Everything. The doctor,nurses and staff. All were wonderful. They helped me relax before cateract…read moresurgery, which was a success.

Been a patient of Paul Philips for over 40 years. I now see a colleague of his for some specialized…read moretreatment about 5-6 times a year and I have nothing but praise. The staff is caring and prompt though the doctor many times runs a bit behind. I don't mind waiting because I would not want anyone else doing what my eyes need.

The receptionists (3 of them) were rude and nasty. They do not bother to run insurance beforehand…read moreand then do not know what they're doing. Their quoted prices without insurance were literally ridiculous and don't even ask about contacts and glasses. Small fortune. If you want to get ripped off and not be treated well, go here. If not, go anywhere else. The office building they are located in is empty and creepy too. I didn't feel safe as a woman alone.

Their doctors are great but their office staff is horrendous. Messed up contact orders, not very…read morenice on the phone if you actually get them to pick up the phone and take forever to do paperwork. If it weren't for the doctors I would leave this practice because of the office staff.

I've been going to this doctor since I was a little kid. Dr. Peng is great - if you can get an…read moreappointment with him. He's so booked out you can barely get your physical done on time. I usually wind up going to some other random nurse or doctor whenever I need to go. It feels like they have a high turn over and I've never seen the same nurse or doctor twice and I used to get sick a lot as a kid. I asked them to write down that I go by Mason ten years ago and they still never use my name. This place used to be great, but it sucks now. It's only getting three stars because of Dr. Peng, he's a super nice guy.

I have been using these provider for last 15 years. The doctors are great, but the billing…read moredepartment is a nightmare. I have dealt with two billing issues in the past year. The first one took way too much effort to get resolved, and now the second is being completely mishandled -- all I am getting are excuses and zero accountability. It's unacceptable. Be aware and make sure you are correctly billed. Be aware!!! Deciding to switch provider.