Dr. Nassir is in a class entirely his own. I have never met a doctor like him…read more My husband has faced more medical challenges than most people experience in a lifetime--cardiac arrest, heart transplant, dialysis, kidney transplant, strokes, prostate cancer, parasitic infection, diabetic wounds, spine, rib, and tibia fractures and surgery, amputations... and that's just the short list. We've grateful to have been blessed with excellent medical care over the years, but we have never encountered a physician like Dr. Nassir. We were referred to him after more than 20 medical visits in a single month. My immunosuppressed husband had developed an aggressive squamous cell carcinoma that went from a tiny pimple to a 5 cm x 4 cm x 2 cm thick blackened, mushroom‑like mass on his right temple, extending under the skin to a large lump at his parotid gland and into the lymph nodes in his neck. After consultations at three premier medical centers, we were left with little hope. We were preparing to go home and make the best of what we thought would be his final days. At a last visit with my husband's long‑time primary care doctor--someone we trust implicitly--he told us, "Not all the best doctors are at the premier medical centers," and said he knew the best oncologist in the area. He texted Dr. Nassir, explained the situation, and Dr. Nassir told us to come in at 9 AM THE NEXT MORNING. Not in two weeks. Not when convenient. The next day. At that first visit, Dr. Nassir spent TWO FULL HOURS with us. He carefully reviewed my husband's extensive medical history and every test and consultation from the previous month. While we sat in his office, he called multiple physicians--including two who had already seen my husband and two nationally recognized experts. Every one of them picked up the phone. His assistant, Jose, worked seamlessly beside him, taking notes, pulling records, and preparing referrals in real time. What would normally take weeks happened in a single visit. By the end of that visit, Dr. Nassir had a clear plan: urgent surgery, followed by concurrent radiation and chemotherapy. For the first time in weeks, we felt the fog lift. We left knowing exactly what needed to happen and who needed to be involved--including a radiation oncologist who has since been repeatedly confirmed to be the best in his field. Throughout that visit, staff members quietly stepped in with urgent issues from other patients. Each time, Dr. Nassir gave them his full attention, then returned to us without missing a beat. The new‑patient paperwork had warned that wait times could be long. After that day, I knew I would never complain. If I ever wait to see him, it's because he is giving someone else the same life‑saving attention he gave us. Since that February appointment, my husband has undergone successful surgery and is now nearing the end of a seven‑week treatment plan--five days a week of radiation at Cedars‑Sinai and two days a week at Dr. Nassir's nearby Cancer Care Institute (chemotherapy, IV fluids, labs, and nurse practitioner consultations). He is doing well, and we are hopeful he will beat this cancer. At the very least, we now have more time--time for his two young grandchildren to truly know and remember their grandpa. The entire staff has been exceptional. * Sona, the office manager, knows us personally and creates a supportive environment. * Rosanna and Nana, the chemo nurses, are skilled and attentive. * Mark and Madeleine, the nurse practitioners, ensure every concern is addressed and reviewed with Dr. Nassir. * The front office team is constantly busy yet always available and kind. I would not hesitate for a moment to refer any friend or family member facing cancer to Dr. Nassir. He and his team are in the business of saving lives, and they do it with expertise, urgency, and extraordinary humanity.

Used to be a great doctor but the last 5 years something happened. Maybe he's burnt out, but your…read morelucky you see him on your appointment dates. The wait is ridiculous and when they do call your name the visit is usually with the NP,not the doctor. Medications if called in are usually wrong and the lack of empathy in the staff shows. Too bad it's turned out like this. I used to rave about this doctor and his office. Now I regret going there. Seems they forgot they are working with cancer patients who need professionalism and kindness. A stage 4 cancer patient waiting to be seen for 2 to 3 hours is ridiculous. Sometimes greed takes over compassion.

Words cannot fully express my gratitude to Dr. Cohen…read more A different surgeon had stated I urgently needed surgery, warned that exercise was dangerous for my condition, and stated he would clear his schedule to operate as soon as possible. I felt uneasy about this assessment, and had read online that this doctor has performed "unnecessary surgeries". At the suggestion of my internist, I saw Dr. Cohen for a second opinion. I'm so glad I did. Dr. Cohen took the time to thoroughly review my situation and said that I do NOT need surgery right now. He assured me it's safe to exercise, and that if anything changes, surgery can still be considered--but I may not need it at all! Dr. Cohen explained everything clearly, and I trust him. Thank you, Dr. Cohen!

Wow, wow, wow -- what an incredible experience with this office from start to finish…read more From the moment I booked my appointment, Maribel made everything so streamlined and easy. The check-in process was smooth, efficient, and welcoming. Meeting Dr. Jason Cohen was truly an absolute pleasure and an honor. He has exceptional bedside manner -- approachable, kind, confident, and reassuring. I immediately felt secure and safe in his hands. He is incredibly knowledgeable and skilled, yet remains humble and deeply caring, which is rare and so meaningful as a patient. Dr. Cohen went above and beyond by making it possible for me to see another specialist the very next day -- he truly moved mountains and brought me immense peace of mind. I am beyond grateful for his care and dedication. We are incredibly lucky to have Dr. Jason Cohen as a provider. Thank you for this amazing experience and for allowing me to be under such exceptional care.

Dr. Maggie Lee Dinome is a splendid doctor and surgeon. She most probably saved my life. What is…read moremore, she is the most compassionate human being. Thank you ever so much, for ever, Dr. Dinome.

Amazing doctor!!! Caring and takes her time, and very easy to talk too. Most doctors will try to…read moreget to the root cause as soon as they can where Dr. Maggie will really dig into to see what the issue is. I could not recommend a doctor more!

My mom's surgery and recovery went well. The scaring was minimal, dr visited us few times before…read moreand after the surgery and gave us all of the details of the procedure and recovery which was assuring and peaceful. Very kind and caring doctor. Post surgery visits were also handled very delicately. The office is very calming and the staff are very friendly. Highly recommend dr. Holmes. He is a warrior. Outmost respect for these heroes.

Very caring, compassionate surgeon. Could not have found a better provider. Doesn't rush you. Makes…read moresure you understand your condition. You won't find a better surgeon.

Dr. Cheung is an outstanding doctor. Very welcoming and easy to talk to. He listens to you and asks…read moreif you have any other questions or concerns. He is reassuring and takes his time to listen to your medical issues. Be does not rush you and is very personal. Highly recommend.

Outstanding doctor and fantastic group working there. I'm very happy to have him as my oncology…read more The office is beautiful. It is a very comforting feeling as soon as you walk in. I'm blessed to have Dr. Cheung as my oncologist! Thank you.

HI LEVEL OF DISFUNCTION WITH THIS OFFICE…read more Its extreamly difficult scheduling an appointment. Iv tried 8 times now and the people who answer the phones are out of the country and are not capable of scheduling appointments.

Good luck with this place. It took me forever to even get in touch with them and then I had to stay…read moreon the line for 40 minutes while an absolutely brain dead. Receptionist entered all of my information. After doing so I was told that I would get a call back and then I got a call back to "" schedule an appointment I called back within three minutes. The receptionist who schedules is unavailable I left a message. No call back no bother no response. Call back the next day, same process left a message. No one's available, nobody got bothered to call me back. Today again I called back this morning twice three times. The person tried to get through to this Receptionist that doesn't exist to do scheduling. Once again, no answer and no one could schedule my appointment. I left another message. I guarantee you $20,000 that they will not bother to call me back again today. After that, I'm switching doctors. I can't believe they operate this way and God hope they go out of business.

Absolutely love dr Ghobayan and staff amazing caring and supportive staff, Dr.Gabayan is extremely…read morepassionate about every single patient .

I am 20 years out from my diagnosis back in 6/2006. I was thinking about Dr Chap and wanted to…read morethank her for helping save my life and defeat breast cancer. She was so honest and caring. She always made certain to explain things thoroughly. I was 33 at diagnosis. I never thought I'd be here today but here I am 20 years later and what do you know, I have a 9 year old son! She always told me that the body is an amazing thing. This is me and Remy. Thanks to Linnea, we are both here today!

For the last five years, I've been able to receive excellent care. The Porter Ranch team really…read moreknows how to give a: My UCLA feeling. Through being polite, considerate & empathetic. The staff has answered numerous questions to various things over the years. Wonder what is the purpose of screening "bilirubin", "scheduling referrals" or just plain, location to "the restroom". They'll steer you in the right direction. Very patient focused.; which has helped alleviate a dearth of concerns. I was born @ the U of M medical center, "Go Blue!" I hadn't realized the significance of healthcare. Until I learned, that I was a record holder for #bicentennialbabies birthweight, in our county (it was really low)! To the MyUcla team, whether in this location, T.O., Calabasas, SCV, or even Bob Hopes former home (Toluca Lake). If your in need of care, stop by. Down the road if their are any new issues, I can ask & figure out what may come about, as a team. Thank you guys.

I used to love this place, then UCLA got rid of all walk in labs in the San Fernando valley except…read moreWoodland Hills, which is far from me. Making it absolutely pointless to go here, as I still have to drive to Woodland Hills to get labs done.. they also closed the lab in Burbank and Santa Clarita. So lame. I need to find somewhere else to go

I spent the day here with my friend who's undergoing chemo, and it's hard to put into words what it…read morefeels like to sit in a place where people literally fight for their lives -- and the staff does it with compassion, calm, and professionalism that deserves every ounce of respect. I've never been to a chemo facility before. You expect something sterile or clinical, but City of Hope South Pasadena is different. It's human. It's kind. The people here don't just clock in -- they show up. From the front desk to the nurses to the volunteers offering water and candy, everyone treated my friend with dignity and genuine care. We were there about four hours, and in that time, I saw more quiet heroism than most people see in a lifetime. Nurses moving with precision and grace, comforting patients like family. No chaos, no coldness -- just empathy and skill in perfect balance. They even offered me water and candy while I waited -- a small gesture, but it meant the world. It reminded me that while medicine keeps people alive, kindness makes it bearable. Life is short. Sitting here makes you realize how fragile it all is -- and how strong people can be in the face of something so heavy. To the staff here: you are heroes. To anyone reading this -- hug your loved ones, laugh more, and don't take a single day for granted. City of Hope South Pasadena isn't just a medical facility -- it's a place where hope has a heartbeat. The care is professional, the staff are angels in scrubs, and the compassion is real. If your loved one ever needs treatment, know they'll be in good hands here.

City or Hope is renowned for its treatment of patients with cancer but they offer other care as…read morewell. I needed a new Endocrinologist and a referral led me here. I also thought it would be good to have an "in" just in case. Unfortunately, my experience didn't go well. To be honest, I have a fear of going to doctors and avoid it as much as possible. I arrived early for my appointment as instructed. The staff at the front desk were courteous and professional. About 10 minutes before my scheduled time a nurse escorted me to the room and took my vitals. When she was done, she said the doctor would be in shortly. 35 minutes later - no doctor. The room was cold, my fingers were numb, and I had to get back to work so I walked over to the front desk and told them I was leaving. The next day I received a call asking me if I wanted to reschedule. I said no because I was afraid the doctor would be a no show again and I would find another doctor. Later that day I received another call asking me the same thing, and I gave the same answer. This time the scheduler told me there were two other doctors in the network at the same location and she could book me an appointment with one of them. Unfortunately, the soonest appointment isn't until the end of July but she said she would also put me on the wait list. I appreciate that she went the extra mile to help me. Hopefully, I'll have better luck on my next visit. *Private parking lot.

Dr. E is the kindest, sweetest, most competent, most caring and most brilliant Dr. there is. I…read morerecommend him in the highest regard. if I could give him a zillion stars I would. He is the most wonderful person there is! He's truly a gift to the medical profession. I'm so honored and forever grateful to call him my Dr.!!

Dr. Shahrooz is the best, knowledgeable doctor. Everyone in the office is nice and efficient …read more Modern office, state of the art equipment! Highly recommend!