Best experience getting a home loan EVER! Rosalind, Brandy and Nicole- you are quite wonderful ladies! Genuine and honest! I was walked through every detail of my loan- Thank you for all the patience and your time! I will recommend everyone to you! I'm so happy with my home! Much love! read more

Debbie and her team are awesome! I was referred to them by a friend while I was in Reno when I was looking for a home in Henderson in 2017. This is the second time (first for my purchase in 2017 and now for my these awesome low refi rates!! Both instances the transactions were perfect and I didn't have any hiccups in the process. This specific time, the ladies I worked with (Rosalind Zellmer, Jen Hawker) were very respectful, responsive and explained everything in detail. Both interactions with Debbie's team, I didn't have to wait days for a response which is greatly appreciated. Such a painless, stress-free process and I even closed EARLY!! Best part about using Guild besides the amazing service?? You don't have to worry about your loan being sold! I highly recommend Debbie and her team! I will definitely use them again given the opportunity. read more

My husband and I met with Rosalind from Guild Mortgage when looking to get a loan to purchase our first home. We came in at 22 years old with no experience and absolutely no knowledge on the home buying process. Rosalind was very sweet and pleasant however, I will never use Guild Mortgage for any future home buying needs and Im thankful I didnt end up going with them this time either. When we first approached them, they were concerned about our work history.. We had both recently changed careers (one year in) and they were requiring us to have 2 straight working years in the same position. I was a little taken back because all of the other lenders we spoke with didn't require a 2 year length.. I told this to Rosalind, to which she came back with an argumentive response that "all lenders require the same thing, shes sure of it" ...hmmm so anyways, she had us write special letters to underwriting explaining our employment situation and we were finally pre-approved. We were originally approved for $250,000 with a 3.5% rate. Then we were sent on our way to find a home, still very confused and lacking guidance. We figured things out, got a realtor and then fell in LOVE with a home that was listed at $309,900. I brought this information back to Guild Mortgage and asked her to re run the numbers and give me an idea of the monthly costs on this home. She then explained that the mortgage rates went up since the last time we spoke and the rate was now 4.2%!! This put everything around $2,000 monthly when we were originally quoted about $1,600 with the first rate! Mind you we literally found a home within a week so the mortgage rates had jumped that high in less than 10 days?.. I was so upset. I told my realtor what had happened and she recommended Mike Richardson from Bay Equity Home Loans. Im SO THANKFUL we found Mike! He reassured me that not all lenders require 2 years of employment history (told you so) and had us preapproved for the entire $309,900 within a day. Now here's the best part... he preapproved us for a 3.2% rate, which is way less than BOTH of Guild Mortgages rates. Not only that but he kindly locked in the rate for us (for free) up until our estimated close date. Wonder why Guild Mortgage never even MENTIONED locking rates? Fishy. Mike took the time to explain everything he possibly could and was very patient and kind our entire time working with him. I learned more from Mike within 10 minutes, than I did from Rosalind the entire 2 weeks I worked with her. It is now 2 weeks since we've closed on our new home and we still haven't even HEARD from Guild Mortgage, not since our original approval months ago. Not one email to check up on us, see how house hunting is going or offering further help in any way. If you want a supportive, caring, trustworthy lender who will beat anyone's rates as well as give you a lenders credit or anything else they can possibly do to land you in the home of your dreams, I suggest you look up Bay Equity Home Loans. Im soooo very happy in my new home! read more

Guild Mortgage - New home! - Mortgage Lenders Near Me - Minden, Nevada

After finding the perfect vacation home, we needed to get mortgage pre-approval before submitting an offer. Debbie Maggert at Guild Mortgage came highly regarded by our realtor. Many of her clients had a positive and successful experience financing their homes with Debbie. After completing and submitting the loan application through their online platform, we were provided with a Pre-Approval letter to make an offer to the seller. Debbie Maggert, Brandy Leo, Jennifer Grant and the entire Maggert Marshall Team provided smooth and efficient support throughout the loan process. The timely communications and friendly service was very important to me because it was an indicator of great customer obsession. The loan processing, underwriting, and closing were seamless and without anxiety. For my convenience, Guild Mortgage sent a Notary to my home to sign final closing documents. We reside in a different state than the home we were purchasing. My wife and I are working from home due to the COVID-19 pandemic and safety takes high priority. The entire loan process was completed using a combination of secure digital platforms and short phone conversations ending with a face-masked notary at our home to sign closing documents. We had an exceptional experience and are delighted with the Maggert Marshall Team at Guild Mortgage. read more

Guild was great! Closed on time with no issues and they were very responsive and clear on what they needed. Would 100% use guild again or recommend them to others. read more

Brandy and her team were awesome during our mortgage process. The process was seamless. It was easy to upload documents and also use Docusign. Guild provided weekly updates and was very good at answering all my questions. I highly recommend the Brandy Marshall Team at Guild Mortgage, Minden NV. read more

I purchased a house in June and guild mortgage was very helpful in working around my busy schedule to get all the paperwork completed and signed read more

Jessica Jensen and the GUILD team have been helping me buy houses for 10 years. They also helped members of my family buy and sell homes. Jessica just finished working on my purchase of my third home and, I have to say, in every transaction and in every instance, the GUILD team is professional, responsive, good at communicating, and timely; they have also looked out for me on numerous occasions when the real estate agent/s were less informed, they helped us save money, and they are good for Military families (I used a USDA loan once and also did VA Loans through GUILD). This is an excellent company and local shop. I will always be so appreciative of their hard work, "Thank you" will never say enough! A+ read more

Debbie Maggert from the Guild team helped me on several occasions answering questions and educating me on purchasing a Manufactured home and land on the Nevada side. The type of loan we were trying to get didn't fall within their guidelines for loans, yet she still would follow up with me on questions I had and point me in the right direction via email and phone. She's super responsive and helpful. How many professionals do that these days if they know there's little to no benefit to them? Very few in my experience. She's such a professional. read more

This is our 3rd occasion to seek out "The Debbie Maggert Team" at Guild Mortgage in Zephyr Cove / Minden, NV. We are in the Las Vegas Metro Area now, but we are still going back to Debbie and team with our home financing needs, because we have always received exceptional service from them. Every person on that team is a genuine pleasure to deal with (Rosalind Zellmer, Brandy Leo, Jennifer Grant, Brandy Marshall and of course Debbie Maggert)! read more

I was told if I went with guild a local lending company it would be a lot better for closing the deal. From the appraisal process and everything else would go a lot smoother! I WOULD NEVER USE THEM AGAIN! They are the worst company ever! Terrible communication and customer service! They have a so called team so you speak to the person in charge Debbie Humphrey and then you get sent off to her incompetent team in particular heather porter and can never get ahold of the person in charge again! It was extremely stressful and the deal almost didn't close on many occasions! Which is funny because every time I tried to call they were in a business meeting! At the very end the underwriter was worried about a $26 balance on my B of A card! Completely redicolus and I should have gone with USAA where I always get amazing service and returned phone calls and feel valued as a customer and not feeling like a inconvenience! Save yourself the headache and go with someone else who knows what they are doing! They don't even deserve a star but the deal did close so that all they get! I still haven't got a phone call saying thank you for you business and the deal went through it came from the amazing escrow lady Dena Reed at First Centinnel and the realtor Mike Yagi letting me know that I had nothing more to worry about and congratulating me which will get a awesome review for a job well done! Lesson learned! read more