I will never again ride this Bus. How do they stay in business, Oh no competition.
So I rode Greyhound south from Merced Ca. to El Cajon Ca. All buses late. Not such a huge problem because they put me on other connecting buses and I finally arrived at my final destination a few hours late, Had I been on a time schedule to be somewhere....It would have been a fail.
On my way home north from Indio Ca. to Los Banos Ca. my first bus was an hour late, my second bus in Los Angeles Ca. was also late. Arrived in Fresno Ca. an hour late and missed the only bus to Los Banos---next bus 24 hours later. The lady in Fresno was an Angel and after a 6 hour layover put me on a bus to Merced Ca. which dropped me off at around 11 pm. I was then stuck 35 miles from home, late at night in a bad area. it was not a good situation. Took Uber 45 mins to get me and $40 later at 1am I finally made it home. I was yelled at by homeless people and feared being robbed. Station was closed and no security. I called the number the ticket lady at Fresno gave me and I had hoped to get a partial refund, at least the difference between the fare to Los Banos and the fare to Merced Ca. The customer service rep offered me a discount voucher for $20.
The ticket should never have been sold knowing the busses are always late. The Greyhound web site should have redirected me to purchase a ticket the night before with a 5 or 6 hr layover to insure i wouldn't miss my Los Banos Bus.
It was 35 years since I have rode Greyhound and they were good back then. I will never, ever ride Greyhound again.
This was the worst commercial travel nightmare I could have imagined. I have 4 vehicles so why would I want a $20 voucher that is not transferable.
Don't ride greyhound unless its your only option and book the day before if you have to be there read more