Amazing company and team to work with. Ross Young brings its A game to every factor of the bussing…read moreindustry; professionalism, clean and reliable buses, and friendly, reliable staff. Cannot recommend them more as a company to work for, or for a company to request services from. 12/10, would work for again.

We had TONS of problems with our Hanover Tours vacation (Experience Illinois - August 2019)…read more Accommodation problems: at our second hotel (where we stayed for 3 nights) we were booked into a room with only a King bed - I was travelling with my father. The hotel was completely booked so the only thing they could offer was a pull-out couch. At our third hotel, there were 2 beds but the hotel room was damp-smelling, had carpet stains, water damage under the window and discoloured ceiling tiles. There was also a huge programming mess up. This tour was billed as a tour of Illinois with a focus on John Deere. When we arrived at the John Deere Combine factory we were turned away at the door because the factory was closed for re-tooling. We asked our wonderful Tour Director Kathy to find out from Hanover Tours what happened in the planning for this big of a mistake. This was THE tour that many on our bus had booked the trip for. Many folks who are still farming were missing grain harvest or had to hire folks to look after their livestock because they wanted a chance to tour this factory. As we left the factory I started to compose a Google Review but then stopped and realized that, in Hanover Tours' shoes I would appreciate a chance to make things right. I then emailed the company (and our travel agent) about our experience. The VP of Hanover tours, Diane Deibel, contacted me and said that "once I have all the facts, I will be back in touch" After dinner our Tour Director, Kathy read us an email response to her inquiries to Hanover Tours. (Diane Deibel, VP of Hanover Tours, has promised, through Kathy, to send me a copy of this email but hasn't followed through on that yet. Nor has she responded to my email, as she said she would) It said: - Hanover Tours found out in *JULY* that The JD Combine factory would be on shut-down during our week - that they did not share this info with the Tour Director or the clients on this trip - that they were sorry - that they would buy us lunch at Bob Evans Of course, I can never know but it sure feels to me that Hanover Tours assumes that because of the age of the clients or because so many on this trip are farmers who will be very busy when they get home, that no one will do anything about the mistakes made and the failure to make things right to the satisfaction of these (now former) Hanover Tours clients. I feel terrible for my Dad who was so excited for us to do these things on our first vacation together in 30 years. We've had a lot of fun together and with the great people we've met but I know that everyone is very disappointed with the way this trip has ended.

Just returned from a trip to Frankenmuth with Hanover tours…read more Enjoyed my trip very much. Jeff Smyth was our driver and Valerie Benett our tour guide. They did a tremendous job. There were a few glitches, but they were handled calmly and quickly. They went above and beyond my expectations. Would travel with them again, and would recommend them highly. Thank you. Marjorie Versteegden Strathroy, Ont.

I had to make a trip to Owen Sound, Ontario for business. I am one of those people that, a…read moremotel/hotel room is just a place to rest my head, so I don't go for the most expensive/lavish hotels and usually don't stay at chains. So when this chance to travel came up, I jumped at it and immediately headed to Expedia to find a motel. I chanced upon Travellers as it was offering a deal in its' "New Wing" and I took it. I arrived on Monday, May 30, 2016, earlier than the expected 3pm check in that Expedia kept alerting me to. I had to wait 15 minutes for the desk to finish cleaning a room but that is fine with me, rather a clean room than a dirty one.. especially if it might be my rental next. :) Anyways, she had been having trouble with the credit card machine (it looks like the New Wing isn't the only new thing, as the office and the entire building appeared new) so she asked someone to come out to the lobby and help her. Once we got the credit card straightened out, I was given and RIFD/NFC room card (not a key, but a key card) to my room and given instructions on where to park and where to enter the building at (interior hallways on this wing). The new paint on this wing is grey and the walls an off blue it looks like, with white doors and black numbers, but it still looks respectable. They paint and work is still going on, so there was the smell of fresh paint in the office and the hall. When I got to the room, it was very nicely done for what I would call a budget motel (they advertise the lowest rates in town), with a brand new bathroom, bed, decor and flat screen TV. The ONLY drawback to the room for me, is that I have a CPAP machine (for obstructive sleep apnea) and there was no power supply in the wall near the bed (on either side) and in fact, I had to unplug the table lamp to get an available power supply at all. If you are in Owen Sound and want a nice room at a reasonable rate, I would suggest Travellers Motel. I will add pictures in the next day or so, once I take them.

Breakfast was above average! Host was slightly sarcastic, but friendly enough. One loud neighbor…read moreand an extremely friendly cat! Overall, I guess I would recommend this place. It'll do.

The competition may have better speaker's and sound equipment. Most of what was said no one heard,…read morethis included the safety instructions for life jackets etc! The only glass on the boat is in the back/ middle. SO, if that is what you wanted only a few can actually look down into the glass. You can see just fine looking over the sides.

Amazing people and beautiful location!!! We spent a wonderful day at Bruce Peninsula and throughly…read moreenjoyed our time.

It was my first time going out for a private campground. It was good, place is clean. Staff is…read morefriendly. We go for a tent camping, they had a porty potty, a shower area, a group campsite, a river for those who like to go water activities. A dome for glamping, a yurt. There was a band Saturday night but we did not go because we are tired.

Wow wow wow! We were very skeptical about booking any types…read moreof trips during COVID19. We just returned from our 4 day stay... and it was AMAZING. Campground is peaceful, quiet and everyone is so friendly. We were on 61B which was one of the River Campsites Spent most of the days relaxing in the river, exploring the great trails, enjoying the beautiful park. HIGHLY recommend to anyone looking for a great weekend. Hosts are absolutely WONDERFUL, such nice and accommodating people. I can't wait to go back again!!!

We stayed in Owen Sound for a weekend in Tobermory since there was actually availability here. The…read moreBest Western was by far the least sketchy place to stay here, as a lot of the other lodging we looked at were older motels. At least Best Western does have the name behind it. They have one EV plug in here that is free to use but slower for charging. The guy that checked us into the hotel didn't really seem all there. This hotel is dog friendly and we had 2 pooches with us. It seems like they put most of the dogs on the first floor. The lobby had a microwave out there for common use and free coffee was laid out here in the morning. They have a restaurant here called Bishop's Landing that does all meals. As for the room, it was comfortable. It definitely could have been cleaner. There were rogue hairs everywhere in the bathroom, particularly the shower. For example, there were ones under the bathmat that waved hello as the water ran under it. The hotel is located right next to the marina and there are paths that you can take for a scenic stroll at sunset. Not the best stay but for one night, this would probably still be my go to place to stay in Owen Sound.

I was wrongfully terminated after 2 shifts due to something that happened between a worker and I…read moreover a year before the beginning of my employment. Instead of coming to me and asking me about the situation or trying to resolve any issue they terminated me at once without any cause. I found this extremely frustrating and unprofessional as well as them knowing I had already left my previous employment.

Older hometown motel with great charm. Staff were helpful. Beautiful salt water pool. Renovated…read morerooms and super clean. Cannot ask for better. Found out, same owner for 52 years. We were on a motorcycle trip and very accommodating.