Sean is absolutely brilliant ! He made every single step of the way very easy and clear…read more He walked me through the whole process with an easy to do list. It was my first mortgage and I can't think of anyone who would have done a better job. I wholeheartedly recommend working with him, he will never disappoint. Thank you so much Sean, you are THE best.

My agent was Sean Collett!! He was AMAZING!! He made a way out of no way!!! My "big bank" was…read moregiving me the run around and what took them 30 days took shawn like 3!! If I ever have to purchase again, Sean will be on speed dial!!

Was at the Augusta location a few days ago to get cash, I could have used the ATM, but I'm paying…read morefor service. 4 persons ahead of me with 3 active tellers, and after two are serviced one of the tellers just starts shutting down, oh look, it's almost 4Pm! That's ridiculous with members in line waiting to conduct business. We're not customers, we're members, if I wanted bad service I'd go to a local bank, that I don't like using. I'm going to remember this around voting time.

BL - we need another Augusta location!! Got to this NFCU Mon at 11 to withdraw a large amount (more…read morethan ATM limit) and there were 2 tellers, 11 people in waiting area, 10 people in line & All ATMs had short lines too. Left at 1145 n there were 20 people in line, 3 sitting n ATMs still busy. I like what NFCU offers but there should be no doubt we need another location!!!!!!!

Janes Gay was very helpful and always in communication with us every step of the way. Handing…read moreeverything online was super convenient.

Top notch. Ms. Norris-Li has a high level of knowledge, skill and understands clear communication…read more I also found that she works very hard for her customers for which I was grateful. I was always confident and secure in the knowledge I was getting the very best. Big recommend! Thank you!

After contacting one of their loan officers to request simple refi rates, Holley Lott would never…read morereturn my calls or emails (my FICA score is 785). I was finally able to get Chris Halladay to return my calls and then he sent my entire loan application to me in plain text to my google email address. That means my SSN, bank account info, and other personal info was sent to me in an unsecured, unencrypted, openly readable email. When I questioned them about this illegal practice of not securing personal data, they didn't know what I was talking about. I had to define PII to them and my rights to privacy. I'm sure I wasn't the first person they did this to! Navy federal credit union was proud to take my business and refused to send me any of my info unsecured.

From the owner: First Bank Mortgage offers Augusta, GA Mortgage programs to fit your budget. For practical and…read moreknowledgeable advice and options, give us a call.