I bought a piano yesterday and had an exceptional experience! One of the experts, Ben, was very…read moreknowledgeable and helped walk me through my options. He also gave me discounts to keep me within my personal budget which I greatly appreciated. All the workers were in good spirits and super friendly. If anyone mentions they want to buy a piano I'm sending them to Lane Music!

Lane Music was so great to work with! We rented a saxophone for 2 days to film a fun video of one…read moreof our executives playing the sax. Not only was pick up and drop off easy, the team at Lane Music was very accommodating and made the rental process stress-free. Our executive said the saxophone was in excellent condition and a joy to play. Thank you!

Paul was outstanding in every facet of my recent Fender Authorized Warranty claim. I had a Tele…read morethat I'd gotten which had a neck that was completely out whack to where the strings wouldn't line-up properly across the board (high-E falling off the board). Most of the time this is fixable with a quick adjustment but on this body there had been 6-8 holes drilled and it just wasn't happening. Paul went through the trouble of dealing with Fender's warranty claim service for me and went to bat for me like no other when it came to ensuring I got taken care of. Not only did he work hard on the end with Fender, and getting them to get me an instrument that was comparable to replace mine (which was no longer offered), but he also kept me cool and positive the entire time, ensuring me that this is the way to a happy ending, as he continued to talk to Fender on my behalf. I can't recommend Paul enough not only for his stellar customer service, his dedication to his craft and customers, but also for the work he does on setups and electronics -- I was able to see some of the instruments he worked on first-hand and his work is impeccable. Scheduling and drop-off was easy through his site and he always got right back to me; there was no lag or delay on his end. The most important thing was, he got me one of my favorite guitars to date and I can't thank him enough for all his hard work and the amazing outcome. Thank you so very much Paul!

Paul recently replaced the frets on my Jackson Adrian Smith Strat. It now plays better than ever…read more His luthier skills are exceptional. I play in a working cover band, and my guitars get a lot of use. Paul has done a fantastic job over the past decade of keeping the fret wear and intonation on my other guitars in check and making sure they are reliable. He offers excellent advice. As a result of following his guidance, the tuning of all my guitars stays very stable during gigs. He has also done maintenance on the guitars and basses for other members in our band. Combined among all of our band members, we have tens of thousands of dollars invested in our guitars, and we trust Paul's expertise entirely to maintain them. Paul has been straightforward to work with over the years, and his customer service is first class. It isn't easy to find someone you can count on these days, and Paul is one of those rare individuals you can count on. Thanks, Paul, for doing such great work!

Did an active EMG pickup conversion on an Epiphone for my son. Routing, wiring, fit were all…read moreexceptional. "Rusty" is now a top rack choice for the boy. Dude knows what he's doing. And I'm in Tennessee, not CA.

Lotta five stars here for a reason! Roger is the kinda guy you really want to do business with and…read moreI wish I'd been coming to him sooner. He has an infectious passion for his craft, the knowledge/experience to back it up, and the humility to do it all with grace. Total breath of fresh air! Not to mention, his shop is super cool, so welcoming, and the location is really convenient. Great hang! Thanks again, Roger, for pulling me out of a tight spot before I hit the road. Great work!

A great experience. Bill was amazing to deal with, and had a wealth of information about the Maton…read moreguitars I was interested in. It was well worth the drive from Michigan.

Very knowledgeable, great selection and very helpful and professional…read more Excellent ownership and staff.

My wife took in an old, valuable Gibson guitar that needed some work. They were very knowledgeable…read moreand fair with their pricing and did a great job Would definitely use them again.

What a great store this is! I took my old Gibson guitar in for some work and they were…read moreprofessional, very knowledgeable and their pricing is beyond fair! What an asset they are to the Musical customers in our community. We will definitely use them again!

I can't believe how great their service is! Fast, friendly, and truly caring. My son's clarinet had…read morea minor issue and they didn't even charge us. You can definitely trust this store. Highly recommend!

Walked in with an instrument my parents bought me back in the 1980's. He offered me a fair price…read moreright off the bat with no haggling.

I've been all around to all the "greats" of Nashville in regards to luthiers and this man is top…read moretier, and is an amazing flat picker as well! I have taken multiple guitars to him and one he even completed on Christmas Eve for me! No one would do that, but Richard sure did and showed what an amazing person he truly is. I brought my breedlove into him that had I had giraffe bone nut and saddle installed on by another luthier and he compensated my saddle for me and is actually the guy who invented the compensated saddle for takamine when he worked for them all those years. He's a Martin player and worked for both martin and takamine for many years and their chief setup technician and more and is certified by both for full-on bare bones builds and is a master at his craft. He works from home and is who I recommend to everyone now. Prices are reasonably priced and quality is top tier. Thanks for all the work you do Richard, Justin True

I've used Richard several times over the years and he has been great. Fast, quality and reasonable…read morecost and would always give him a 5 star rating. However, I dropped an expensive Cordoba Classical guitar to fix a crack and file some frets, that's was a few months ago or more. Now I'm unable to reach him by phone, text, Facebook or going by his house. So... no word on my guitar. On the internet it says his repair shop is closed permanently. Now what...

The owners just let us play the pianos as much as we wanted!! The pianos sounded fantastic and were…read morewell priced, even the electric piano was very authentic. Awesome experience and can't wait to go back. I recommend this store for anyone who likes music and instruments of any kind!!

Have it all on the outer loop of Franklin's circle…read more Enjoyed playing the UBass, always wanted to try but never had Friendly staff at the ready to help, reassuring "you're welcome to try anything!" Nice!!