC, all the others being run out by Guitar Center. I like bringing the locals my business, so I hit them up whenever I can. The guys there are super friendly and are happy to help you out with whatever you are looking at, whether it be strings or a new guitar. They have a fairly good selection of amps and effects, though the selection of guitars seems a little limited. On the plus side, I think they are only one of two dealers who carry Orange Amps in Utah. Hearing these amps alone is worth visiting Guitar Czar. The repair guy really knows his stuff and has set up many of my guitars, though his waiting list can get quite long at times. They need another person working on that stuff! Unfortunately, being a small shop they do tend to be more expensive than Guitar Center. I go to Guitar Czar whenever I need something small like picks, strings or maybe some cables and pedals. But for big purchases like a new guitar or amp, I have to go somewhere a bit more competitively priced. read more

This is a must return guitar store. The staff are engaging, knowledgeable, interesting and extremely helpful! They sell higher end instrument, Gibson, Taylor, Guild... but the treat for me was playing the Coal Creek. The neck has a feel and fit that is smooth and easy to play. Did I mention that the tone is fantastic! No need for a setup- perfection! If I lived in town this would be my go to guitar store... forget the big chains. I left the Guitar Czar with a new guitar in hand (Coal Creek) and a smile on my face! ( I got a great deal with a few extras too!) Also I have to mention the Gibson guitar rep was there... It was a pleasure speaking to him, he went out of his way to help me with a small problem with a Gibson that I already own. You dont get this kind of service everyday. Check out the Guitar Czar! read more

Help wasn't hard to find inside this little gem, such a find! Find it to be good help out when needed! Grandson will be enjoying the high school years playing nothing but the best sounds. Thank you boys again for such great service. read more

Customer service is excellent. They don't make you feel inadequate. Whatever music you are in two they make you feel right at home no pressure. Support local business read more

These guys are in the business for the right reason, they LOVE music, they support artists, and are invested in the community. I busted a string on the banjo I had just inherited from my dying grandma. She wanted to hear me play it before she died. It was my grandpa's who has passed 4 years earlier. And during my first time trying to self teach on this precious banjo I busted a string... Ugh. I first called Guitar center. They said a pack of banjo strings would be $18 plus $20 to restring it. Wait what? I don't have that kind of money! So luckily I found Guitar Czar and went there. One of the employees found a solo string and restrung my banjo for a grand total of 64¢. That is 64 CENTS people!! And all the while they were giving me tips on where to go for banjo lessons etc. Coolest store ever! And yes I did learn to play a couple songs for my grandma before she passed read more

Guitar czar is exactly what I want in a guitar store. Moms might not quite understand it, real guitarists will dig it. PERFECT! They stock really good gear, the employees are chillin, and the techs are great. I've had custom setups on my guitars including my 8 string with a custom tuning and it's always dialed. My guitars rip thanks to these dudes. To me, it's is the quintessential guitar store experience. Pricing is compareable to everywhere else anyway so why not buy local? I can promise you they will beat any of the big stores if even necessary and they have the same layaway and financing options. Also, the guitars on the wall are all set up nicely to play so you can actually get a feel for the instrument, unlike guitarcenter where you're lucky to see all 6 strings in tact and the action is either dead and buzzing or 1/4 inch off the fretboard. One request, please stock Charvel so I can buy one from you and not online! read more

Best guitar shop in Utah. Great staff, friendly and knowledgeable, very helpful. Loved the old location but the new Murray location is beautiful. On top of receiving Great service and having a nice selection, it's Great to support local shops too. Will always buy my gear here. read more

I just had a great experience here. After trying a few other shops in town, mainly Guitar Center in Taylorsville and The Guitar Shop in Riverton I figured I would try these guys because I was not getting what I wanted. Within a minute of entering the store, Jess asked if I needed some help. She was super patient with me as I asked lots of questions. We tried all sorts of guitars and I went into the shop looking for a specific guitar and ended up meeting with something that I think I'm going to like much better. Never once did I feel like she was trying to upsell me and get me to spend more money than I wanted to. Plus their prices were reasonable. Very excited to have found this shop. Update: bought another guitar here. Had a problem with the case. They upgraded it for me when I brought it back. Killer customer service. GO HERE!Still recommended!! read more

This is the place. You can stop right here and look no further. Great selection, great service, homegrown, excellent guitar tech, good vibe. read more

I took my bass to Guitar Czar for a setup. I was a little bummed that they were backed up for weeks and I had to pay extra to have it completed within a few days. However, when I picked it up today, I was BLOWN AWAY with what they did (planed the frets to compensate for a twisted neck) at no additional cost. The buzzing is going and the intonation is spot-on. They TOTALLY lived up to their five-star rating on Yelp. I'll be a lifelong customer of the Czar. read more

This is the only group I let touch my vintage Tele and Strat. They do such good work and always on top of things. I also love supporting local businesses like Guitar Czar! read more

Great service! The staff is very knowledgeable, has a lot of experience and is willing to spend time with you. This is in stark contrast with Guitar Center, so I will be supporting Guitar Czar from now on. read more

They did a SUPER job fixing multiple problems with older Martin guitar. And it not only looks new again, but plays even better than when new! read more

K, gonna eat some crow. I had them do a setup last week. They had it back to me in a matter of days! Good job, Czar! I'm coming back and adding another Sztar! Keep up the great work! read more

One of the best local guitar stores in the valley. Great amp and guitar selection, lots of accessories, helpful employees. I called for a specific guitar came in to pick it up and they accidently sold it to someone else thinking they were me. They quickly remedied the situation by special ordering the guitar in for me. It came soon and I have been happy with it since. read more

The guys weren't very friendly or helpful. They seem more interested in taking care of personal business than to help a customer. The equipment they sell is ok and there is not variety at all. read more