This company's agents do not respond to emails; although they offer that option as a means of…read morecommunication on their website. The generic email that simply goes to 'the office' did reply to me. The agent "isn't accepting clients" ; what a great response. Way to serve the community's insurance needs ....... EPIC FAIL.

From the owner: Honesty, integrity, confidentiality and service are the cornerstones of Gurdjian Insurance Group,…read moreInc. We pride ourselves in the top notched products and service every client receives

We have been with Hayes Insurance for a little over ten years. We met with Steve Hayes after we…read moremoved to Michigan from Ohio and were trying to find quality home insurance at a competitive rate. Steve was able to provide that for us. At first, I did not give Hayes our auto insurance as I could get better rates by keeping our auto and home insurance at separate companies. Steve was always understanding of my position and continued to look for policies to bring the rest of my business to Hayes. A few years later the numbers made sense and we moved all our insurance policies to Hayes. Since we have been with Hayes, we did unfortunately lose my wife's wedding ring. Though we were quite sick over the loss of the ring, Steve made the replacement process quite painless. Thankfully, we had purchased a rider on our home policy to cover the ring and it was replaced without a large increase to our premium. I highlight this incident to stress to anyone reading this review that insurance quality is just as important as price. This incident highlighted the quality of the coverage we receive from Hayes Insurance. In the end I am thankful I was able to find Hayes Insurance and Steve in particular. He understands where we are at in life and has been able to provide great counsel over the years to ensure that we are properly protected. If you are in the market for insurance, I would highly recommend getting a quote from Hayes.

Hayes insurance is always there to assist when we have questions and explain our coverage . They…read morework at getting us the best affordable coverage for our cars and home. I would definitely recommend them !

I am a long time client of DS Johnson & Associates (20 plus years) and have my home, life, auto,…read moremotorcycle, and watercraft insurance with them currently. Over this period of time, I have had a few claims. Last spring our home, and car experienced wind storm damage. DS Johnson & Associates office in Adrian handled everything perfectly. They were professional, helpful, thorough, efficient, and responsive to my needs as a customer. All claims were resolved quickly, and beyond my expectations. The Professionals that I work with there are Derek Johnson, Theresa McLeod and Shirley. These are outstanding people, and they always deliver exceptional results anytime I have called on them. Recently, I was in the process of negotiating to purchase a truck, and some of my research planning ran into work hours for me. Due to this, I was only able to communicate by text with Theresa McLeod. I had to send her the truck vin# and other information by text. Theresa was amazing, she texted me back with the necessary information quickly so that I could make a purchase decision, and even though my truck purchase concluded several hours after Theresa left the office she texted me to assure me that I was insured to drive the truck home. The next morning she faxed the necessary insurance documents to the dealership as she promised making this purchase the most seamless I have ever experienced. In a business world where you often get less than you paid for, I can assure you that you often get more than you pay for with DS Johnson & Associates. I would/will/do strongly recommend this business to anyone with complete confidence. A sincere thank you to the SuperStar professionals at DS Johnson. Chuck

From the owner: Evening: by appointment, Saturday by appointment,read more

Terrible service if you have a claim. They don't return calls and their adjusters have no idea how…read morea a house is put together, so they will miss things that are important. They reference questionable contractors who take short cuts, or just never show up. Insurance is expensive. Go elsewhere if you actually want protection. We tried to work with them, but they don't care. It's not just us, they have a reputation for this. I heard from someone else recently who had a fire and they didn't remove burned wood, just covered it. Seriously?

I would really suggest utilizing The Taylor Agency in Adrian, Michigan. I had Matt E. help me with…read moremy 401k rollover. He was very easy to work. I also worked with Kathryn K. in purchasing Healthcare and Dentalcare. She was so nice and helpful. I would definitely recommend The Taylor Agency here in Adrian.

I'll start out this review by admitting that I have no personal relationship with this agency. My…read morefather passed away in 2023 necessitating a review of our parents estate. In or around 2015, Eric Wiedyk with the Taylor Agency, placed two annuity policies for my parents with Gleaner Life Insurance Society. The policies paid a guaranteed 1% interest over their term. Annuties typically provide a guaranteed income/cash flow and life insurance component, but they are exceptionally high in insurance premium and commission costs. You can do your own research but they are not typically a viable financial product for most. In our case, my parents were 80 and 78 at the time. They had no business taking out annuities. The difference in return on investment was material; 8-10% that the financial markets would bear versus 1% paid by these policies. We are in the midst of securing all records associated with the placing of these policies and will pursue all legal avenues available to us. I would strongly encourage anyone to speak with a CPA or attorney before agreeing to and securing any financial product but especially an annuity. Given our experience through this agency, I would strongly encourage anyone to look at other alternatives.