Thank God! They literally saved our family dog, Lemon. Before here, I wasted time and money going…read moreto vets and urgent vet places that ultimately recommended this place after taking our money. It's expensive, for sure; that part hurt. It's tough to have your pet's life held ransom for the price of a used car. But, they saved his life in the end and I'm grateful!

Do not go here, I waited 3 hours with no service, my dog was bleeding AND STILL DIDNT DO ANYTHING…read more Terrible service

This is the most professional, kind, caring and knowledgeable veterinary clinic I have had the…read morepleasure to take my 2 dogs too in quite a while!!! The front office is friendly, efficient and caring. The doctors are top-notch!!! I will be a lifetime customer!!! I am so very grateful they are there for my pets and highly recommend them and their services to all pet owners!! The cost of the services are so very reasonable!!! LOVE, LOVE, LOVE these guys!

My experience with this veterinary hospital was mixed. While I appreciate the care my pet received,…read moreI had some concerns about the billing process and the nutritional recommendations that I think are worth sharing. My primary concern involved the recurring membership billing. After reviewing the overall costs, it appeared that paying for my pet's care as services were needed may have been less expensive than participating in the membership plan. Every pet owner's situation is different, but I believe the costs and potential benefits should be explained more clearly so clients can make an informed decision. I also had a difference of opinion regarding the dog food recommendations. I felt there was a strong preference for the brand sold by the hospital, while my dog has done well for years on a premium-quality food from another manufacturer. I would have appreciated a more open discussion recognizing that there are several quality nutritional options available depending on a pet's individual needs. The hospital's pricing also seemed to be on the higher side compared to other veterinary practices I have used, although that may simply be typical for the area. While I understand that costs vary from clinic to clinic, I personally felt that paying for services individually may have been a better value in my situation. After I shared my concerns, an office employee contacted me to discuss them. During the conversation, they apologized for the misunderstanding regarding the membership billing and offered to refund my final month's membership charge. I appreciated that the practice took the time to reach out, listen to my concerns, and make an effort to resolve the issue. Although we ultimately had different perspectives on the membership program and nutritional recommendations, I appreciate the effort that was made to address my concerns. My hope is that the hospital continues to improve communication about recurring billing and remains open to discussing a variety of appropriate nutritional options so pet owners can make informed decisions for their animals.

You know how you patronize your local vet because you have grown to care for the person that is…read morealso your vet? Well, that is our situation. Our long-time vet is a good person but, sometimes good people age-out or attitude-out of their profession and don't quite realize that they have "lost their touch" yet. This is the 2nd time we patronized local to be good to our community over a little voice saying... "head on down to Animal Medical Clinic of PTC. Sure its a little farther from home (Jonesboro) but, they handled the biz of getting your girl healthy last time..." In short: Fabiola has had a rough year of poor health after six very happy, active years of morning 5Ks and hikes all over Georgia! 2nd time Ivey has attended to the needs of Fabiola in the most professional and compassionate manner. 2nd doctor (Dr. Bryant) that has attended to the needs of Fabiola at Animal Medical Clinic of PTC with what seems to be a corporate culture of empathy, compassion and professionalism. 1st time realizing that I'll never need to go to several different vet clinics for a 2nd opinion because Animal Medical Clinic of PTC has several to choose from! Last time that I will cut the drive short when I know THE BEST care and services are just a few more miles/gallons down the road at Animal Medical Clinic of PTC. Last day that Fabiola has pain. We will miss our sweet girl. Certainly going to watch, "All Dogs Go to Heaven" tonight.

I was told by Dr. Crosslin that by giving my senior Yorkie Galliprant that the lipomas bump on his…read morelip will get smaller which was far from the truth it has definitely gotten bigger not to mention after waiting for a surgery after she returned back from vacation only to find out the surgery was not going to take place which she did explain why. But it would have been best for her to do tell me this B4 going on vacation and before getting me and my little guy hyped up about the surgery not to mentioned not for once has she even called to check on " Prince" to see if he's ok or how he is doing just wished I would've went with a much better hospital/ Veterinarian

The average lifespan for a feral cat is around six years. Feral Mama lived to the age of twelve…read moreyears and five months. The doctors there are in part responsible for that long life. I am truly grateful to Dr. David and the other doctors that provided her with treatment over the years. I took the picture of Feral Mama a few weeks before she passed. The doctors there are always pleasant and compassionate.

Rude staff and receptionist, I called to ask a question and was dismissed. I will never go back.read more

Highly recommended for my Boston Terriers were treated like family! Excellent service and care!read more

Can't recommend. Them highly enough!...everyone from the front desk, the techs and vets are top…read morenotch,...I have been seeing Dr Jessica, she is absolutely amazing and never pushed extra stuff on me, as my former vets have...I plan on always taking my pups her....awesome practice

Dr. Reichman and Emma were so compassionate last week when we had to make a very difficult decision…read morewith our beloved cat who was 17 yrs old. I can't Thank them enough . We have taken all our pets here for well over 25 years . We just started a new fur bab

I called to schedule my rescue dog for her rabies vac. I was told I must pay a $74 well visit fee…read more "to maintain the client relationship" before I can get my dog her updated rabies vac. The rabies vac is REQUIRED BY LAW! So, how is it that I'm being required to pay for additional services? All three of my dogs have gone here for years!!!! So disappointed! Looking for a new vet today!!!

Dr. Allen is exceptional! I have been taking my dogs to Crossroads since 2003. I moved about an…read morehour away and tried another Vet... I will not make that mistake again. Crossroads is very professional and they truly care about your pets! Highly recommend!!

Dr. Wilson is Amazing!…read more From the moment you walk through the door the staff is warm & friendly. Everyone seems happy and excited when you bring your pet in!

Great professional Vet! Saw all three of my cats. Made it much easier than bringing them all to the…read morevet.

Dr. Mary was great. She seemed very knowledgeable and came very prepared. Although there wasn't…read moremuch she could do for our dog at this stage, she provided us with all the knowledge we need going forward. She has a great doctors bedside manner. Highly recommended.