1. Grizzly Diesel

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Helena, MT

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Grizzly Diesel

3.4 (5 reviews)
Closed • Closed

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3 years ago

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J and D Truck Repair

J and D Truck Repair

(5 reviews)

Our RV limped into Helena with 2 check engine lights as J & D was closing. Our month long…read morevacation/RV travel was into its 2d day when things went wrong. Several others dealers refused to even look at the RV due to their work load being too high. Jeremiah took the time to look at it, analyze the issue and stated working on it immediately. Unfortunately, as some repairs go, things did not go well due to multiple issues. Something was seriously wrong with the fuel system wiring and even with replacement sensors, the issues persisted. At one point we were considering abandoning the vacation and returning home by car but Jeremiah persisted until he discovered a major electrical connection deep into the bowels of the RV had been shook loose due to harsh road conditions and gotten wet. At the end of the 2d day Jeremiah called to tell us he had located the final issue and we could pick it up and continue. The bill was more than fair, and we continued over an additional 7,000 miles without incident. Great work and great employees. Thank you Jeremiah!!!

Our 38' motor home and car trailer had to be towed to their facility. The towing process was good…read more Upon arrival we were told our issue may possibly be looked at today or tomorrow, explaining that they are short staffed and very busy. Our approximate time of arrival was 12:30pm. At around 4pm I went into the office seeking an update and if they were able to get our coach looked at. Customer service totally is lacking. I was not given an answer or even an approximate time or something to let us know if we would be taken care of tomorrow morning. We are "camping" in a tight area and unable to move our slide rooms out even a little bit. We are staying in their parking lot with our generator running as it is very hot here and wild fire smoke is in the air. My husband suffers from COPD. I will update my review tomorrow if our situation improves.

Grizzly Diesel - truckrepair - Updated October 2026

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