Jody (active military mechanic) does fantastic work! Will go above and beyond to give additional…read moresmall services just because it's the right thing to do. Can't recommend highly enough!

Very kind and knowledgeable automotive repair professional. Gave me a reasonable estimate, and…read moregreat military discount! Replaced my BMW fuel pump right in my driveway. I will go to them for all my automotive repair needs in the future. Highly recommend!

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

Excellent service received by this awesome company! My vehicle got stuck in the mud during the…read morerecent heavy rains. Two other tow companies ATTEMPTED to get my truck out but none could. One of them actually damaged my vehicle which resulted in a $690.00 repair bill for them! Ellis Towing showed up within minutes from me calling and got me out in less than 30 minutes. I highly recommend this company for all your towing and recovery needs! A+A+A+A+A+

On Thanksgiving day, they picked up our dead car in under an hour…read more Will be my first call in the future

These guys told me a price per tire to come out and change my 24.5 semi tires. When they arrived…read morethey were 50% more per tire. I told them we would rather wait until the cheap tires become available on Monday. My driver went into the store to use facilities and while he was gone they towed my truck back to their yard and held it ransom. It was unbelievable! I held out trying to fight it and ended up paying storage fees so nine tires cost me $19,000. They are in with the sheriff in town so don't expect any help from them. These guys are con artist and terrible people. I still have lawyers going after them.

I first started going to IA because they work well with the CarMax warranty group and now I can't…read morego anywhere else. Jason is one of the nicest guys you will ever meet and I never feel like he is trying to "sell me something". If he says, "you need to....", then you need to do it. He recently talked to me about a potential oil consumption issue, told me what I should consider doing about it and when I returned for my next service, he asked about what I had found out, what the dealer had done and was truly concerned for my well-being. It takes me 45 minutes to drive to IA but it is worth the time, effort and money. I take my car AND my husband's car there and will continue to do so in the future.

Got my vehicle back after about 3 weeks. Dropped it off with a full tank of gas, came back empty…read more No antifreeze in radiator. I always keep a check on my fluid levels. Will not return or recommend. I would go into the minus stars if I could.