I have had home cleaning for many years and have usually been unhappy with the quality of the…read morecleaning. I was incredibly impressed by Pro Cleaners Godalming from beginning to end. The team came to our home to help us with the clean up prior to our move in. They did a fantastic job, worked very hard and I have only good things to say about this company.

I was very pleased with the detail cleaning job that Pro Cleaners Godalming did in my house. They…read moreare expensive compared to other companies I have used, but the results are better. I would recommend this company to others.

They presented themselves from the very first contact with the highest level of professionalism and…read morecustomer service. Going above and beyond does not even begin to capture the work that they did.

My fourth year and no complaints. The three people I've had have all been equally conscientious…read more This company lives up to it's name.

DO NOT USE! I rarely leave negative reviews, but my experience with Fantastic Services' cleaning…read moredivision was so chaotic and unprofessional that it deserves to be shared as a warning to others. In August 2025, I lodged a complaint after an extremely poor cleaning job -- surfaces missed, corners ignored, and worse, damage caused to a communal light fitting, which I reported with photos the following morning. From that point on, what followed was a two-week saga of no-shows, empty promises, and endless rescheduling. Despite repeated calls and written confirmations, cleaners failed to attend appointments multiple times. Excuses ranged from "medical emergencies" to "unexpected delays," but communication was consistently last-minute, forcing me and my tenants to reorganise schedules repeatedly. I had to chase the company for days, escalating the matter and requesting a refund. Even after an apology, the rescheduled re-cleans were mishandled yet again, culminating in a same-day cancellation -- after I had already driven a 130-mile round trip, wasting five hours and £60 in fuel. In the end, I had to hire another company to complete the work (£225) and pay an electrician £265.31 to repair the light fitting their cleaners broke. To this day, Fantastic Services has not offered proper compensation for the damage or the sheer inconvenience caused. In summary: Poor initial cleaning Property damage left unresolved Multiple no-shows and last-minute cancellations Miscommunication and lack of accountability Significant time and financial loss This experience was the opposite of "fantastic." I would strongly advise anyone considering this company to look elsewhere -- particularly if reliability, professionalism, and basic customer respect matter to you. #CleaningServices #LondonCleaners #CustomerExperience #FantasticServices

From the owner: Cleaning, House Cleaning, Domestic Cleaning, One-off Cleaning, End of tenancy cleaning, After…read morebuilders cleaning, Carpet Cleaning, Upholstery cleaning, Oven Cleaning, BBQ Cleaning, Window cleaning, Regular cleaning, Regular domestic cleaning, Regular house cleaning, Move out cleaning, Move in cleaning, Deep house cleaning, Gardening, Garden maintenance, Garden Clearance, Lawn Care, Tree Surgery, Pressure Washing, Lawn mowing, Lawn Trimming, Gutter cleaning, Stump Grinding, Shredding, Patio Cleaning, Balcony Cleaning, Pavement Cleaning, Garden Furniture Washing, Fence Washing, Decking Cleaning, Driveway Cleaning, Removals & Storage, Home Removals, Moving Company, Pest Control, Fumigation, Pest Sanitation and Disinfection, Domestic Cleaning Guildford, Regular cleaning Guildford, Window cleaning Guildford, Window Cleaner Guildford, Carpet Cleaning Guildford, End of tenancy cleaning Guildford, One-off Cleaning Guildford, Handyman

best cleaning company ive ever hired at a great price done an amazing job thank you star cleaningread more

Rated 1 out of 5 stars A day ago…read morePlease avoid, you will have to do it again afterwards I wanted a good clean of my brothers small 1 bed flat, it was dirty and dusty but very clear and tidy, hardly any furniture. No appliances apart from a small fridge which was part of the deal, the microwave was brand new. The house had just had a mould treatment by the council so clear on that. I was quoted £140, when Dolly Char Oldham came (2 cleaners) Shelley (owner)said she wanted £170, said that's what she quoted, she categorically did not. They did 3 hours each. It seemed fine, smelt nice, I paid £170 cash and they left. I went around, the fridge wasn't done and there was a ton of things they missed, I took photos and sent them too her. Even the floor around the bin was tea bag stained, I put some Jif and bleach on a sponge and in 2 minutes it was gone. I was so very disappointed that I handed all that cash over for a very basic clean, I could have done it better on my own for three hours. She said they would come back to finish the job they didn't, I said in that case I would finish it and wanted a refund of at least £50. She did finally send me £20 (not nearly enough) but no invoice, I have asked for in invoice 6 times to no avail. My brother had Alzheimer's and Parkinson and this deep clean was a present from the family. Avoid this firm like the plague.Quote should be given in writing, I learned the hard way, whoever you get, get a written quote and inspect the job before you hand over your money.

Excellent service and communication! I highly recommend Iain at Dolly Char - he answered my call…read moreright away and found me the perfect cleaner within a week and now I'm finally enjoying the freedom from my tedious cleaning tasks every week. You're guaranteed to find a friendly, reliable cleaner at a great rate with Iain of Dolly Char. Call them today! ***** 5 Star rating!