Uncaring podiatrist, gave me a cortisone shot in the heal near the Achilles tendon. Unsuccessful…read more I was subsequently told this injection could have damaged the Achilles.

I am a 100% disabled Veteran and my VA doctor set up an appointment at Cascade Orthopedics to have…read morediabetic shoe inserts made. When I arrived at the appointment they said they don't make custom inserts. They referred me to a specialist in Hood River. They gave me a business card. I never took off my jacket or my shoes. They billed our government $285.00. I don't like it. No wonder things are so screwed up. I'm asking other Veterans to go somewhere else. Taxpayers as well.

I'm currently being treated by Heather the Physical Therapist at Hood River Chiropractic and…read moreWellness. Heather is the best of the best! After having a hip replacement, she is helping me improve mobility and strength in my new right hip. My range of motion has improved significantly and I'm feeling more confident in my recovery. She also has shared a combo of exercises and helped educate me as to how to massage my incision site to help ward off scar formation in that area. I'm very pleased with her attention to detail and compassion shown for my recovery. In addition, Joni at the front desk is wonderful and fun! Ellie Knopf

Do not go there! They told me the visit was $125.00; but they not only charged me that amount but…read morebilled Medicare as well with a charge of $300. Overcharged for an appointment that was very unsatisfactory.

This is the most in compassionate physician i have ever bern to in fact most of the legacy…read moreproviders I have been contact with have a terrible bedside manner and don't really care about the outcome . Not sure if it's the diagnosis codes that are on my chart that paint a picture of an unstable person. Im a human just like them and I deserve the same care they would give to a family member. I have several things going on at once not my fault and certainly not my idea of fun. Don't go here if your looking for compassionate care or out if the box options for your condition. Supposedly they have been great doctors but not in my experience.

The front office staff are not very friendly. They are very dismissive and when you wait for over…read morean hour after your appointment time they don't offer to reschedule you. The doctors were friendly and apologetic for the delays.

I saw Dr. Dales December 2024. I had been having hip pain and back pain for quite awhile. I was…read morereferred to Dr. Dales by the other doctor in his office. Thinking I might need hip surgery soon, he came in after about a 15 minute wait, barely looked at me and said my hip isn't bone on bone yet and referred me to a back doctor. He spent less than 5 minutes with me. Felt like he didn't take my pain seriously at all. I ended up going to another doctor within the Providence system. Turns out I do need a hip replacement after all. Who knows how long I would have had to wait and be in pain until Dr Dales thought it necessary for a hip replacement. I would not recommend Dr. Dales to anyone who is in pain and may be needing a joint replacement.

I have been seeing Dr. Dales since 2018 in regards to my failing right knee. Meniscus gone,…read morearthritis set in, and bone on bone. Originally fitted me with an unloader brace, Dr Dales stated he could get me 3-5 years more before having replacement surgery- and it was nearly 5 years to the day! Had a total knee replacement in December 2023 and two months later, I feel great! I just followed the regime that Dr. Dales prescribed and life is good again! He tells you how it is and lets you make the decisions. The surgery went smooth, the scar is hardly noticeable and the pain is nearly non-existant. Thank you Dr. Dales for all of your advice, skill and mentoring through this ordeal!

I was examined by Dr. Karvelas for discomfort on my left hand (Carpal Tunnel). I found him to be…read morevery attentive, asking specific questions, and examining the affected area carefully. He explained his findings clearly and asked follow-up questions when needed. I got the impression that he truly cares and wants to provide the best care for his patients. Top Rated and highly recommended!

This place is awful, I give it a -0 stars, I went to rebound after having a surgery on my right…read morefoot, had a big open wound on the top of my foot and Dr. Crary wasn't even at my first appointment, had his assistant take a picture of my foot and sent it to him and he immediately wanted to cut my foot off because he said my flesh was not gonna grow over my tendons. I did not believe that, I've always seen myself walking. I saw him in person the following week and he suggested cutting all my toes off and using that flesh to close the wound. He didn't like the fact that I ignored his bad advice, he wanted to do a surgery where he goes in to clean my foot but also amputate if he sees anything, I did not agree to the amputation so when I was preop I had him cross out that part on the paperwork so it would be only a cleaning and he did not like that very much and threatened to drop me as a patient, I dropped him as a doctor thank God. I stopped going to rebound altogether, I ended up going to wound care and getting hyperbaric oxygen therapy and my flesh healed over the tendons within six months. He didn't suggest anything like that that would help me. So glad I trusted my gut and stopped going to this place. If I would have listened to his advice I wouldn't have a foot right now. These doctors don't care about the patient, I'm just money to them.

I have worked both with McCammon, Achilles, and Dr Dales, right knee surgery over the past couple…read moreyears. They both were very professional and very helpful both pre and post operations. They took the time to answer all my questions. Thank the two of you for mending my injuries. Mike Walters

The office experience was bad. There's a theme here. Others have made similar comments on Google…read moreand Yelp. Here's mine: I made an appointment online and received both email and text confirmations. I go to my appointment, the woman says that she has nothing showing for me. I respond that I made an appointment for 8:30 with Advantage. She looks up at me and says, "This is orthopedics, where are you supposed to be?" I reply that I'm supposed to be here. Again, "No, this is orthopedics, where are you supposed to be?" So I give the doctors name, who is an orthopedist, which stops her from repeating the condescending implication that I'm in the wrong location a third time, she then asks my first name and birthdate. Looks at the screen and says, I see that there was an appointment and you canceled it. I tell her that I never cancelled it. Anywho, she brings out what I assume is an office manager or combo manager and nurse, who tells me that I would have received a text to respond to for confirming the appointment, and if I hit a 2 rather than a 1 then it would be cancelled. I say that I didn't get a text. She repeats her statement again, to which I repeat my answer. After I search my phone and find the original email and text confirming my appointment, I tell her I see no other messages asking for a 1 or 2. During the ensuing discussion she says not once, not twice, but three times that she's never seen that before - implying that she's never seen a cancellation occur without the patient doing it - clearly implying it's my mistake. After I adamantly respond that there is no text as she describes in my phone, she says sorry but fortunately she has an opening in two hours. I say I can't wait that long. To which she says that she'd take me in sooner but that would put the doctor behind. Well, I guess if he has an opening in a couple hours then he wouldn't be behind after that but I guess that thought never reoccurred to her and by that time I had enough and left. So I get back home and call the main line. Very nice and competent lady doesn't give me implications that I went to the wrong location or it's my error that the appointments been canceled. She just LISTENS. She checks and finds no record that I canceled the appointment. She sees an explanation that implies a problem with an upgrade by their third party scheduling service. Well there's the answer then, thank you. Can you please tell the ladies at the office that despite them not having seen it before, there is a situation where the system, not the patient, cancelled an appointment. Yes, she will do that. But it doesn't end there unfortunately. Despite how nice and helpful this lady is in trying to get me in asap, there is a policy that all appointments require a doctor referral. My insurance doesn't require this, and after a wasted trip plus 25 minutes on the phone, I'm not inclined to make yet another call and be on hold for god knows how long to get a referral. The nice helpful lady says let me ask somebody.... After a while on hold she comes back and explains that it's their policy not because my insurance requires it, but because they've had billing problems when they don't have a referral. Hmm, I've never had that with any other of the numerous specialists I'd seen in the past ten years without a referral. Sorry, but the higher up person says that's the way it is.... so no appointment for me since I refuse to do business with nonsense. In case Advantage reads this, a couple pieces of advice from a guy who worked 25 years in insurance companies, primarily working on claims compliance audits. First, you may want to consider a different third party scheduler. If their upgrades cause appointments to be cancelled, then they do not do adequate testing before release. I can't tell you how many similar glitches I've seen in my career by software companies cutting corners. Second, if you're having a billing issue when other medical providers in the same situations don't, then you might want to look at that too. Many claims examiners in insurance companies have told me of their frustrations with some billing services never getting things right. If your appointment scheduling system is from the same entity providing your billing services, then that should tell you something. Anyway, finding a good doctor is of little relevance if you cannot even get in to see them because of lousy admin.