I do not recommend this practice. There was a mixup with insurance and communication between my 19…read moreyear old daughter and the front desk at her previous appointment when she went alone. On the day of her surgery, I came with her to clear up insurance questions. We were not having luck with the front desk, so we met with Dr. Green in his office. He immediately dismissed what my daughter and I told him because according to him, "we wouldn't say that." Eventually, he said he would charge us nothing today, my daughter could get her surgery done, and he looked at me and said, "...and you can just be happy." I said, "That is condescending," and we were kicked out of his office. My daughter was in tears, and he told her he was going to call her dentist and say she is no longer welcome in this office because of her mom and then refused to speak to her privately. My daughter was already concerned about Dr. Green due to reviews that said he wasn't patient with people who didn't like needles (they said he told them to suck it up or leave). Based on our interaction with him, I would say any reviews that mention his lack of patience are most likely factual. I do not know why my location is not showing as Kansas, but I am located in Lenexa.

I have actually been to the KCK location several times not the Leawood, but there isn't a page to…read morereview that one. Dr Wallin is always very kind, gentle and soft spoken. He asks what I would like as far as nitrous or not and happily does what I desire. I had my wisdom teeth out as a teenager 20 years ago by Dr Green and had no complaints then. I have since been to Dr Wallin for a issue in my jaw bone and he is wonderful. Recommends me coming back every few years to keep an eye on the jaw bone area via X-ray which I am grateful for. My teenage son had his wisdom teeth out there as well over the winter. No problems or issues whatsoever by my son or me. The staff is nice, and honest about after care or billing. I wouldn't choose to take my kids or my business anywhere else for oral survey matters.

He did my implants years ago & 2 weeks later I woke up with Bells Palsy. His only comment to me was…read more"that was probably his fault." The implants were less than good.

Dr. Krueger and his staff are top notch. My procedure was fully explained and they made what was a…read morestressful time less so. Thank you all for your expertise and quality care.

STAY AWAY!! If I could give this practice 0 Stars I would!! I only went back to them for a tooth…read moreextraction because my previous experience several years ago was positive. Wow, their way of doing business absolutely couldn't be any WORSE! On the very morning that I was scheduled to have a tooth extracted rby Dr Faerber their office called and cancelled me without reason and with 1 hour notice!! NOTE: If I could delete my positive review from 2 years ago, I definitely would!!

My wife works during the day and was not told that She would have to be with my daughter for her…read moreappointment at the time She scheduled. The day of She wanted to send her with her grandmother and was told grandparents could not take her. I was off work and wanted to take her and they said no to that as well since I'm her step dad. So my wife had to take the afternoon off last minute to take her. They could have told her that when She scheduled to avoid the hassle. They waited 55 mins to be seen by the assistant and never saw the doctor. Appt was at 12:45. They arrived at 12:47. A woman came in after them with an appointment for 1:30 and was seen before them and only waited 15 mins. She finished her appt before they were even called back. They got called back at 1:40. When they finally got called back the assistant explained that it was going to cost $425 out of pocket for a mandatory CT scan that insurance would not cover. Again, this needed to be told to us up front as we have never been charged for this out of pocket by any other specialists given the cost of service we end up receiving. Given this My wife and daughter left an hour after we arrived without seeing the doctor. Absolutely terrible experience and customer service. Very unprofessional and lacking in transparency and communication. They were very adamant about my wife taking her herself, yet negligent in communicating fees or seeing us in a timely manner. Awful experience from a place that we had high expectations for.

My daughter saw Dr. Markel, they got us in very fast compared to some other surgeons (a month…read morewait). We we had our consult on Monday and Thursday her surgery. They were informative with what was going to happen and what could happen in case of complications. And I liked knowing what the cost was up front. The whole experiance was a great one for my daughter. Just think I about did come here because of some of the yelp reviews. But then again I not a Johnson County Princess who sets around write BS review because of the decor was not to their taste. I came here for a good surgeon and that's what my daughter got. Thanks.

Dr Merkel is the best surgeon I have encountered in many years. As someone terrified of the…read more dentist I was extremely nervous when a failed wisdom tooth extraction forced me to see a surgeon for a root tip removal. I was seen within one day of my phone call and the surgery was two days later. The day of surgery I was extremely nervous but Dr. Merkel took the time to reassure me that the tip removal would take only two minutes and be totally pain free. He was true to his word and it took longer for the novicane to take effect than it took for him to remove the root tip. I as in and out within obe half hour. Thank you for making a believer out of a chicken.

I would highly recommend Dr. Oakley. The whole surgery process from start to finish was…read moreexcellent. Pre instruction and post-surgery instructions were thorough and easy to understand. Office staff were available to answer any questions I had during this process

I would never go to anyone else. Dr. Oakley has been practicing for many years. He knows exactly…read morewhat he is doing. I trust what he says. His staff are all wonderful and his offices are all very nice and clean. I highly recommend Dr. Oakley.

If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

Son had wisdom teeth extraction. They did not supply a quote until 2 days prior to procedure, even…read morethough I requested one twice, several weeks in advance. Any time I needed to call them, had to call multiple times due to no one answering phone. On day of procedure before starting, discussed an impacted tooth and that they could expose and move said tooth since they were already in his mouth. They never said it would have an additional charge until after the procedure was done then said they would advise of amount after sending to insurance. 1.5 weeks later I get a bill for nearly $1,300.00 which was more than I paid for the 4 wisdom teeth to be removed. They refused to discount the additional charges, which were not covered by insurance. They only supplied a little gauze for after care. Other surgeon offices provide enough gauze for full aftercare as well as ice packs. I was treated as if this place only wants your money, they do not care about the patient or treating people like human beings. They also switched the location from where I made the appointment, but no one told me this until the day before when they called to go over what to do before coming in.

Its been 1 year now and I am not happy. After surgery was done some bumps formed on the roof f my…read moremouth. Dr said they would go away, they have not but are smaller. I called many times after talking with him and no one ever returns my call. When I flossed the first time, it bled where the bumps are

I have just about had it with this place. Don't get me wrong, they do good work replacing your…read moreteeth, but once that's done and they have your money, it feels like they don't want to have anything to do with you anymore! I have had implants done by them for 4years, and am very happy with them. I am also trying to take good care of them, which means going to see them every year for cleaning and checkup! WHICH WAS ADVISED BY THEM! I have had a checkup once in the four years. Granted Covid kept me from going the first year because they were closed! But I have tried, and tried to call a schedule appointments, but ALWAYS get voicemail, and NEVER get al call back! I was finally able to get an appointment for today 4/17, which was scheduled in January. I show up on time, and they tell me they've been trying to get ahold of me to reschedule, and they have left several voicemails. THAT IS AN OUTRIGHT LIE! If they called, they never left a voicemail, and the number they called from must be someone personal number, cause I have several numbers for them in my contacts!! If I could find another dentist that could do implants and regular teeth, I would drop these guys in a heartbeat! Terrible customer service!!

Apparently having children makes you want to take better care of yourself, who knew?! I hadn't seen…read morea dentist in a VERY long time ( no, really, incredibly long ) and decided to be brave and make an appointment. S & G Family Dentistry has a welcoming environment and made me feel comfortable as I was extremely nervous. They took their time ( in a good way ) and made the process as smooth as possible. I even agreed to start coming in for cleanings every 6 months, like you're supposed to, because they were very nice and accommodating.

My children and I have used this dentist for the past 10 years. The staff is always courteous and…read morehelpful. Office is clean and updated. Highly recommend Dr. G!

I had to get my wisdom teeth out. The care was great. They warned me about everything. They warned…read moreme that sneezing or coughing, or blowing my nose, could rupture in between my sinuses, and where my top wisdom teeth came out from. They also warned me about the chance that they could accidentally dig into my nerve and caused me to loose feeling in my jaw. They also warned my about drinking soda, drinking out of straws or doing anything that could cause suction because it could cause my blood clots that would be in my sockets to pop out causing dry socket. They didn't do any of those things and i listened to all the instructions so none of those things happened, but it was nice to be warned and be aware about what could experience. The nurse and the doctor were all very nice. I got to listen to music on the radio while my wisdom teeth got out/got put under which helped me be calm. The only thing bad was the receptionist, but besides that everything was great. They also stitched up the holes in the back to prevent food from getting in and promote fast healing which I have bever heard of an office doing before, made me way less anxious about eating after! They told me about how it would help and that it can prevent dry socket! They also sent me home with all the tools, and instruction paper on how I need to be taken care of, and prescription antibiotics and prescription pain medication.

Terrible. The office was extremely hot, to start with. As for quality of care: what a mess! Instead…read moreof a technician dealing with a computer software problem, the doctor herself (Marissa Bergthold) spent time trying to fix it, while getting stressed and irritated in the process because they were losing time. The doctor negected to speak with me about the procedure. All these failures were made up by the super-hero assistant, whom I sincerely appreciate -- Macie. Thank you, Macie, for explaining the procedure in detail. Thank you for being calm and polite. Meanwhile, Mary, the financial person, was demanding, pressing and rude. When I asked clariying questions, she said she did not like my tone. Takeaway: I would never trust oral surgery to a doctor who was is frazzled and rushed.

So I went here to have a consultation for orthodontic treatment, and I was pleasantly surprised…read more The office was definitely one of the "cool spots." Your typical dentist office would have magazines, well THIS office had computers and playstations for people to use while they wait. I had a free consultation, and Whitney, the treatment coordinator was super nice. I felt like I had known her forever, and she made sure to explain everything to me and answer any questions I had. At some point during this consultation, Dr. Oltjen came in to meet me. He thoroughly explained the process for Invisalign as well as Ceramic braces. He also gave (what I felt like) was an honest opinion about which treatment I should get based on my case. Also, this is one of the few offices who don't charge extra money for Invisalign (yess, that's a PLUS!) The only downside I had was the price. Yes, orthodontic work is expensive anyway, but this office was significantly more expensive than other offices. However, I really wouldn't mind paying extra ...their service was just that good!

I can't say enough about how much I love Dr. Oltjen's practice. I have been a patient since early…read more2020. I'm an adult and I wanted to get my teeth (not terrible) straightened. They set me up with the 3M version of Invisalign. It's the same thing, so the product is exactly what you'd imagine. It's the staff and precision operations that I really love. Everyone is nice, efficient and highly competent. I have never been to a medical or dental office that runs so well. I've been to the office at least a half-dozen times and I can say with confidence that I haven't waited more than 10 minutes collectively. That means a lot--we all have responsibilities, and sitting at an office doing nothing is infuriating. That doesn't happen here! You can tell that Dr. Oltjen and his team watch every aspect of this office's operations so they can make improvements continuously. Though they are always on schedule and get you out of there promptly, you never feel rushed. I appreciate that they use technology to their advantage. You can get reminders via email or text. During the pandemic. They have sent a little survey a day or two before. They ask about your health, travel, etc. to ensure everyone stays safe. I'm very pleased with the results, too. It's crazy that little hunks of plastic can move your teeth. Wearing them really isn't a big hassle, and it has been well worth the time and the cost. Dr. Oltjen is a perfectionist and isn't that what you want from an orthodontist?!