Moving here was the best decision. The staff are attentive and the building is well maintained…read more Fred & Claudine

Very caring folks at Columbia Forest Long Term Care. They do their very best in keeping their…read morepeople in good hands. Appreciate interaction of care requests and work with each individual on a one on one basis. Thank you for a job well done!

Not sure of this the " first" review but my father is new to CF on the past year. He likes it…read moreok...food is ok ( a bit bland but ok). Building is kept clean and doesn't smell like poopy pants like some nursing homes. Few activities planned a week and a few trips to the mall time to time by bus. Not enough entertainment like music or bands. This age group thrives with music so they need to get more musical acts. In the winter not much to do unless you like exercising with a balloon or play cards with a volunteer. Only 2 psw's at night for 30 ppl so they are run of their feet dad says. Dad has a psw hired privately to help him with extra stuff (going out for a walk, play games, etc) this psw has helped him a lot and a good idea as CF psw's have a lot to do for everyone. One problem - an RN who is nasty and moody. She rotates floor to floor but dad cringes when she is on his floor. She gets snappy with residents and cross with staff Infront of residents. Never smiles or says hello. Dad isn't sure why she hasn't been fired? NO ONE likes this woman- no one. Nancy is her name. Short and stalky with brownish curly hair. If your moving your loved one here, stay clear of Nancy. I'm sure if you ask the manager, he/she will know who you mean. My wife and I plan to speak to management if dad has anymore complaints about her. He doesn't like to rock the boat and my wife and I don't want him to feel the backlash if she gets reprimanded. Scary yea- but if he likes everything else there, he can stay for now. Growing old is so scary and all we want is for our aging parents to be comfy and happy like they were living in their homes. "Treat your residents like they are your grandparents" should be the motto. I liked Winston park but dad wanted to be close to his girlfriend. Good luck all and please don't let Nancy be the reason why you didn't choose CF.

Under new ownership, their focus has clearly shifted to $$$ not people and care. Poor communication…read morewith clients, very expensive and a very disappointing experience.

Amazing people, amazing therapists, amazing food, amazing staff. Everything about this place is…read moregreat. If you or a loved one is struggling I recommend this place. Lots of one on one time and just a great community. If I could give this place more than 5 stars I would.

Don't recommend. As a consumer of mental health services, my family hired them to help me during my…read moretrying time of healing, due to the fact that there are no hospital beds available. They sent an inexperienced caregiver who was inept, rude, and texted as much as she could. When I complained to Shane, her behavior got worse this time she started locking herself in the bathroom ostensibly to clean but it was basically to text more. My family paid for a service that has irrevocably damaged our family unit because I feel so upset with them for not being heard about how awful the caregiver was.

This is an Outstanding company! The word "Comfort" says it all. The Coordinator Client Care is…read moreDahlia Joseph BScN She has an associate named Shane that will screen the calls, but once you are forwarded to Dahlia, she is the 'GEM." Prior to finding this 5 star company, we were suddenly 'dropped' without notice' i.e. home palliative services. You can only imagine how devastated we were. I like yourselves reading this felt outraged. What do you do? Easy.... stay calm and find a FIVE star Company that will take on a palliative patient. We were most fortunate that Dahlia through Shane doing his diligent screening, passed on our file to Dahlia. Within hours, we had services up and running once again. What a life safer! And don't kid yourself, Dahlia is a Registered RN. So you have medical advice 24/7; along with the VON; PSW; Palliative team chances are you most likely are linked with some other service. When this occurs Dahlia is always in the background guiding you and her PSW's. Most professional. If Dahlia is unable to get a shift covered, she even came out and covered it herself. I can't say enough about this company... only that Comfort Keepers is most Comforting Company right to the very end when my significant other passed away. Should you need to contact this company their number is: 905-689-2273 Comfort Keepers is located in both Kitchener ON and Hamilton ON Thanks again Dahlia for taking such excellent care of my dear Fred, and sending such caring PSW's especially Carolina :-) Patricia

My Mom lives in Riverside Glen's assisted living facility. The staff is famously with their care…read morefor the residents! From the site manager, office staff and all other staff members earn my highest praise!! There's a special place in heaven for these folks!!