I cannot even express my anger, disappointment and outrage. I usually never write reviews but I…read morefeel that I must in order to save any other dog from the hands of these people. A year ago I put my dog there for grooming and he came back with like nine cuts over his body even one between his eyes and especially between his legs, under his tail and belly. He couldn't even walk and he was in so much pain I couldn't stop crying. I can understand one mistake but so many cuts? How cruel someone needs to be. This is my baby! And anyone who has a dog knows how precious they are. I went back screaming there and crying and I spoke to the manager who apologized and guaranteed me that he fired the person who did it. Since I am a forgiving man I went back and especially because there is a veterinarian that I really appreciate her professionalism and kindness. I even gave him there for grooming again and it was perfect. BUT YESTERDAY I sent him with my boyfriend since he was itching and had some dry spots which we believed happened because we changed his food. The veterinarian agreed and we asked for a wash. JUST A WASH nothing else. After I paid around 2000 pesos there for the grooming the appointment the shampoo and the food and so on my baby came back completely in trauma with he's tail between his legs and went to hide in the corner. I turned him over and I saw that they shaved his genital area and he had a spasm in his legs because of the pain and when I took him for a walk he couldn't even walk more than a block without feeling the pain and wanted to go back home. THIS IS UNACCEPTABLE I cannot see him like this and it breaks my heart that I put my trust in such unprofessional place. THE WORST PART IS THAT THEY LIED TO ME I texted them if they cut or groomed my dog in any way and why since I only ask for a wash and they texted me back that nobody touched the hair or anything. Only today after the veterinarian admitted that washing includes grooming of the genital areas which nobody asked my permission for especially since that little poor baby has skin issues. As hard as it is for me to say it DO NOT GO THERE. Especially if you want grooming. Now I need to take him to another vet to see what's going on. All he does is laying down tired, sad and in pain. If I can save one dog from going through this it would make me a happy man.