My wife and I built our home almost 40 years ago.  In that time we have made additions, repairs,…read moreneeded numerous repainting projects, and other updates to the facilities.  In all those years, through all those encounters with service companies, we can honestly say we have never worked with a better company than RFM Siding.   We called three companies for estimates.  Renato and Fatima came to our home, spent plenty of time answering all our questions and followed up as promised with a detailed estimate.  They were the only company to spend so much time caring about our needs and concerns. We decided to go with Hardie board lap siding, and to our amazement, RFM Siding came in with the lowest estimate, as well as the most positive attitude.  They are a joy to work with.   In addition to the estimate, Fatima gave us an overview of how the work would be completed and the timetable for each part.  She also broke down the estimate into each area of work/labor.  We knew how much we were spending for materials and labor for each phase of the project.  Fatima is an excellent project manager, and always ready to answer questions or attend to any concerns you may have. She researched and found us exactly what we wanted and needed. Overall, we had our entire home resided from T1-11 to Hardee lap, soffits and fascia were rebuilt with Hardee as well, and the entire home (two story) was caulked and painted with Super Paint by Sherwin Williams, which has a very long life.  Fatima researched and found us exactly what we needed to meet our goals.  Renato is amazing.  You could say he has skills, but we say he has a gift.  This work comes so naturally to him and you can see it in his attitude, his knowledge and eye for what will look best, and even his perfect cuts!  One of the amazing details, the lap siding meets exactly the same at each corner (10 each). I've seen houses with mismatched corners, but Renato made each exactly as they should. We trusted his opinion and he never led us wrong.  Renato worked closely with his co-worker Cleugiannie (pronounced Clu-gee-ahn-nee). They are totally in sync, worked hard as a team and enabled us to see progress on our home daily. They looked for mistakes as they painted and took care of them immediately. The entire team had great respect for our home, our grandchildren...and even our dog.  The yard was left as they found it. No debris was left and nothing was damaged. We know if we called today, they would be here as soon as possible to handle our concerns.  To say we are happy with the results would be an understatement.  We have a new home.  We highly recommend RFM Siding for all of your siding, home improvement needs.  We are already planning a second small project with them at another location. So, would we hire them again? Yes!

when we decided to get new windows installed in our home we did not know who to call for the…read moreservice so we called the home depot. The home depot rep Bemjamin Coffey came and took preliminary measurements and scheduled our installation. Fatima at RFM called and stated that they would be doing our installation. RFM arrived at our home on time and Fatima introduced herself and her crew, Renato and Daniello. They were all friendly professional and cordial. They were all meticulous in setting up for the job, and Fatima explained every step of the process. As soon as they began working I could tell they were experts and I would go as far as to say that they are not only highly skilled but they are artists. They made what is normally a difficult job look easy, and I could tell they truly enjoyed there work. After the work was complete Fatima walked with me through my home and showed me how the windows worked and asked me if there was any touch up work needed, there was not , and they made the windows look as if they had been there all the time. We would absolutely recommend RFM for home improvement projects.

We had cabinets and countertops replaced in the kitchen and two bathrooms. The original installer…read morerushed to complete the install. As a result, the crown molding was installed upside down, doors were not aligned, trim was missing, some plumbing fixtures were not tightened, touch up paint did not match the cabinets, you could see light between the cabinet and the crown molding, and more. I have several emails back and forth between several email addresses starting in November, 2024. After MANY exchanges of emails, pictures of bad workmanship, phone calls with another representative, we finally had another person come out a couple of times. His first visit was to see what needed completed. The next visit he replaced the crown molding. But even with his work, you could look up the cabinet and see daylight between the cabinet and the crown molding. He told us he would be back. I have traded many messages over several months, and finally I was ignored. No responses to my text messages. This guy left an opened caulking gun on top of one of the cabinets. From a failed attempt to put black caulking between the crown molding and cabinet. The cabinets are gray. I understand Morgan Exteriors was trying to expand into Jacksonville, Fl. I understand the difficulties with getting installers, and/or subcontractors. But this experience was not good. After more emails from me in March 2026, I am now being ignored by Morgan as well. At this point, I don't want anyone from, or representing Morgan to return to our house. I can't trust that it would cause more harm than good. I'll have to find someone on my own to fix the issues at my expense. I cannot just let it go without other people knowing about our experience. This may be specific to Jacksonville, Florida. I cannot just walk away without saying something.

We had Hardie board and batten installed on three sides of the house, painted siding and trim, and…read moregutters installed. Our home is 1,300 sq ft and like I said, the work was for 3 sides only, not the front of the house. We were also told that craftsmen carpenters where doing the work. First they started to remove the trim from the front of the house. This was NOT to be touched. I wanted to keep that more rustic since it was weathered cedar. When I questioned this, we'll call him worker #1, he said only the trim, but they were going to do only the trim around the garage area which would not look uniform unless the two windows where done also. They did the two windows, but the worker told them I asked for the trim on the front of house, which I did NOT! When they removed the trim from the front, they also broke a piece of the cedar siding, and didn't bother telling anyone. I discovered this when I was inspecting the work. So that needed to be replaced and luckily we had some weathered boards from pieces that we were replacing from the front ourselves. If not, there would have been one piece that stood out like a sore thumb. They were going to wrap the house and proceed with adding the siding. I asked "what about the rotten parts that need to be replaced?" Worker #1 said is was fine. It was not, you could see where the bottom of some was rotten and could literally pull it off. I called the supervisor #1 and he came out and yes, there was 2 ft sections that needed to be replaced. So when they removed the siding they broke a water pipe, flooded my bathroom and they replaced the padding under the carpet. Took two days for the area to dry out, luckily we have a large industrial fan. Again craftsmen carpenters are doing this work. When they started to install the siding, I told worker #1 that the cable guy was coming out the next day to determine what cables are needed. They just proceeded and now there is this ugly trimmed out piece for nothing on the side of the house that faces the road. Did I mention all the workers that did this job are from Brazil and I don't think communication was clear. When the sales person came out originally (Heather V), I specifically asked her about the screened in back porch and how they would proceed with that. She told us that they would just removed the frame attached to the house and be able to slide the siding underneath it. Made sense to me, they only need about 1/8 inch. The "craftsmen carpenters" ended up covering up where the frame and screen spline go about 1/2 inch. So if and when we need to replace the screen we have to contact them to remove and reattach the trim. When I told supervisor #2 (Will) about this, he said "the sales person doesn't know how siding is done". Well then your salesperson should be telling the customer procedures she is not familiar with. Did I mention that these "craftsmen construction" workers caulked the bottom of one of the window screens?!?! So they take a utility knife to open it back up on one of the many return visits to "fix" what they either messed up, or didn't complete on the original visit. And to top this off, the trim is not the same size as the existing trim, which means our hurricane shutters don't fit our 10 window. FYI we live is SE Georgia, we have tropical storms and hurricanes every year. We had to take the Lexon panels and re-cut 3 sides each and drill out over 200 rivets and replace 200 rivets by hand. This took us approx 20 hrs to get this done and we had hurricane Milton coming our way. By the grace of God we had no damage. This entire job resulted in destroying my plants in the back yard either by trampling them or coating them in paint, several times having to come out and repaint, add more caulking, re-screen windows because they had paint on them, or the screening was done poorly because of the shoddy workmanship. I really didn't like the idea of them dumping the watered down paint in the back yard which is right next to the creek either. I was told that was standard practice to dump watered down paint in yards and gravel roads. Upon completion of the entire job, Supervisor #2 (Will) said that they would be sending us a gift card for $250, "have a nice dinner on us" he said, because of all the issues that happened on this job. Well you know that never happened. I would NOT recommend Morgan Exterior at all.

This company operates with a high degree of professionalism…read more Everything was handled in a timely and organized manner. I was treated exceptionally well as a customer. I will definitely recommend their services to my family and friends

Brad and Micha worked diligently through poor weather to complete our house siding project. The…read morefinal result was excellent. we are very pleased, their work exceeded our expectations. highly recommen!

Working with Bilka Design was nothing short of first class all the way from beginning to end. Their…read moreattention to detail was second-to-none and every wish of ours was carried out with precision and the finest attention to detail we could have ever hoped for. There is no doubt that we will be working with them in the future for all of our needs and we can not recommend them highly enough!

Had a fence put in a few years ago. They were extremely hard to get a hold of on multiple occasions…read morebut my main point to leave a review so many years later is they failed to file proper paperwork with our HOA like they said they would do. Now we are having issues selling our house that is suppose to close in two weeks. The price is not worth the hassle

Great products and workmanship..but they took 5 days to answer my request..please answer your…read moremessages in a timely manner..I had to hire someone else twice because they did not answer my phone message in a timely manner