Just got my car detailed by these guys yesterday and it looks AWESOME, better even than when I…read morebought the car used from the dealer. I brought in my suv full of dirt and dog hair and it seriously looks brand new now, inside and out. Very professional and thorough team, responsive, and extremely affordable for the level of quality and detail. I'll be going back often!

Quite expensive and we won't even consider having it done again by them. We didn't like the detail…read morejob at the dealership but they provided everything and they furnished the dealership waiting lounge, bathrooms, food and drinks.

I was contacted by American Custom Auto Care and told that I was making false and misleading…read morestatements about their business. So rather than say anything else I have decided to upload all of my documentation for review. This will allow the consumer to decide for themselves without my input or opinion. An informed consumer is the best customer!

From the owner: Auto Wraps, Detailing, ppf, ceramic coating, paint protection, signs, banners read more

After searching detailing services around the Hagerstown Maryland and Chambersburg area, I came…read moreacross Automotive Tint & Detail. I saw the reviews on Facebook and thought I'd give them a try considering everything looked great. I called Kevin, I assume the owner, and he scheduled me for a few days later(05/19/15) which was awesome. I was told the starting price for an interior detail only was $110 and then $40/hour. Interior detail included carpets & seats vacuumed and cleaned, the interior & doors steamed to loosen any dirt, etc. My car wasn't in super bad shape, I've had it for 6 years, so there was some ware and tear & maybe a few soda stains lol. I dropped my car off the evening before for my 9AM appointment the next day. About 3:30, I had called to check the status considering they would be closing at 5 and my husband and I were out of the area for a little while that day. Kevin told me that the car had taken longer than expected because of the hair/stains/etc and knocked off a half hour from the total. My grand total came to $180.20. Kind of a shocker because I didn't think my car was in that bad of shape. I was able to pay over the phone considering we wouldn't make it back in time before they closed and he was able to leave my car unlocked with my key under the mat. I peeked in and it looked gorgeous. Got in the car and noticed my center console below the radio/air controls. DIRTY. Looked like they hadn't touched it(picture provided). Drove home and decided to inspect a little more. I'm not anal when it comes to everything being exactly right, but $180 isn't chump change & the car should be spotless considering it had been there from 9(technically the night before) to closing time. Other than the center console, the area around the emergency brake and the gearshift were obviously not touched. I was pretty annoyed by this time considering I had to go behind them and clean it myself. Fast forward to the next morning.....today(05/20/15). Got in my car to head out of town for the day and noticed my driver's side seat was DIRTY! Now, I understand that seats/carpet look different once they dry. But this was bad. Looked worse than when I had dropped my car off! I called Kevin about a half hour after they opened the shop because I didn't want to be that annoying first call of the day & these were the excuses I got. As far as the center console below the radio and air controls, I was told that the dirt/crumbs may have gotten there while he was vacuuming the seats & that they use a toothbrush to clean the crevices. YEAH RIGHT. I used my nail and a wet wipe and it took care of the issue. I mentioned the area around the emergency brake and the gearshift and nothing was really said. I then mentioned the driver's side seat looking absolutely dirty. He explained that he couldn't remove the seat, therefore it was tough to get at the stains. Also, they don't know what the seats will look like until they're completely dry. When it came to the center console/gearshift/emergency brake areas, I asked why there wasn't a final check?!! I mean, they were obviously dirty!!! His reason was because they had finished my car close to closing time and that it may have been overlooked. Oookay. That excuse is gonna go over real well with a paying customer. Long story short, I didn't ask for my money back...I had no chance to. He offered me to come back to have the seat re-cleaned & the other issues re-cleaned the same day i'd take it in and to bring something to sit on because the seat would be wet. No thanks. It's not like we live in the area and I have the time to have them fix something that shouldn't have been an issue in the first place. Very very disappointed and I will not return.

I had a very bad experience. After I allowed him to work on my car, he told me to get back to him…read moreif I still had an issue. When I still had the problem, I texted and he avoided dealing with it until I finally had to ask if his silence (for days) was telling me to take it back to Dodge. He also spilled antifreeze all over my carpet when replacing the blower motor under the dash, then lied about it by telling me it was the size of a baseball by the gas pedal and saying that I had a leak before bringing it in. NOT. Almost the entire carpet was sticky, and the whole car smells terrible now. I have to pay for a detailer which I'm waiting to get in at and he has not offered to even pay for that. This car is flawless until Rich got it and I'm very upset. I even asked if he had insurance, and he ignored me on that too. I made multiple attempts to communicate and work it out but he is clearly not interested. You may have had a good experience with your car but I hope you don't end up having a bad one because you won't get compensated. And he doesn't seem interested in having any comeback work. I paid a lot of money to end up with the original issue and my car stinks so bad that I don't want to sit in it. All he had to do was work with me and I would have been reasonable. Take my advice. If you have him do work, make sure you find out if he has insurance and don't pay cash. He doesn't give receipts.or better yet, don't chance it and take it to a professional.

From the owner: Richeys auto care is an up and coming small business that offers in shop or mobile auto repairs and…read moreheadlight restoration services. No job is to big or small and since we have low overhead, we pass the savings on to you. Show us an estimate you have recieved from another shop and we will try our best to beat it!! Contact us today for a free estimate. Also find us on facebook @Richeys Auto Care

Robert did a fantastic job replacing the upholstery on the headliner for my 2000 Toyota Corolla. I…read morelove my car dearly and am picky about who works on her. In other words, I want the best and I absolutely got that with Robert! :) He went above any expectations; his attention to detail is second to none and he completed the work on time--actually earlier than expected, which is always appreciated. His price was reasonable as well, and that is always appreciated. My 25-year-old car's interior is brand new and I am beyond impressed with Robert's work. Thank you so much for taking good care of my car and thank you for a superb job! I highly recommend! :)

Robert does fantastic work! My husband's '67 Chevy C10 bench seat needed a full foam replacement,…read morespring repair and reupholster. We were referred to Robert by a fellow classic car enthusiast who said he is the best in the business--he is right! His attention to detail and customer service is unbeatable.