We had a new fireplace installed by Green Mountain Fireplace in Ludlow, VT in early February of this year at our condo on Okemo Mountain. Although we were very pleased with the fireplace product, we were disappointed that our brand new LVT flooring was damaged during the installation process. We were further disappointed in the response of GMFS to our complaint. Despite the flooring being flat and perfect prior to the fireplace installation and no one else being in the condo except for their workers, they claim that the flooring was damaged prior to their arrival. Just an absolute lie, but convenient for them to avoid taking responsibility for the damage. My recommendation: if you have them do work for you be sure to have cameras installed to keep track of their work. Take pictures of everything just prior to the work and check immediately afterwards. Otherwise they will deny that any damage done was due to their work. Sadly we did not do this as this is not a primary residence and we are now paying for that mistake. read more