Worst manager ever. Harassing and abusing to our questions…read more The driver was a gentleman which was our only saving grace. Find a company who respects their customers - because it wasn't this guy.

This company is predatory and dishonest. I recently submitted an inquiry and was quoted $1495 for a…read moreparty bus. I decided to move forward with the booking, and was asked to resubmit the information I had already provided for some reason in a Reservation form (why did they not just have me use the reservation form from the beginning? Your guess is as good as mine). Once I received the booking confirmation, the total was over $500 more than I was quoted for. There was a travel fee, service fee, and credit card processing fee that was not disclosed to me prior to booking. Astonished, I called the company and the coordinator named Tony proceeded to blame ME for the price discrepancy, telling me that while I provided the pickup location name, I did not write the *city* of the pickup location in my initial inquiry. It turns out that the distance from DC warranted an additional $300 that I was not made aware of. Sir, if you are too lazy to google the pickup location and needed me to provide the city information in order to provide me an accurate quote, it is your job and responsibility to ask me for that information prior to sending the quote. I can't read minds, and I'm not here for the gaslighting. Additionally, every vendor quote I have been given thus far included ALL fees, including service/credit card processing fees, so that I as a customer can make an informed decision. Concealing these fees until after the booking is confirmed (even if they are hidden somewhere in the website's fine print) feels extremely dishonest and slimy. In summary, I do not recommend this company. They are unprofessional, dishonest, and extremely sketchy. Please be aware that the price you are quoted for is likely not even close to what you will actually need to pay for their service, and you won't find out the actual total until they have your credit card information.

Always on time picks up in a nice Lincoln town car. I've used him 4 times and he gets the job done…read moreand very reasonably priced compared to other limo services.

From the owner: When you want that extra level of comfort while traveling, our Lorton, VA Limos are the perfect…read moresolution. At On Time Taxi & Limo Service, we are here to provide you with impeccable service.

My wife and I booked services with Z A Enterprise to take us and pick us up from Dulles Airport…read morefrom Springfield, VA. Z A Enterprise provided us with one of the best Driving services and experiences I have ever had in Washington D.C. They were prompt, provided excellent communications and has the best prices in the area. I highly recommend Z A Enterprise. They are a really a great group of people to work with.

Zain was absolutely excellent! We will definitely use his car service again. Zain was on-time,…read moreprofessional and a very safe driver, especially with the recent snow on so many roads.

Ok I decided to have a road trip on a train. Rather than driving from NYC to FLL I had the Amtrak…read moretake my car. Generally, it was nice. We received a bed that was more spacious than first class on an airline. A decent dinner with their famous iron steak was included as well as wine. Soon you wake up and realize you are in Orlando without the stress. Not a bad deal.

This was my first time I took the Autotrain and I was intrigued because im use to long drives. We…read moredrove from NYC to Lorton, Va to take the train with our car to Sanford, FL. All with your car tucked in the train with you. We were running late and was the last car to be loaded :-| I definitely would not recommend. We got inside and walked past the empty waiting area to our train car. We did get the coach which only has recline seats. It was cool because my back was hurting :-( Next time for sure I'll do an upgraded version. The dining cart wasn't too far and that was good because I'm a snacker. The prices weren't too bad as I went twice for snacks lol. We arrived at a good time and it didn't take too long o get our car. I'll definitely try it again, just an upgraded ticket :-)

Zero stars. This was the first and last time I use Premier Sedan. I booked this company for my…read moreboss and her family of 7 for a 5:30am pick-up to Dulles airport for an international flight. From the beginning, the driver was late which put the family in panic mode. They had lots of luggage that needed to be loaded and the driver showed up 8 minutes late, which caused unneeded stress. Calls to customer service to check on the car were immediately put on hold and then disconnected. Rather than putting the family at ease, the dispatcher was rude, sarcastic, and dismissive and ruined the ride for the family. I later spoke with the manager & owner, thinking they would make it right, but instead, they made excuses and dismissed the complaints & concerns as "things that happen". The fact that this company puts themselves first before their customers and makes excuses for their own actions, speaks volumes about their lack of customer service & satisfaction. I do not recommend this company ever!

don't use them. we had signed up for their services back in January 2023 for our vacation in July…read more2023. when the day came to pick us up, they never came and never called us about the driver not coming to pick us up. the person we talked to at the office was very dismissive and told us that we had to figure it out . we have used this company for years and never had a problem like this before. we were on a time crunch and used uber to get us to the airport. not a good look for a business, we will never use them again.