I recently hired an agent from Gucciardo Real Estate Group, Guiseppe Tropiano, to sell my house in…read moreAlbany and had an absolutely terrible experience with him. He disregarded all of my requests and broke clear agreements which had been made before hiring him. He was aggressive and applied maximum pressure and threats to get his way, which a sales price far below the true market price. He was only after a quick buck without doing any work. Beware of this guy. Do not trust him. A company is only as good as the people they hire and Guiseppe's behavior is a reflection of the culture of Gucciardo Real Estate Group. You have been warned. This is a true review from an actual verified customer.

I agree Anthony does great work. He's the one honest person in a sea of questionable real estate…read moresalesmen and saleswomen in Albany, all seeking to get rich and do it quickly. I'm very afraid his business will suffer due to the recent class action that effectively eliminates the role of "Buyer's Agent". If the seller won't pay my agent, I'm going to be forced to cut him loose. That's how most folks think.

I have rehabbed and sold homes for over 30 years. I do not use a selling agent, and sell my homes…read moreby purchasing an mls. In over 30 years, I have NEVER had a negative experience with a realtor. Last week I was contacted by Robert Taylor an agent with KW Platform..he scheduled an appt to show his clients my home. When I was forced to cancel his appt due to his lack of communication as well as a family emergency, I politely told him he could reschedule his appt for anytime beyond that particular day. Mr. Taylor called me and erupted in an abusive, loud, unprofessional demeaning attack on me. When I ended the call he continued texting abusive and insulting messages. When I called KW. Platform to inform them that I would be happy to provide access for Mr. Taylors clients to view my home provided another agent from their office accompany them. I told them that I no longer felt comfortable dealing with Mr. Taylor. Rather than apologizing for his actions or making other arrangements for the clients to view my home, the office manager spent the entirety of the call defending Mr. Taylor. Today Mr. Taylor once again attempted to make an appt to show my home, I denied his request explaining that I did not feel comfortable dealing with him..he then began calling my phone even though I told both him and KW Platform that I did not want him to contact me due to his abusive behavior. Because this request was ignored I was forced to contact Marc Weiss Broker of KW Platform. Mr. Weiss was not only arrogant and rude, but he actually said he understood why Mr. Taylor treated me as he had..he then went on to tell me that he held a high position in the MLS and that I LEGALLY had to allow his abusive agent Mr. Taylor access to my home and that if I didnt, he would be sure to have my home removed from the MLS. I immediately contacted my attorney who is currently in contact with KW Legal , the NYS Dept of State..and The National Association of Realtors. I have also been informed that Marc Weiss was not being truthful when he stated that I had a legal obligation to allow his abusive agent access to my home nor does he have the authority to remove my home from the MLS. In my opinion Mr. Taylor, the KW Platform office team and Marc Weiss lack the honesty, respect and competence necessary to provide a satisfactory experience when it comes to the purchase and sale of a home.

This realty company engages in BID RIGGING. It has happened more than once to me with homes listed…read moreby them. From the countless negative reviews, this company should be reported multiple times and dealt with on an institutional level. I for one, will purposely avoid any properties that they list, and I will go out of my way to advise anyone on the market to stay away from Keller Williams Realty.

We cannot recommend her enough. Thanks Melissa!! Melissa…read morewent above and beyond to help us find the ideal home. She was extremely patient with the decisions we made, which we changed many times. Always available to show us homes and always quick to respond to texts or phone calls. We could quickly tell that she genuinely wanted to help us find exactly what we were looking for. Melissa was unlimited with ingenious ideas when looking at homes. She was always on top of things and was very responsive to any question or issues we had. Melissa continues to reach out to us to see how we are making out and if there is anything she can do for us. She was terrific to work with; she was professional, responsive, knowledgeable, hard-working, and personable. She is a genuine steward of her profession and is someone with the utmost integrity and character. Excellent service!

Melissa was hands down the most helpful real estate agent we worked with. Her passion for helping…read morepeople is evident in how well she represented us throughout our entire home buying process. She made sure we saw everything we wanted to see, answered every question we wanted answered and made sure that we were going to get the best deal possible on our new home. Above all, Melissa acts with incredible integrity and poise, making her a very trustworthy and friendly agent to work with. We will use her for any future needs and will recommend her to all of our friends and family.

Renata is one of a kind. She made the process of my husband and I buying our first home together…read moretruly incredible. Renata is extremely knowledgeable, competent, ethical, and responsive to any needs that arise. She truly goes above and beyond with transparency, tenacity, and professionalism and can truly move mountains when it comes to real estate. Renata remains our go-to contact for anything real estate related and even is supportive in finding contractors far after her job was done. In life so often it truly is the details that matter and Renata delivers not just in the areas of clear competence but also shines in details ensuring nothing is missed. We would not work with anyone but Renata if we were to buy or sell in the future.

After being pretty frustrated with home/land shopping for almost a year, I was listening to Vox Pop…read moreon NPR one afternoon and heard Renata giving advice to home buyers and sellers on the program. I called in and vented my frustrations and Renata suggested I do some of the smaller footwork on my own. After a few weeks and still no help from the "family friend" real estate agent I decided to call Renata and see if she could help. After answering a few questions she wanted to meet in person and go over what I was looking for. We setup a meeting and went over budget, location, and pretty much hashed out all the things I was looking for. She put me in touch with a lender she recommended and within a week we were looking at properties. Fast forward a few months and we closed in a house December of last year. Renata was very knowledgeable and always available if I had a question or concern about anything. The closing process was smooth and painless!

Rebekah is AMAZING! We have bought and sold 2 homes previously and never have we had such an…read moreamazing realtor to work with. Her level of professionalism, responsiveness, and attention to detail are unmatched. She's also just an absolute delight to work with and took the time to really get to know us and our needs in order to find the perfect home for our family. Every step of the way, she kept us informed and prepared so nothing fell through the cracks. Everyone she recommended was outstanding and affordable as well and we ended up choosing from her recommended lists for our lender, real estate attorney, and inspector. They also all spoke highly of her, only further confirming how right we were in choosing her! We had met with several realtors in the capital region before making our final decision and not even a few minutes into that initial scoping call, I could just tell that Rebekah was the right fit for us. She truly goes to bat for her clients while ensuring that all offers, negotiations, and correspondence with other parties in the transaction are fair. Through the entire process of touring, making offers, and then while under contract, we always felt like we were in good hands. She was always one step ahead ensuring that all the right pieces were falling into place and was always there to reassure and help problem solve any time we had any concerns. I highly recommend her for your next home purchase! Thank you so much Rebekah for helping us find our forever home and making it feel so effortless compared to all of our previous home purchases and sales. You are THE BEST!

As first time home buyers, Rebekah helped us every step of the way throughout the buying process…read more She made us feel like a priority and was very personable, knowledgeable and professional. She truly has her clients best interest in mind and can be counted on.

Tori and Meghan are fantastic! Took us on with short notice and Meghan was a trooper. Took us…read morethrough the snow to see several houses and was finding us more. You can't find a better resource in the area. I recommend Tori to you without reservation.

Worst real estate experience I've ever had. I strongly recommend avoiding this brokerage based on…read morewhat I went through. In my opinion, the way my transaction was handled felt dishonest, unprofessional, and completely lacking transparency. I left the process feeling misled and taken advantage of. Communication was inconsistent, important details were not disclosed, and the overall experience caused me significant frustration and financial concern. I would never buy or sell a property with this company again. I believe their practices should be looked into by the state for possible violations. This was my personal experience, and I hope it helps others make an informed decision.