I have tried many times to reach Jerry Becker regarding my issues with James, one of his employees…read more(and his family member) in Swartz Creek. I was trying to have my file moved to a more convenient office for me and to avoid any further conflict with James, only to be harassed a week later for filing a complaint against him. Jerry has yet to call me back and my file has yet to be transferred. The customer service, specifically by James, is terrible. He was condescending, verbally abusive and rude on the phone to us multiple times. We have been with this company for about 10 years and it was always great until having to work with James from the Swartz Creek office. He has no respect for his customers or good customer service. They treat their employees and customers horribly. I would not recommend using this business for your insurance needs, you can get just as good value at another insurance company.

We have been customers in the Capac branch for 15+ years. When i had speeding issues, they found a…read morecompany with reasonable rates. Adding adult kids to our policy went very smooth. Whenever we have to change it, they've been patient with all my questions. There are only 4 or 5 people in the office. Maybe the other reviewer, got them on a Friday. It seems there are more customers in the office then :)

Heisler law firm was Professional and timely when helping…read morewith setting up our new LLC

After Mr Heisler stepped in and took over, things may be…read more Looking better. I would give a 5 for the help the last few days, but the "bedside manner" is horrible. I traveled 1200 miles with my daughter to meet this Attorney and he wouldn't even shake my hand because I wasn't his client!!!! No southern hospitality happening in Michigan!!

Very knowledgeable and personable. Very competitive pricing and friendly staff. National Accounting…read morehas been in business for 35 years and has an excellent reputation within Richmond and the surrounding area as a community supporter and trusting business.

9byears of loyal service and she made 3 major errors this year overcharged me 100 bucks I had to…read morebeg and plead for her to rectify this then several errors on my return she tried to blame me for that even the irs said there's no way I could have made these errors unless I filed them myself it was my return form that was incorrect not the papers I provided her she put everything in incorrectly refused to do anything to rectify this would not even return my calls I had to keep calling and eventually messenger on the business page just to speak to her she continued to be rude and nasty stated that these were my mistakes not hers which I then told her irs said thats not possible she Sai they are lying it was a vicious cycle I never thought she could be so unprofessional I eventually got my money back seens as I did all the work there was no reason for her to be paid however she shorted me there as well and lied to me about why thinking I don't remember the fee cost for everything after 9 years i had been warned by many previous clients and her own family that she was like this if an error occurs I didn't wanna believe it I should have I could have saved myself alot of trouble if I had if there's an error on her end she will do nothing for you she will ignore you and blame you for it and when you clearly provide proof it's her error she will become hostile and nasty BEWARE AND FIND ANOTHER PERSON TO DO YOUR TAXES

I have been with this office for 33 years. They go above and beyond to be helpful. Never and issue…read morewhen I need to change something or help with a claim.

Just wanna say all the ladies in Andy's office are awesome.They do their job great.And they are…read morethere for you , couldn't ask for any thing better then that. I highly recommend that office because they get the job done and they care. Would not trade them in for any other insurance company. There #1

Courtni & Andrew totally saved the day! I had used Onsite PC…read morein Southlake, TX for IT services for 4 years. When I asked to cancel I found out that they had hijacked our companies email accounts (they told me they were upgrading it at the time ) & they threatened to take it away. Between Courtni & Andrew they figured out a way to back it up & then restore it. They spent the whole day working on it. I will be forever grateful! They've hosted our website for about 10 years now. They are always responsive, friendly & easy to work with.

Heaven Sent is truly sent from Heaven, they do such a amazing job. Staff are very friendly and easy…read moreto get along with. They do best job out of three different companies I've used.

Excellent service and great rates for young drivers. I recommend FB and this agent. They are very…read moreeasy to work with

Very poor customer service. Receptionist talks over you, becomes short and flustered when…read morechallenged, and guesses at charges whether than figuring out the issue at hand. When it got close to closing time, she simply states "sorry, I can't talk anymore. I have to get the bank together." Most people stay later to do their job! Not interested at all in helping out the people who give them their paychecks. Will not be doing business with them anymore. Sad!