We have furnished three new homes with Wilson Lighting fixtures, furniture and accessories over the…read morelast 15 years. The Wilson staff is a pleasure to work with. Our consultant Lashell is professional and very knowledgeable. Recently we had a large staircase fixture with three shades to be replaced. Caton was very patient throughout the long process. The shades to be replaced were high and problematic to reach in the staircase. Senior Technician, Joe with Lance and Parker assisting, did a flawless and clean job during the replacement process. I highly recommend Wilson Lighting for your lighting, furniture and accessory needs. Thank You Bobby !

I was forced to use this company by my builder when my house was built, and the experience has been…read moreextremely disappointing. I purchased several light fixtures from them, only to later find the exact same lights at Home Depot for one-third of the price. On top of that, about ten of the fixtures were missing a small bolt/nut that holds the shade in place. This makes changing a bulb extremely difficult. Only one fixture included the correct part, which is how I even realized the rest were missing. I searched every hardware store in town for this tiny 15-cent nut--no one carries it. When I contacted Wilson, they told me to reach out to Maxim, the manufacturer. Maxim then told me to contact Wilson because they were responsible for making it right. In the end, I was told I'd have to pay $10 per light fixture for each tiny nut--something that should cost pennies and should have been included in the first place. This is unacceptable customer service. After paying hundreds of dollars for fixtures, the least they could do is provide the missing parts. You would think a lighting store would carry basic hardware for the products they sell. Instead, for what they want to charge me for a few tiny nuts, I could buy several brand-new lights. Absolutely ridiculous. Would not recommend this place at all

Preface: I've always loved coming here, to browse. Bought a beautiful entryway light about 2016 or…read more'17. (Jim is awesome and knows so much about the industry). Barbie worked at the front desk and was helpful and kind. Have LED candelabra bulbs for my light. One bulb went out about 2-3 years later. At the time I purchased, Barbie had told me these lightbulbs were long lasting. I think 7 or 10 years, if memory serves me correctly. I took burned out bulb to the store and Barbie replaced it. Well, a second one burned out at the beginning of this year (2023). I tried to go up once (it's near my home) and found out store was closed. So, planned to return soon but life/ health issues prevented. 7/27/23: got there today, no Barbie. I explained to a woman at the desk re purchase and needed bulb. And I handed said woman the bulb. She was condescending. First words were: "Well, they (bulbs) don't last forever"! I said that I knew this and what Barbie had said about life of bulb. The woman then said, again in her same tone: "Well , Barbie was wrong". I was a bit perturbed and said to give me the bulb, that I'd go elsewhere to buy one. She mildly protested and said 'no, wait' but at this point, I did not want to do business with her.

Always a joy to work with. Jim is very knowledgeable about the construction business and his…read moreproduct.