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    Guarantee Restoration Services

    5.0 (1 review)
    Open • Open 24 hours

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    Services - Guarantee Restoration Services

    Biohazard cleanup

    Damage restoration

    Environmental abatement

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    30 days ago

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    Christina M.

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    Paul Davis Restoration of Acadiana

    Paul Davis Restoration of Acadiana

    (2 reviews)

    If there were negative stars for ratings, I'd be selecting those. It's hard to imagine a more…read moreincompetent bunch of folks than these. With the sole exception of their PM named Colby, there is no one at this organization that understands quality or customer service. Quite literally, everything they touched in our house they screwed up. A simple reconstruction of a bathroom and hardwood floors that was supposed to take 4 weeks, has now gone on for well over 4 months, and it is still not finished. The job was supposed to be finished by the end of August, then by Halloween, then by Thanksgiving, then before Christmas...and now we just got word that it probably won't be finished before the end of January, because their cabinet guy can't get to a couple of doors he screwed up until then. The hardwood floor they were supposed to replace was originally done by a true craftsman that was proud of his work. It has now been replaced by a floor that sounds hollow in spots and has boards that were cut unevenly, crooked, and every other possible mishap you could imagine. The bathroom cabinets formerly of high quality are now C grade cabinets. The vanities are still not in, because the cabinet guy didn't build the doors correctly, so they wouldn't open (go figure). The marble counter tops have been rebuilt 3 times to accommodate under-mount sinks, and after the third miss, we just told them to put top-mount sinks on just to get the bathroom working again (3 months without a working bathroom shared by 4 kids is way too long). The painter put latex paint on top of oil based paint, which (as most know) resulted in almost immediate pealing of the paint. He also got paint all over the carpet and virtually every outlet and switch, not to mention the drip spots on the wall and the lousy drywall and floating job that created bumps and lumps all down the hall. We eventually had to fire their painter and hire our own. Now, we will have to fire their cabinet maker and hire our own. In fact, we will probably have to fire the whole crew, lawyer up, and bring in an entirely new team to finish the job. So, if you're looking to have quality work done and expect it done in a timely manner, run from these guys. It's a wonder they're still in business. If you have suggestions for someone who does quality work in this area, let me know. I'm just stunned at how bad these guys are.

    The communication was absolutely terrible. There was set back after set back when it came to…read morefinishing in a reasonable amount of time. The actual result turned out well, but I do NOT recommend using this organization. We only used them, because the insurance agency suggested to do so.

    Guarantee Restoration Services - damagerestoration - Updated October 2026

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