Three years later and I still only have positive experiences. My guinea pigs and dog have received…read moreexcellent care. My dog has severe anxiety and Dr. Jahn was excellent and took great care of him.

One of my pets had a small lump. I had it checked out several times over a number of yrs. They used…read morea needle to extract a sample and each time it was checked out it was benign (thank God), but after each time it was checked out my pet got a bad infection in the small lump from the needle. I'm not sure if they are using new needles or if they just cleaning old ones with alcohol and hoping for the best. I have heard of places doing that before. My pet did make full recoveries and she is okay. Between this and all the other bad reviews I read I am not taking her there anymore.

I am so surprised to read any doubtful reviews on Chews Vet. We have always taken all our pets…read morehere. Recently we took our new dog and then a follow up visit with the new dog and our other dog. The were soo kind and attentive and were GReAT with our pets. The Dr was so sweet. She was soo thorough in answering all questions and also gave many suggestions and explained everything thoroughly! We were so grateful to have such wonderful experiences.

Took our dog for her appointment. for COVID-19 safety, have to wait in the parking lot. Despite…read moreboth calling and texting of our arrival. After an hour, spoke with person coming out for another animal, and was told we "got lost in the system." Then told we cannot be accommodated today as we were no-shows. Very unprofessional

We took our pup moxie for a checkup. Moxie is a handful as she is always scared. The vet and the…read morestaff went out of their way to make her visit as easy as possible for moxie and us. The entire staff was extraordinary. Be fore we chose a new vet I was prepared to interview several facilities. They were the second and final call. Just from the phone call I knew we found the right vet! I strongly recommend this facility. Mike Krisch

The Doctors and staff go over and above the call of duty always . Did you think house calls were…read moreonly made by House Paws, , ? Think again !! Dr. Maier and Dr. Renaud came out to my home a few times when I couldn't make it into the office . Very accommodating to me and warm and caring to my animals . I highly recommend this practice for all of your baby's veterinary needs .

i've just had one of the worst experiences a pet owner could have with this practice…read more I feel as though my beloved golden retriever was misdiagnosed, and the staff was very uncaring. I was overcharged for the emergency visit and the receptionist basically hung up on me. This is not the same practice that they used to have at one time I dependent on Dr. Polo for all my pets needs. How the step could be so uncaring and mean, after losing my beloved golden retriever, I'll never know. But one thing is for certain, I will never recommend this practice again.

0 Stars this vet only cares about lining his pockets and not your animal instead of prescribing…read moremedication for my German Shepards ear infection for me to pick up he wants to make an appointment for something he's already seen so he can charge for the visit and tack on whatever else he can to the bill like the first time I seen him for an ear infection a month ago and ended up with a $400 bill for things that were not needed please don't take your animals here they won't get the attention they need and you'll end up with a huge bill and the problem not fixed worst vet I've ever been to and will not return roll the dice if you want but if you read this you've been warned if you care about your animal you wouldn't bring them here

This is out of business. Rode past there the other day. All signage is down and there were no cars…read morein the parking lot.

Dr. Gandler and all the ladies at Sterling are amazing. They're so incredibly…read morecompassionatecompassionate, kind and professional. Thank you so very much for all you do for the community, we are so grateful!!!

I put Sans carrier down to get ready for his appointment last week and he walked right in and…read morewaited patiently. The atmosphere and staff are so welcoming upon entering the front door. After checking in we were directed to the Feline floor. Shortly after DJ came over to greet us and directed us to an exam room. Sans examined the exam room. lol The doctor came in and examined Sans. He was so busy exploring and looking out the window that he declined a treat. DJ comforted Sans while receiving his shot in his rear leg. A few minutes later he was back to exploring and didn't want to leave. DJ assisted with getting Sans ready and we proceeded to check out. There was an issue with my card and my bank was not open yet. David, Mia, Lauren and Kelly were very kind and patient as I sat in the waiting room to resolve the matter. Companion Pet Hospital team extends care, patience and compassion which means so much when it comes to my fur baby. Thank you!

Long time client with multiple cats. Companion has always provided great care. Recommend!read more

My complaint comes a few years late. At the time I was so distraught that I couldn't even handle…read morespeaking about what happened. My dog had been diagnosed w epilepsy and possibility of a brain tumor. Unfortunately while being on drugs to control seizing she aspirated on fluid. My roommate drove us to this location while I was trying to provide CPR. She passed away in the car enroute. Panicked I walked in to get help to possibly revive her or just so I wouldn't have to carry my dead dog. When I got to the front desk they told me simply that there was nothing that would do and that in order to keep guests calm I was to go to their back entrance and a nurse would come and collect the body. When the nurse arrived at the vehicle she was a petite lady upon looking at my 70 pound dog she quickly says "oh she's to big for me I'll need you to carry her in". I bring my dog through the back door in to what appears to be a broom closet. The nurse then grabs a black trash bag and asks me to place my dog in the bag while she held it open. While I'm still holding my deceased dog in a black trash bag she begins clearly clutter from the top of what would be the freezer I would now be placing my dog in. She patted my shoulder and said "sorry you had to do this but you can't stay back here you can back around through the front to decide what do to do with her body". Truly this is most disgusting and traumatizing thing I have EVER had to endure. The lack of professionalism and sympathy deeply disturbs me and it's been 4 years. Below I'll attach a picture of the beautiful soul that I had to place in a trash bag. Who ever oversees this location needs a wake up call immediately and anyone that was working on May 23 2022; you should be ashamed of what you put me through.

I've taken my dog to this pet check a few times before and didn't have any issues but this time I…read moreleft feeling very unhappy. The tech took down the info of why I was there and then Dr. Mark came in and started right in with a list of what to say. He doesn't seem to care about what you have to say or ask any questions. I know my dog best, so why not listen and ask questions? While he was going down his list of possible reasons for my dogs problem, the tech took my dog to get his nails clipped... I said to her beforehand that I'm typically able to do it but the last couple times, I clipped a nail too short. Once she brought him back, I could already tell that the nail clipping job was choppy and rough looking, so I checked underneath to see if he bled because one nail was definitely far too short... there were clearly multiple nails that she clipped too short because there was clotting material on quite a few nails. Why didn't she mention this? I left there $200 later with no answers or rather, a bunch of possibilities, and a shampoo to try on my dog. I then noticed blood in the car and assumed that one of the nails she clipped too short opened back up but instead found out at home when I noticed blood on the couch that instead of it being a nail bleeding, that there was a gash right near the nail. She clearly had a hard time with him and I can only imagine how rough they might've been with him to put a gash in his foot. Why didn't she mention any of it to me? I think most people would agree that you want to know that your pet is in good hands. I'm very disappointed and will not be going back to this pet check. I'd recommend the deptford one but maybe Thrive would even be better.

Very peaceful. Very thankful. Very professional. Glad this service exists. It is as simple as that.read more

I was referred to Dr. Matthews when the veterinarian my local animal hospital recommended did not…read morehave availability over the weekend. She performed an at-home euthansia for my 18-year-old baby, Teddy. Although I felt nauseous leading up to the appointment, Dr. Matthews treated the procedure with gentleness, professionalism, and understanding. She did not rush me one bit as I said my slow goodbyes, and she made the situation as bearable as possible. I hope I never have to go through this again, but, if I do, I would call Dr. Matthews.

I rarely give 5 star ratings... We have come here a few times and we were very impressed... The…read morestaff and Vet's are great and treat you and your 4 legged child like you're family... The first time we came here was in November of 2022 with Katrina our Papillon... She was 15 years old and was having quite a few issues... They were very friendly and caring about her problems and unfortunately we had to put her down.... We weren't ready for this but we knew we had to go through with it... We brought one of our other dogs with us to help comfort Katrina and us...

Since we brought our cat to the RBVH on July 13th and they made us wait for over 6 hours so we…read moreended up leaving, our cat has been suffering with more symptoms. We have an appointment with his vet, I hope he makes it. This hospital could have helped him but they didn't. I told them, when I had brought him there that he was not eating or drinking and he's been very socially distant as well as some other details. They then made us wait for a total of 6 hours. I had to go to the front desk to ask when we were going to be seen and they sent us to the room we were at before and made us wait for at least 2 hours. I then had to leave the room to the front desk again to see what was going on and they then had a nurse come in and say we're next. Waited... waited and waited, before finally taking my suffering cat out of their hospital. Do NOT take your pet here. I can foresee a comment from one of the RBVH's staff saying some cold hearted excuse how they were super busy and for me to call their office or whatever.